2021 E-Class

Issue: On certain vehicles, the recall repairs completed by a Mercedes-Benz dealer during recall 5491309 (Transport Canada recall no. 2022-397) may not have been done correctly. As a result, a second repair is required. On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness may not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Note: This recall replaces Transport Canada recall no. 2022-397. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the transmission wiring harness.

2024342 · 2,691 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

24V445000 · 22,422 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the bolt for the 48 V ground connection may not have been tightened properly. As a result, the wiring could overheat and melt. Safety Risk: Wiring that overheats and melts can create the risk of a fire. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, tighten the ground connection.

2024081 · 1,784 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

24V100000 · 12,191 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

23V880000 · 79,676 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall 2023-353. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

2023672 · 7,531 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

23V445000 · 143,551 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the fuel delivery module could fail. If this happens, the engine may run rough or may not start. This could also result in a sudden loss of engine power while driving. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel delivery module.

2023353 · 18,461 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

22V733000 · 19,968 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the 12 V battery (in the trunk) could move in a crash. As a result, the battery electrical connexions could detach. If this happens, the post-crash safety systems (like the emergency calling (eCall) system, electric seat adjustment, hazard warning lights, and automatic door unlocking) may not work. Safety Risk: Safety systems that don't work correctly could increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to add a bracket to better secure the battery.

2022547 · 2,630 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with 4-wheel drive (4Matic), the transmission wiring harness might not be routed correctly. As a result, water could enter the wiring harness connector and cause a short circuit. Safety Risk: A short circuit can create the risk of a fire, even while the vehicle is parked and turned off. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the connector on the transmission wiring harness, and repair it if necessary. Additionally, the dealer will install a bracket to improve the routing of the transmission wiring harness.

2022397 · 2,747 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

22V533000 · 16,977 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2022263 · 49,728 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

22V365000 · 242,722 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

22V232000 · 126,443 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the DISTRONIC driver assistance system might not detect when the driver removes their hands from the steering wheel. If the driver has a medical emergency (and is unable to drive or loses consciousness), the active emergency stop assist and emergency call functions would not activate. Note: This recall only affects vehicles equipped with a heated leather steering wheel. Safety Risk: If the active emergency stop and emergency call features do not work in an emergency situation, there could be an increased risk of a crash, and there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the software for the hand detection system.

2022140 · 1,815 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

22V189000 · 8,396 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Note: The vehicle's lower universal anchorage system (UAS) is not affected by this defect and may still be used to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.

2021493 · 361 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

21V527000 · 542 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

21V483000 · 4,917 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain C and E-Class convertible models, the head restraints on the rear seats may not have been properly assembled. As a result, the head restraints may not latch properly, and could move or detach from the seat in a crash. Safety Risk: Head restraints that move or detach in a crash could increase the risk of an injury. Corrective Action: Mercedes-Benz will contact owners by mail and instruct you to take your car to a dealer to inspect and replace the rear seat head restraints, as required. To reduce the safety risk, Mercedes-Benz recommends that you should remove the rear seat head restraints and not use the rear seats until the recall repairs are completed.

2021340 · 74 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

21V406000 · 218 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2021291 · 40,646 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

21V354000 · 343,191 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, there may be a problem with the front seat position switches. As a result, the airbags and seat belt force limiters may not work properly in a crash. Safety Risk: Airbags or seat belts that do not work properly could create an increased risk of injury in a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the seat position switches.

2021207 · 1,082 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

21V230000 · 8,634 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.

21V228000 · 6 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2021 E63S AMG, E63S AMG Wagon, 2019-2021 AMG GT63 4-door, and AMG GT63S 4-door vehicles. The starter motor positive cable may not have been installed correctly, potentially allowing the power supply harness wires to chafe.

21V217000 · 493 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.

21V216000 · 109 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2021064 · 75,231 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

21V058000 · 1,292,258 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

2021041 · 41,731 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.

20V673000 · 1,337 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer