Chevrolet
Equinox

The 1st time my 2022 Equinox broke down was July 1st 2025 approximately 3+ miles from my house turned left at intersection (stop sign) approximately 50 yards. All sudden engine lost power (engine was still running) till it stopped running. (At that time I was thinking it ran out of gas. I know I had plenty of gas). No advance warning. No idiot lights came on, not even the check engine either. I was driving approximately 35-40 mph. No power steering. I got the car off the road about one foot. so, I called a tow truck & I waited approximately 45 minutes. Was towed the nearest GM dealership & that costed $144.00. On July 9 2025 I got my car back. The service manager (person) told me the fuel pump control module shorted out. The 2nd time my 2022 Equinox LT broke down was on August 23 2025 Pulled out of garage than engine started idling rough then it stopped running. I tried to start it again was very hard to start. I drove it approximately 50 feet & the engine stopped running again. I got it to start & back it off the street & in to garage. Waited till 8/25/2025 baby it to Buick/GMC dealership. Too many problems with car. AC stopped working. Told cylinders bad. Needs New engine. Still in the shop as of November 17 2025. I have GMC Customer Service involved in this since July 1 2025. GMC hasn't reimburse me the $144.00 for towing charge.

My vehicle was not able to use the Onstar properly and after researching numerous complaints I guess a faulty or bad Onstar module is a common issue among gm owner especially within the first 12 months of owning the vehicle. Why is this problem not being recalled or compensated to the hundreds of individuals paying out of pocket for this malfunction which is close to $1000? Why is the module dying or breaking so easy and in such short period of time. This is hazardous to my family because my disabled child can make driving scary some days. Not knowing I have the emergency onstar button available, or knowing where I am in case of an emergency is a severe issue for me hence why I purchased a new vehicle and made purchasing onstar services a priority for my family. Also the WiFi feature helps my child to communicate with me and tell me any issues since she is non verbal and needs her device. Also not being able to use the app to lock the vehicle in case I forgot is a safety concern to me because sometimes I need to know I locked the car or that I know where the car is at all times. This onstar working or module mishap needs to be fixed and stop unconvincing people’s lives and those they love. People who are forced to fix this issue of the onstar not even getting a signal or being able to call onstar is dangerous! This who feel protected by the services and willing to purchase a vehicle just because of this should not have to pay up to $1000 to fix this issue especially in the first year! I can’t believe the amount of people who affected by this companies faults and carelessness. A recall needs to be put in affect and the modules/wiring need to be reinforced and installed more properly.

The contact owns a 2022 Chevrolet Equinox. The contact stated that the engine turned over but the vehicle to failed to start while attempting to drive the vehicle. After starting, the vehicle was difficult to turn off. The malfunction warning light was illuminated, and a message "Do Not Drive" was displayed. The contact associated the failure with NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. However, the vehicle was not repaired due to parts being on back order. The manufacturer was contacted and confirmed there was no active recall associated with the VIN. The failure mileage was approximately 34,000.

My 2022 Chevrolet Equinox, with just 72,000 miles, experienced a sudden and catastrophic transmission failure caused by a faulty transmission line clamp that broke, resulting in a rapid loss of transmission fluid while I was driving. I was able to pull over to safety, but was on the interstate going 75mph when my speed and vehicle power rapidly reduced. The vehicles around me were able to rapidly to respond, changing lanes and avoiding my rapidly slowing vehicle, but had they not had such quick responsiveness, there could have been a very serious collision. This unexpected failure destroyed the transmission and left me stranded. A side note (records are attached), the vehicle had been maintained at a Chevrolet dealership in accordance with all of their servicing timelines.

2022 CHEV EQUINOX STOPPED IN ROAD WHILE DRIVING. MECHANIC RAN CODE 8 MIN AFTER VEHICLE STOPPED. CODE CAME UP P129F FUEL PUMP DRIVER CONTROL. IT WAS TOWED TO BUTLER CHEV. MACON GA. THEY DID DIGNOSTIC AND SAID THIS PART WAS REPLACED FEB 10 2023. WE PURCHASED CAR FROM THIS DEALER NOV. 2023. LEE SERVICE ISLAND REP HAD CAR SEP 22 - 26 MON - THUR AND THEY RAN ANOTHER DIGNOSTIC AND THEY REPLACED FUEL DRIVER BOX MODULE. THE OTHER PART WAS NOT REPLACED. THIS SEEMS TO BE A BIG SAFETY PROBLEM. CAR STOPS WITHOUT NOTICE IN MIDDLE OF ROAD. I WOULD LIKE TO NOTIFY CHEV. THAT MORE INVESTIGATION NEEDS TO BE MADE ON THIS PROBLEM. WE WERE ONLY MINUTES FROM GETTING ON I 75 N IN ATLANTA TRAFFIC AND THE CAR STOPS DEAD STILL IN MIDDLE OF ROAD. WE COULD HAVE BEEN KILLED. i requested chev. to replace the part that the code read p129F by the mechanic on site 8 min. after the car stopped. he showed it was a recall and that was replaced 2/10/23 at another dealership but they chose not to do so. the part could be defective. we have owned car since 11/2023.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while reversing out of the driveway, the vehicle suddenly stalled and could to be restarted. The vehicle was towed to the local dealer, who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the vehicle was repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V013000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 14,729.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed when the light changed, and the vehicle failed to respond. The contact stated that the STOP/START fuel saver mode was engaged. The contact attempted to restart the vehicle several times but was unable to restart the vehicle. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed and determined that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V013000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 2,983.

While driving on the highway, the vehicle lost power with no warning. Was able to get it to the side of the road and had it towed to dealership. The found the fuel pump module was at fault. Had it replaced and 2 weeks later the check engine light came on and same diagnostic code came up for the fuel pump module. (had just been replaced). Took to dealership again and they replaced the module again stating it could be a faulty part. Now again 3 weeks later the check engine light is on again. Same diagnostic code came up again stating it is the fuel pump module. Car is currently at the dealership for the third time in 6 weeks for the same issue. Thankfully there has been no personal injury involved but the car stopping while driving on a Highway is very dangerous and scary. This is definitely a crash risk for the driver /passengers and others on the roadway.