2019

Mercedes-Benz
S-Class

Starting at N/A USD | 0

603 hp @ 5500 rpm
Horsepower
All-Wheel Drive
Drivetrain

Explore

Discover every detail that makes this vehicle extraordinary

Performance

Fuel Efficiency

Safety

Connectivity

Comfort

Interior Space

Exterior Design

Performance

Engineered for the perfect balance of power and efficiency

603 hp
Horsepower
664 ft-lb
Torque
All-Wheel Drive
Drivetrain
AMG
Transmission

Efficient

Advanced engineering for optimal fuel economy

Fuel TypeGasoline
Combined Efficiency8.7 - 14.0 L/100 km
Fuel Capacity92.0 L

Interior

Thoughtfully designed for comfort and functionality

4
Seating
294 L
Cargo
1,059 mm
Front Legroom
848 mm
Rear Legroom

Climate Control

Heated Front Seats
Heated Rear Seats

Convenience

Keyless Entry
Keyless Start
Power Windows
Power Door Locks

Seating

Power Driver Seat
Power Passenger Seat
Seat Memory

Technology

Advanced connectivity and intelligent features

Apple CarPlay

Android Auto

Bluetooth

WiFi Hotspot

Navigation System

Satellite Radio

Steering Controls

Backup Camera

360 Camera

Adaptive Cruise

Lane Keeping

Blind Spot Monitor

Safety

Comprehensive protection for you and your passengers

Airbags

Driver Airbag
Passenger Airbag
Front Side Airbags
Rear Side Airbags

Stability

Traction Control
ABS Brakes
Brake Assist

Monitoring

Tire Pressure Monitor
Lane Departure Warning

Security

Security System

Dimensions

Carefully crafted proportions for optimal space and style

Length

16 ft6.6"
5.04m

Width

6 ft3.3"
1.91m

Height

4 ft8"
1.42m

Wheelbase

9 ft7.9"
2.94m

Gallery

See the 2019 Mercedes-Benz S-Class from every angle

Colors

Express yourself.

Dune Silver Metallic
#AFACA9
Black
#000000
Anthracite Blue Metallic
#32383D
Emerald Green Metallic
#29504A
Magnetite Black Metallic
#282A27
designo Diamond White Metallic
#E9E3D7
Diamond Silver Metallic
#8F9797
Ruby Black Metallic
#291816
Lunar Blue Metallic
#18294B
designo Cashmere White Magno
#EAEBE7
Iridium Silver Metallic
#ADB1B2
Selenite Grey Metallic
#85898C
Obsidian Black Metallic
#000000

Trim Levels

View all trim levels for the 2019 Mercedes-Benz S-Class

S 450 4MATIC Sedan

S 450 4MATIC Sedan

$108,100
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower362 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity80.0 L
City12.8 L/100 km
Highway8.5 L/100 km
Combined8.5 - 12.8 L/100 km

Dimensions

Length5,126 mm
Width1,930 mm
HeightN/A
Wheelbase3,035 mm
Curb Weight2,095 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg Room1,064 mm
Rear Leg Room947 mm
Front Head Room1,069 mm
Rear Head Room950 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

S 560 4MATIC SWB Sedan

S 560 4MATIC SWB Sedan

$117,000
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower463 hp
Torque516 ft-lb
DrivetrainAll-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity78.5 L
City13.5 L/100 km
Highway8.6 L/100 km
Combined8.6 - 13.5 L/100 km

Dimensions

Length5,126 mm
Width1,930 mm
Height1,496 mm
Wheelbase3,035 mm
Curb Weight2,175 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg Room1,064 mm
Rear Leg Room947 mm
Front Head Room1,069 mm
Rear Head Room950 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

S 560 4MATIC LWB Sedan

S 560 4MATIC LWB Sedan

$126,300
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower463 hp
Torque516 ft-lb
DrivetrainAll-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity78.5 L
City13.5 L/100 km
Highway8.6 L/100 km
Combined8.6 - 13.5 L/100 km

