Dealer OS · Calling

Every call reaches the right person

A known caller rings the rep who owns their lead, on every device that rep has on. New callers hear your menu.

Calling

  • Each caller becomes a lead

    A new number opens a contact and a lead, so a phone-up is never lost.

  • A chain, not a dead end

    Assigned rep first, then reception, then managers, then voicemail.

  • Both sides recorded

    Answered calls are recorded in two channels and play back from the log.

  • Nothing to install

    Reps answer with a headset in the browser. Desk phones and cells can ring too.

Auto-attendant

A menu for callers you don't know yet

Write the greeting, pick a voice, and give each key a team, a person, a forward or voicemail.

  • Returning customers skip straight to their rep

My Phone

Each rep sets how they ring

Ring every device at once or in turn, keep voicemail on, and forward calls while away.

Voice agent

A voice on your website that knows the lot

Shoppers talk with an ElevenLabs agent that searches live stock, takes their details as a lead and brings in your sales line.

After the call

Nothing said is lost

Outcomes, recordings and messages land with the customer.

Works with

  • TwilioCalls and SMSClick to call, recordings and texts on the lead
  • ElevenLabsVoice agentA voice agent that answers on your site

Questions

Questions about calling

Do reps need a desk phone?
No. A browser and headset is enough. Add a desk line or cell and they ring together.
What happens after hours?
Set weekly hours. After closing, calls go to voicemail, forward or ring as usual.
Does the voice agent answer the phone line?
Not yet. It talks with shoppers on your site; a phone-menu option is coming.

Book a demo

Answer every call like you expected it.

Thirty minutes, on your own inventory.