Chevrolet
Equinox

Drove car down street and the car wouldn’t accelerate. Had towed to mechanic who found the direct injection high pressure fuel pump snapped off. When removed from vehicle they found broken bolt in cylinder head and the steel fuel line from pump to injector rail leaking fuel.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the camshaft, resulting in damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 72,000.

The vaccum pump for the braking system exploded in the cam shaft. Check system brake assist came up on the dash. The power brakes were non operational making it incredibly difficult to stop and increasing the distance by at least double. This is a 'known' issue with chevrolet but they have chosen NOT to issue a recall.

In the 2019 equinox the power driver seat reclined completely on its own and will not sit back up. All other functions work on the seat.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while depressing the brake pedal, there was an abnormal grinding sound coming from the rear brakes. There was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the rear brake pads and rotors needed to be replaced. The contact completed the work himself. The contact recently took the vehicle the vehicle in for service at a dealer and was informed that the rear brakes and calipers would need to be replaced soon. The contact stated that the pads and rotors had been replaced approximately one year ago, and the vehicle was not driven daily. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V576000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.

I had an issue starting the vehicle. Once it started the check engine light was lit. I stopped at the nearest Autozone for a diagnostic check and the code P00C6 registered for Fuel Pump. I had the vehicle checked by a mechanic and he explained to me this vehicle has (2) fuel pumps. One in the fuel tank and one on the engine, which is considered a high pressure fuel pump. That is where the failure is and the pump requires special tools to install. It is something they can not do and recommend the vehicle go to the dealer. Thank you for taking time to read this & be well.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the contact noticed an abnormally loud sound. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 12 MPH. No warning light was illuminated. The vehicle was taken to the nearest mechanic, which was a Toyota dealer. The vehicle was diagnosed with a failed throttle body and a failed air cooler outlet tube. The contact was informed that the throttle body and the air outlet tube needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 52,827.

The contact owns a 2019 Chevrolet Equinox. The contact stated that while driving at a slow speed, the brake pedal was depressed, and the brake pedal was extremely hard and tight. No warning lights were illuminated. The contact was able to stop the vehicle because the vehicle was not being driven at a high speed. The vehicle was taken to the dealer where the failure was diagnosed as CAM shaft failure, timing chain, and vacuum pump failure. The contact was informed that the CAM shaft, timing chain, and vacuum pump needed to be replaced. The vehicle was repaired. In addition, the contact, who was an independent mechanic, stated that it was very important that the braking system operated independently. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 75,400.