Dimensions

Length5,255 mm
Width1,930 mm
Height1,494 mm
Wheelbase3,165 mm
Curb Weight2,200 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity4 - 5
Front Leg Room1,064 mm
Rear Leg Room1,074 mm
Front Head Room1,069 mm
Rear Head Room950 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

S 560 4MATIC Coupe

S 560 4MATIC Coupe

$156,100
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower463 hp
Torque516 ft-lb
DrivetrainAll-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity78.5 L
CityN/A
HighwayN/A
CombinedN/A

Dimensions

Length5,027 mm
Width1,900 mm
Height1,417 mm
Wheelbase2,944 mm
Curb Weight2,175 kg
Ground Clearance119 mm

Interior Space

Passenger Capacity4
Front Leg Room1,059 mm
Rear Leg Room848 mm
Front Head Room998 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 63 4MATIC+ Sedan

AMG S 63 4MATIC+ Sedan

$168,000
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower603 hp
Torque664 ft-lb
DrivetrainAll-Wheel Drive
TransmissionAMG

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity78.5 L
City14.1 L/100 km
Highway8.9 L/100 km
Combined8.9 - 14.1 L/100 km

Dimensions

Length5,296 mm
Width1,930 mm
Height1,499 mm
Wheelbase3,165 mm
Curb Weight2,192 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity4 - 5
Front Leg Room1,064 mm
Rear Leg Room1,074 mm
Front Head Room1,069 mm
Rear Head Room950 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

S 560 Cabriolet

S 560 Cabriolet

$168,700
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower463 hp
Torque516 ft-lb
DrivetrainRear-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity79.9 L
City13.8 L/100 km
Highway9.2 L/100 km
Combined9.2 - 13.8 L/100 km

Dimensions

Length5,044 mm
Width1,900 mm
Height1,427 mm
Wheelbase2,944 mm
Curb Weight2,186 kg
Ground Clearance114 mm

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head Room998 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 63 4MATIC+ Coupe

AMG S 63 4MATIC+ Coupe

$185,000
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower603 hp
Torque664 ft-lb
DrivetrainAll-Wheel Drive
TransmissionAMG

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity92.0 L
City14.0 L/100 km
Highway8.7 L/100 km
Combined8.7 - 14.0 L/100 km

Dimensions

Length5,044 mm
Width1,913 mm
Height1,422 mm
Wheelbase2,944 mm
Curb Weight2,132 kg
Ground Clearance114 mm

Interior Space

Passenger Capacity4
Front Leg Room1,059 mm
Rear Leg Room848 mm
Front Head Room1,016 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 63 4MATIC+ Cabriolet

AMG S 63 4MATIC+ Cabriolet

$199,900
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower603 hp
Torque664 ft-lb
DrivetrainAll-Wheel Drive
TransmissionAMG

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity92.0 L
City15.8 L/100 km
Highway9.8 L/100 km
Combined9.8 - 15.8 L/100 km

Dimensions

Length5,044 mm
Width1,913 mm
Height1,427 mm
Wheelbase2,944 mm
Curb Weight2,185 kg
Ground Clearance114 mm

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head Room1,016 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Maybach S 560 Sedan

Maybach S 560 Sedan

$209,000
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-8
Displacement4.0 L/243
Horsepower463 hp
Torque516 ft-lb
DrivetrainAll-Wheel Drive
Transmission9G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity79.9 L
City14.4 L/100 km
Highway9.5 L/100 km
Combined9.5 - 14.4 L/100 km

Dimensions

Length5,461 mm
Width1,890 mm
Height1,499 mm
Wheelbase3,366 mm
Curb Weight2,350 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity4 - 5
Front Leg Room1,052 mm
Rear Leg RoomN/A
Front Head Room1,008 mm
Rear Head Room996 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Maybach S 650 Sedan

