Subaru
Outback

I opened the trunk door went to retrieve my groceries and the trunk door came down with extreme force on the top of my head without warning hitting me in the head causing a concussion. The window sensors on the driver and passenger doors also were acting off prior. Not every time but I would try to close the window and it would go up half way and then come back down.

Driving on the highway, engine started making a rattling noise, then began to labor and eventually stopped being able to accelerate at all. Oil pressure warning light came on around the time the acceleration gave out altogether. We pulled over to the side of the highway and got out of the car, seeing steam/white smoke coming out of the front of the car. The smoke increased and after several minutes, the front of the car caught on fire.

On September 27, 2025 at approximately 1:15 PM, I was traveling southbound on Minnesota 371 just north of Nisswa, Minnesota. I was towing a pontoon boat trailer with no boat on it. I was traveling in the right lane as I approached the County 29 / Wilderness Road intersection. 371 at this point curves gently to the left. A vehicle in front of me was in the right turn lane to turn west on County 29. A motorcycle with passenger was overtaking me on the left. The automatic emergency braking system incorrectly triggered for a few seconds as I approached the turning vehicle. You can see the indication of the triggering in the heads up display LEDS in the lower left of the video, starting at 13:15:42 and continuing for a few seconds. I could feel the trailer fishtail on the back of the car. My primary safety concern was the overtaking motorcyclist in the left lane. I also wonder what would have happened would I have had a fully loaded trailer, as opposed to an empty boat trailer, on the back of the car. I have a dash cam video of the incident, but it is over 300MB and can't be uploaded to your site. It is file 20250927_131517_51601F.MP4.

Windshield spontaneously cracked while parked in driveway. Have nest cam footage of crack.

Odometer Fraud. The contact purchased a 2022 Subaru Outback. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 19,821, and at the time of registration, it was discovered that the mileage was 79,653.

Lower oil pan leaks oil. Started leaking oil right after warranty expired. This is a known issue for Subaru cars with the 2.4 turbo engine. Seats ripped right after warranty expired.

A crack on my windshield has appeared overnight out of nowhere, with no indication of impact or external damage. The car was parked in a private driveway facing the house, not the road. It started from the bottom edge of the windshield under the cowling and has made its way to the center of the windshield, and has since spidered out, moving both east & west on the windshield. I took the 2022 Outback Wilderness to Hania Subaru in Orange Park, Jacksonville, FL, where they said the extended warranty would not cover the replacement because it only covers cracks that start on the east or west sides of the windshield. Hania Subaru sent photos to Subaru of America stating that they would not replace the glass. SOA said they would donate a $1000 gift towards the replacement of the windshield only if it was replaced through a Subaru dealership, which Subaru Hania quoted $2067.61, which is $900 more than the going rate in the area, so with the $1000 gift from SOA, I would be paying more than the average for a windshield replacement despite the "gifted $1000" from SOA and they would be using the same glass manufacturer that the original faulty cracked glass came from. SOA said they would only gift me the amount for the glass replacement if I used a Subaru dealership and not a 3rd party company, and when I asked why the dealerships charged double what the average cost was, they said that the service Subaru offers is superior despite there being no warranty on the new glass or service. When I called Subaru of Hania and Subaru of Jacksonville about glass replacement, they both said they do not offer glass replacement in-house, but they outsource to a 3rd party company called Ameri Pro, which is the glass dealership that Subaru uses as stock. Ameri Pro handles the full job and would charge me $1452 to include the "Subaru" stamp on the glass and stamped parts, or they would charge me $764.38 for all the same parts, excluding the Subaru stamp. This issue goes even deeper.

We had had no issues at all with our 2022 Subaru Outback until June 2025. Mileage at the time of the incident was approximately 52,000. We were driving one evening in June and all of a sudden the engine stopped and we could not drive it. It only produced a knocking sound when we attempted to turn the engine on. We had the car towed to the dealership and after taking the engine apart, they reported that an intake valve broke, flew and split one of the pistons causing the motor to seize up. There were no warning lamps, messages or other symptoms prior to the engine failure. Regular oil changes had been performed on the car. This issue came completely out of left field as we had previously had no engine issues.