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Terms of Service

Last updated: June 23, 2025

Welcome to the Terms of Service (these "Terms") for Cardog Inc.'s ("Company", "we" or "us") automotive search engine, AI-powered research platform, mobile application, and any content, tools, features and functionality offered on or through our platform (collectively, the "Services").

These Terms govern your access to and use of the Services. Please read these Terms carefully, as they include important information about your legal rights. By accessing and/or using the Services, you are agreeing to these Terms. If you do not understand or agree to these Terms, please do not use the Services.

For purposes of these Terms, "you" and "your" means you as the user of the Services. If you use the Services on behalf of a company or other entity then "you" includes you and that entity, and you represent and warrant that (a) you are an authorized representative of the entity with the authority to bind the entity to these Terms, and (b) you agree to these Terms on the entity's behalf.

The Services

What Cardog Does. Cardog operates an automotive search engine that indexes publicly available automotive content from across the internet and provides AI-powered analysis and insights. We function similarly to other search engines by organizing and making automotive information searchable, while adding intelligent analysis through artificial intelligence.

Input and Output. You can submit questions, vehicle information, and other materials ("Input") to our Services, and our AI system will generate responses based on your Input ("Output"). Your Input is considered "Your Content" under these Terms.

Third-Party Content. Our Services provide access to automotive information from various third-party sources including dealerships, manufacturers, and automotive websites. We operate as an intermediary search service that links you to these sources. We do not host, control, or guarantee the accuracy of third-party content.

No Vehicle Transactions. Cardog is not a marketplace, dealer, or party to any vehicle transactions. All purchases, sales, and services are conducted directly between you and third-party providers.

Eligibility. You must be 18 years of age or older to use the Services. Minors under the age of majority in their jurisdiction but that are at least 13 years of age are only permitted to use the Services if the minor's parent or guardian accepts these Terms on the minor's behalf prior to use of the Services. Children under the age of 13 are not permitted to use the Services.

User Accounts and Subscriptions

Creating and Safeguarding your Account. To use certain of the Services, you need to create an account ("Account"). You agree to provide us with accurate, complete and updated information for your Account. You are solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We are not liable for any acts or omissions by you in connection with your Account. You must immediately notify us at support@cardog.ai if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised.

Paid Services. Certain of our Services are free; however, if you subscribe to any of our paid Services, you agree to pay us the applicable fees and taxes. We may change our subscription plans or adjust pricing for the paid Services at any time. Except as otherwise provided in these Terms, any price changes will take effect following reasonable notice to you.

Subscription Renewals and Cancellations. You agree that if you purchase a subscription, your subscription will automatically renew and your payment method will automatically be charged until you cancel. To avoid future subscription charges, you must cancel your subscription before the subscription period renewal date through your account settings or by emailing support@cardog.ai.

Provincial Auto-Renewal Requirements:

  • British Columbia: Initial terms cannot exceed 24 months
  • All Provinces: You retain all cancellation rights under provincial Consumer Protection Acts

No Subscription Refunds. Except as expressly set forth in these Terms or required by law, payments for any subscriptions to the Services are nonrefundable and there are no credits for partially used periods.

Acceptable Use

Right to Use Services. We hereby permit you to use the Services for your personal, non-commercial use only, provided that you comply with these Terms in connection with all such use.

Restrictions On Your Use of the Services. You may not do any of the following in connection with your use of the Services:

  • Use automation software (bots), scrapers, or other automated tools to extract data from our Services beyond normal browsing
  • Reverse engineer, decompile, or attempt to derive source code from our Services
  • Access or use the Services in any manner that could damage, disable, or impair the Services
  • Circumvent any security measures or access controls
  • Submit false, misleading, or fraudulent information
  • Violate any applicable law or regulation
  • Use the Services to develop competing automotive search or AI services
  • Engage in any activity that infringes third-party intellectual property rights

Enforcement. Violations may result in warnings, account restrictions, suspension, or termination. We reserve the right to take appropriate action based on the severity of the violation.

Ownership and Content

Ownership of the Services. The Services, including their "look and feel," proprietary content, information and other materials, are protected under copyright, trademark and other intellectual property laws. You agree that the Company and/or its licensors own all right, title and interest in and to the Services and you agree not to take any action(s) inconsistent with such ownership interests.

Your Content. You retain ownership of content you submit to our Services ("Your Content"). To operate our Services, you grant us a limited license to use your content for providing the Services, improving our AI systems, and complying with legal obligations. This license is non-exclusive and terminates when you delete your content, except for content already incorporated into AI training (which cannot be extracted).

Third-Party Intellectual Property. We respect intellectual property rights and operate under established principles for search engines and information services. We respond to valid takedown notices and maintain policies for addressing intellectual property concerns.

Fair Use and Search Operations. Our indexing and limited display of third-party content is conducted under fair use principles and established legal frameworks for search engine operations. We provide links to original sources and do not republish substantial portions of copyrighted content.

If you believe that any content on the Services has been copied in a way that constitutes copyright infringement, you may submit a notification to legal@cardog.ai including:

  • Identification of the copyrighted work claimed to be infringed
  • Identification of the allegedly infringing material and its location on our Services
  • Your contact information
  • A statement that you have a good faith belief that the use is not authorized
  • A statement that the information is accurate and you are authorized to act on behalf of the copyright owner
  • Your physical or electronic signature

Safe Harbor Compliance. We operate under established legal frameworks for search engines and information services, including safe harbor protections where applicable. We respond promptly to valid takedown notices and maintain policies for repeat infringers.