Maybach S 650 Sedan

$243,400
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-12
Displacement6.0 L/365
Horsepower621 hp
Torque738 ft-lb
DrivetrainRear-Wheel Drive
Transmission7G-TRONIC

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity79.9 L
City18.4 L/100 km
Highway11.1 L/100 km
Combined11.1 - 18.4 L/100 km

Dimensions

Length5,461 mm
Width1,905 mm
Height1,499 mm
Wheelbase3,366 mm
Curb Weight2,402 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity4 - 5
Front Leg Room1,052 mm
Rear Leg RoomN/A
Front Head Room1,008 mm
Rear Head Room996 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 65 Sedan

AMG S 65 Sedan

$258,000
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-12
Displacement6.0 L/365
Horsepower621 hp
Torque738 ft-lb
DrivetrainRear-Wheel Drive
TransmissionAMG

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity78.5 L
City18.6 L/100 km
Highway10.9 L/100 km
Combined10.9 - 18.6 L/100 km

Dimensions

Length5,296 mm
Width1,930 mm
Height1,499 mm
Wheelbase3,165 mm
Curb Weight2,305 kg
Ground ClearanceN/A

Interior Space

Passenger Capacity4 - 5
Front Leg Room1,064 mm
Rear Leg Room1,074 mm
Front Head Room1,069 mm
Rear Head Room950 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 65 Coupe

AMG S 65 Coupe

$270,800
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-12
Displacement6.0 L/365
Horsepower621 hp
Torque738 ft-lb
DrivetrainRear-Wheel Drive
TransmissionSPEEDSHIFT

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity92.0 L
City17.6 L/100 km
Highway11.0 L/100 km
Combined11.0 - 17.6 L/100 km

Dimensions

Length5,044 mm
Width1,913 mm
Height1,422 mm
Wheelbase2,944 mm
Curb Weight2,195 kg
Ground Clearance114 mm

Interior Space

Passenger Capacity4
Front Leg Room1,059 mm
Rear Leg Room848 mm
Front Head Room1,016 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

AMG S 65 Cabriolet

AMG S 65 Cabriolet

$280,400
Starting MSRP

Engine & Performance

EngineTwin Turbo Premium Unleaded V-12
Displacement6.0 L/365
Horsepower621 hp
Torque738 ft-lb
DrivetrainRear-Wheel Drive
TransmissionAMG

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity92.0 L
City17.1 L/100 km
Highway11.0 L/100 km
Combined11.0 - 17.1 L/100 km

Dimensions

Length5,044 mm
Width1,913 mm
Height1,427 mm
Wheelbase2,944 mm
Curb Weight2,255 kg
Ground Clearance114 mm

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head Room1,016 mm
Rear Head Room932 mm
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Safety Reports

