Dealer OS · Inbox
One thread per customer
Texts, calls and voicemails with a person sit together in order, so whoever picks up the conversation sees all of it.
Inbox
Replies find their owner
An inbound text alerts the rep assigned to that customer, or a manager.
Send from the right number
Choose which store line a new conversation goes out on.
Search every word
Find a conversation by name, number or anything said in a text.
Each rep sees their own
Salespeople see their customers. Managers see the whole store.
Lead emails
Marketplace inquiries read themselves
AutoTrader and CarGurus leads arrive as email. Dealer OS parses them, matches the customer and opens a lead on the car they asked about.
- Unreadable emails kept for review
DMs turn into leads
Connect your business account and each new Instagram conversation creates a contact and an open lead with the messages attached.
Email in the thread
Email beside texts, with consent on fileComing
Drafts are saved, reviewed word for word and sent once. A STOP reply suppresses at once, and quiet hours hold messages overnight.
Reach out
Answer on the channel they chose
Start a text from the store's number or write from your own Gmail, without leaving the CRM.
Works with
TwilioCalls and SMSClick to call, recordings and texts on the lead
GmailMailboxThe rep's mailbox and drafts, beside the lead
Facebook and InstagramMessages and postsDirect messages in the inbox, posts from stock- PodiumConversationsConversations synced into the CRM
AutoTraderMarketplaceLead emails parsed into the CRM- CarGurusMarketplaceLead emails parsed into the CRM
Questions
Questions about inbox
Does the Mailbox share my email with the team?
What if a lead email can't be parsed?
Can we reply to Instagram from here?
Book a demo
Keep every conversation where the whole team can find it.
Thirty minutes, on your own inventory.
Or write to dealers@cardog.app.