Counter-Notices. If you believe content was removed in error, you may submit a counter-notice with the required information under applicable law.

Automotive Disclaimers

AI-Generated Information. Our AI assistant provides information and insights based on available data, but it may be incorrect, incomplete, or outdated. You should not rely solely on AI-generated responses for important automotive decisions.

Verification Required. Always verify AI information through independent sources, manufacturer documentation, and qualified professionals before making decisions involving safety, significant purchases, or mechanical work.

Vehicle Information. Vehicle specifications, pricing, and market data may contain errors. Always verify critical information directly with sellers, manufacturers, or official sources before making decisions.

Safety-Critical Disclaimer. FOR ANY SAFETY-RELATED AUTOMOTIVE MATTERS INCLUDING RECALLS, BRAKE ISSUES, ENGINE PROBLEMS, OR OTHER MECHANICAL CONCERNS, YOU MUST VERIFY INFORMATION WITH QUALIFIED AUTOMOTIVE PROFESSIONALS AND OFFICIAL SOURCES. DO NOT RELY ON AI RESPONSES FOR SAFETY-CRITICAL DECISIONS.

Market Information. Vehicle valuations and market data are estimates based on available information and should not be considered professional appraisals. Actual market values may vary significantly from our estimates.

Maintenance Information. Maintenance recommendations are general guidance based on manufacturer specifications and industry standards. Individual vehicle needs may vary based on driving conditions, vehicle history, and other factors. Always consult qualified mechanics for specific maintenance decisions.

Third-Party Transactions. All vehicle transactions are between you and sellers. We have no responsibility for seller conduct, vehicle condition, pricing accuracy, or transaction outcomes.

Disclaimers and Limitations

Disclaimers. Your access to and use of the Services are at your own risk. You understand and agree that the Services are provided to you on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement.

We make no warranty or representation and disclaim all responsibility and liability for: (a) the completeness, accuracy, availability, timeliness, security or reliability of the Services; (b) any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services; (c) whether the Services will meet your requirements or be available on an uninterrupted, secure or error-free basis.

Limitations of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, YOU AGREE THAT IN NO EVENT WILL THE COMPANY BE LIABLE FOR DAMAGES OF ANY KIND, INCLUDING INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THE COMPANY'S TOTAL LIABILITY TO YOU FOR ANY DAMAGES SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID THE COMPANY, IF ANY, IN THE PAST SIX (6) MONTHS FOR THE SERVICES GIVING RISE TO THE CLAIM.

Indemnification. To the extent permitted by law and not prohibited by consumer protection laws, you agree to defend, indemnify and hold the Company harmless from claims arising out of: (a) your violation of these Terms; (b) your violation of any rights of any third party; (c) your misuse of the Services; or (d) illegal or harmful content you submit. This indemnification does not apply where prohibited by consumer protection laws or where the claim arises from our negligence or misconduct.

Dispute Resolution

Informal Process First. You and the Company agree that in the event of any dispute, either party will first contact the other party and make a good faith sustained effort to resolve the dispute before resorting to more formal means of resolution, including without limitation, any court action.

Governing Law. These Terms are governed by the laws of Ontario, Canada for Canadian residents and Delaware for U.S. residents, without regard to conflict of laws rules.

Provincial Rights.

  • All Canadian residents: You retain all rights under applicable provincial Consumer Protection Acts

Mobile Platform Compliance

App Store and Play Store Terms. If you download our mobile application through Apple's App Store or Google Play Store, you agree to comply with the applicable platform's terms of service in addition to these Terms.

Apple App Store Additional Terms. If you download our app from Apple's App Store:

  • Apple is not responsible for our Services or any claims related to our Services
  • Apple has no obligation to provide support for our Services
  • Any claims regarding our Services should be directed to Cardog, not Apple
  • Apple is a third-party beneficiary of these Terms and may enforce them against you
  • You acknowledge that Apple has no warranty obligations with respect to our app
  • Apple and its subsidiaries are third-party beneficiaries of these Terms

Google Play Store Additional Terms. If you download our app from Google Play Store:

  • Google is not responsible for our Services
  • You agree to comply with Google Play's terms of service
  • Any billing disputes should be directed to Cardog or handled through Google Play's billing system

Subscription Management. For subscriptions purchased through mobile platforms:

  • iOS: Manage subscriptions in your iPhone Settings > Apple ID > Subscriptions
  • Android: Manage subscriptions in Google Play Store > Account > Subscriptions
  • Platform-specific billing terms may supersede our general billing terms
  • Cancellations must be made through the appropriate platform billing system

Location Services. If our app uses location services, you can control location permissions through your device settings. Location data usage is described in our Privacy Policy.

Push Notifications. Our app may send push notifications for maintenance reminders, market updates, and other service-related information. You can control notification settings through your device settings or within our app.

General Provisions

Changes to Terms.

We may modify these Terms from time to time. If we make material changes, we will notify you through the Services or by email. Your continued use of the Services after the modifications have become effective will be deemed your acceptance of the modified Terms. We may suspend, disable, or delete your Account and/or the Services with or without notice, for any or no reason. If we delete your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. All sections which by their nature should survive termination shall continue in full force and effect.

Entire Agreement. These Terms contain the entire agreement between you and the Company regarding the Services and supersede any prior agreements between you and the Company.

Export Laws. You agree that you will not export or re-export the Services to any country for which Canada or any other relevant jurisdiction requires any export license without first obtaining such license.

Contact Information. You may contact us regarding the Services or these Terms at hello@cardog.app