Hyundai
Veloster

After an update for a recall for brake issues, the dealership updated the knock sensor update without my consent. After the knock sensor software was installed, my 2012 Hyundai veloster will not operate without going into protection mode. Hyundai states that they can not reverse the software update to make my vehicle operable again. This has already come up as a safety concern as my wife was on the interstate when the vehicle shut down in 70+ mph traffic.

I stood my [XXX] nephew up in the front passengers side floorboard of the 2012 hyundia voloster manual transmission with push start . I stepped out of the car on the passage side of the car the car was parked in first gear no one was on the driver's side . I bent over to get my shoes on and baby reached over and pushed the start button on the car the car should not have started since the clutch was not pressed in but unfortunately the car started and lunged forward being on a incline it was as if someone smashed on the gas pedal I ran with the car as far as I could but it was going so fast I could not get into the car to stop it I was drug trying to stop the car the car flew thru a fence , into the woods, down a steep hill then crossed a one lane road traveled up a hill thru another patch of woods before going up hill and hitting a tree all the while our nephew was not in a car seat the car was bouncing side to side when it went off road to cross a creek so I know the baby was thrown around in the car he had to of been that car was going so fast I was screaming in fear that he would not be alive when I made it to the car now the key was in my purse located in the passenger side floorboard where I stood the baby up at so when I reached the car the doors had automatically locked the car was still running and the baby was screaming I could not leave the baby to go get help so I tried to tell him to open the door but like I said he is [XXX] old he didn't know what I was telling him to do and since the car went thru the fence it knocked the wiper blades off and the metal was going back and forth on the glass and it was so loud screeching back and forth and baby is screaming and I could not get to him and I know the screeching is scaring him even more so I reached up the pull the wipers away from the windshield and when I did baby leans on the door to see what I was doing and he hits the windows button and the windows came down just far enough to get it unlock INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] I was driving when I heard a sudden explosion followed by shattering glass. There was glass in my car and chunks flew off onto the road. It was the panoramic sunroof on my 2012 Hyundai Veloster that had a recall #108 NHTSA campaign # 12V568000. Hyundai Humble is not acknowledging my VIN # [XXX] although the car was produced within the time frame and IS a safety issue created by the manufacturer. I researched and saw that recalls were supposed to last the lifetime of the vehicle. I previously filed a complaint O/L on 6/19/25. Case# [XXX] and never received a call back. Please help. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Tue 6/17 I was driving my 2012 Hyundai Veloster home when the sunroof glass spontaneously exploded (no notifications)then the sound of shattering glass. There were no cars ahead of me and none behind so it was doubtful there was damage done to other people. I did have small chunks of glass fall on me and in the car. Humble Hyundai dealership can't find the recall. I called the main office it's recall campaign # is 108. The dealership said the recall had to be opened back up so they can see it. Otherwise I will be hit with a bill too high for me to handle. Please help asap. Thank you

The contact owns a 2012 Hyundai Veloster. The contact stated while driving 20 MPH, the sunroof suddenly shattered, raining glass down into the interior of the vehicle. The vehicle was taken to the dealer, who was unable to provide the contact with a cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,000.

Subject: Issue After ABS Recall Service on My 2012 Hyundai Veloster Dear [Hyundai Customer Service/Dealer Name], I recently took my 2012 Hyundai Veloster to the dealer for the ABS recall service, where they performed an ECM and ECU upgrade as part of the fix. However, immediately after the recall service, my car began experiencing a serious issue. The Check Engine light turned on, and now the car won’t accelerate past 4,000 RPM. This problem did not exist before the recall, and I believe it may be related to the update or service performed. I would appreciate it if you could look into this matter, as the issue started right after the recall work. Please advise on the next steps and whether this can be inspected and fixed at no cost. Thank you for your time and assistance. I look forward to your prompt response. Regard, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Over the last year, I’ve had to purchase three air conditioner switches after driving for several years with it being out the first one we replaced caused a small electrical fire as did all of the others. This has been an ongoing issue not just with my car, but my sister‘s in-laws who is a 2014 model I looked online. It has been reported over the years basically since the cars come out of this same issue can you please Issue a safety recall before somebody’s house or vehicle or both catches fire completely. This is not safe at all. I have already put in a request for the safety recall on several other occasions this is unacceptable unsafe and a very large problem across the United States since this vehicle has come out please do something.

My engine is blown. The extended warranty offered by hyundai does not cover the time period or mileage I've had deeming it useless. This is a serious problem and it should be addressed properly. I cannot drive this vehicle. I still owe on my loan. The warranty is not sufficient for the damages accrued regardless if I had signed up in time. This is dangerous, criminal and I'd like reimbursement.