14 complaints reported to NHTSA

14
Total Reports
1
Crashes
0
Injuries
0
Fires

Most Common Issues

UNKNOWN OR OTHER
5
SERVICE BRAKES
3
ENGINE
3
STEERING
3
SEAT BELTS
2
FUEL SYSTEM
2

Recent Reports

ODI #11688276
Sep 19, 2025
Crash
UNKNOWN OR OTHERSERVICE BRAKES
The car is out of control! It first began a couple of weeks ago when (1) the side view mirrors no longer closed automatically 2) Next, while I was driving, the car yesterday, the seat belt suddenly tightened as the car prepared for a sudden impact (which there was none).3) Today, the car refused to stop when I backed it out of the garage. It hit a tree behind us and the car has a rear dint! I am now fearful of driving this car. It needs major servicing or something!!! I have had it towed in to my local Mercedes-Benz dealer.
Incident: Sep 16, 2025VIN: WDDUG6EB1KA***
ODI #11670520
Jul 1, 2025
AIR BAGSSEAT BELTS
Rear drivers side seat belt/airbag combo locked in place and will not retract.
Incident: May 31, 2025VIN: WDDUG8GB5KA***
ODI #11665748
Jun 9, 2025
ENGINE
The contact owns a 2019 Mercedes-Benz S 560 E. The contact stated while starting the vehicle, the vehicle vibrated abnormally. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer, where it was diagnosed with engine failure and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 76,000.
Incident: Jun 9, 2025VIN: WDDUG8DB8KA***
ODI #11662395
May 21, 2025
ENGINE
The contact owns a 2019 Mercedes-Benz S560 E. The contact stated while driving at an undisclosed speed, the message "Get B Service Done In 19 days" was displayed two weeks after an oil change was performed on the vehicle. No warning lights were illuminated. The vehicle was taken to a dealer for diagnostic testing; however, the dealer was unable to determine the cause of the failure, and an oil change was performed. The contact stated that a couple of weeks later, the message "Add a Quarter Oil" was displayed. The vehicle was taken back to the dealer, where the cause of the failure could not be determined and an oil change was performed. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under an unknown NHTSA Campaign Number related to engine replacement. The failure mileage was approximately 36,000. 
Incident: Jun 16, 2024VIN: WDDUG8GB7KA***
ODI #11577609
Mar 15, 2024
SERVICE BRAKES
The contact owns a 2019 Mercedes-Benz S560. The contact stated that when his wife started the vehicle, the rear brake actuator seized, and became inoperable. The vehicle was towed to the dealer where it was diagnosed with a failed rear brake actuator. The contact was informed that the rear brake actuator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 19,000.
Incident: Mar 10, 2024VIN: WDDUG8DB8KA***
ODI #11569929
Feb 5, 2024
FUEL SYSTEMGASOLINE
The contact owns a 2019 Mercedes-Benz AMG S63. The contact stated that while his wife was driving at an undisclosed speed, there was an abnormally strong fuel odor detected. Upon inspection, the contact discovered that there was fuel leaking from the fuel rail. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 21V961000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 67,000.
Incident: Feb 4, 2024VIN: WDDUG8JB4KA***
ODI #11478188
Aug 8, 2022
UNKNOWN OR OTHER
Keyless entry problem. July 26, 2022 I placed my 2 small dogs and pursewith key in car. I was unable to enter car on drive's side because the key locked the car from inside. I have since learned from several people they experienced same problem (with infant in rearseat) and that if battery is low on key fob the car will lock with key inside. I attempted to reach MB roadside assistance but after 30 minute wait decision was made to break window to remove the dogs that were in distress. I did see message that same day on dashboard to replace the battery but had NO idea I should immediately do so or only use the "blade" key. I have been diligent about keeping car serviced but apparently battery wasn't replaced during routine service. I would have immediately replaced the battery if I knew key would malfunction thereby locking animals in car. Although I filed complaint with MB they denied my request to reimburse me the cost of replacing the window. I strongly encouraged them to advise service technicians to replace battery at scheduled service (my last service was 5 weeks earlier). I also recommended MB and local dealerships should have better response to calls when it's urgent. The possibility of locking pets or children in car is far more important than the $1900 cost to replace the window so I'm hoping you will take this seriously and advise all MB owners to frequently change batteries at certain intervals and advise service dept personnel to automatically do so. Again, I had no idea it was so important to immediitely do so.
Incident: Jul 26, 2022VIN: WDDUG8DB6KA***
ODI #11449490
Jan 30, 2022
STEERING
The adjustment up and down of the vehicle's steering column regularly sticks in the full "up" position and then cannot be easily re-adjusted. I have taken the vehicle in three times for servicing of this problem and the dealer solution was to only re-lubricate bearings and gears. Finally after problem has become more acute has the Mercedes dealer agreed to replace steering column in total.
Incident: Jan 14, 2022VIN: WDDUG8JB4KA***

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are submitted by vehicle owners and may not represent verified defects.

View All Reports on NHTSA