Buick
Regal

The contact owns a Safety 1st Car Seat, Model Name: Disney Baby Jive 2-in-1 Convertible, Model Number: CC286-GAD, Manufactured Date: August 17, 2022. The contact stated that the forward-facing safety seat head detached from the seat with the screws still attached. The contact attempted to tighten the screws; however, the screws required a special bit. The manufacturer was not notified of the failure. The car seat was not replaced.

There is a water seal leak around the driver side headlight. I have photos showing proof of standing water. It has now caused the headlight, left turn signal, and drivers side brake light to fail. My passenger side headlight is doing the same. I have no headlights, no driverside lights period. I drive 2 children around in this car and it's gotten very dangerous. I contacted GM, and the local dealership and they won't fix it. I'm a [XXX] and don't have the $3200-$5000 I was told the repair would be. It is a problem in certain GM models, Cadillac Srx 2010-2015 having the same issue and the recall being fixed for those drivers. So, I have no choice but to drive around with no headlights, no left blinker, and no driver side brake light with two you children. I have to work and have no other options. It's a catastrophe waiting to happen, I live in the metropolitan area of Atlanta, Georgia. Please help me with this, I am terrified to drive this car around. I've had two people flag me down at a red light to let me know my brake light is out which is terribly dangerous and if it starts raining while I am out I have no headlights. This has become an emergency situation for me and my children. I have photo proof of the water pooling inside the headlight assembly. The seal is so bad that even covered the condensation pools inside the headlight. Please help me get a dealership to fix this issue. They want to charge me $275 for diagnostics and this is already and issue on this model car, reported by many drivers with the recall on the Cadillac. They need to fix it before I end up a casualty to this problem. Thank you so much. I can send a video of the emergency flasher and signal not working. I replaced the headlight in January and the new one never worked. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] my car failed to let me use the brake, i was going about 45mph and when i went to apply brake pressure the pedal was so stiff i couldnt use the brake. Causing from end collision, when i made a trip to springdale to have my car inspected it didnt make it, started backfiring and dying around 65 mph then the motor blew, it had some issues starting but nothing like what happened within that few seconds. Im out of a car now because it drove perfect and i never have to give it thought. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hard to be able to control the vehicle due to something going on the rear

2nd bad headlamp assembly that develops moisture and causes lamp to go out. First was passenger side now driver side

The contact owns a 2012 Buick Regal. The contact stated that after starting the vehicle, he became aware that the electrical system was not functioning properly. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the body control module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to NHTSA Campaign Number: 12V093000 (Exterior Lighting), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 16,000.

The driver headlight assembly has water in it and unable to fix it without replacing whole assembly that can be as much as $1500. The light bulb and valance was replaced. The valance was filled with water. The headlight still wouldn’t work. Upon further investigation there is a part sealed into the assembly that also has water in it with no way to get it out or replace. This is a safety risk since i am unable to see on driver side in dark without my light. There are no recalls but have found many complaints on same issue. The part water is in is sealed and shouldn’t have a way for to get in. The only fix is replacing entire assembly. I have no light at all on that side until fixed.

The contact owns a 2012 Buick Regal. The contact stated that while driving at various speeds, the instrument panel went blank, and the turn signals failed to operate as needed. The contact stated that vehicle briefly lost motive power but independently restarted while making turning in either direction. There was no warning light illuminated. Additionally, the vehicle jerked while at a complete stop with the brake pedal firmly depressed. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 160,000.