Chevrolet
Spark

I am the owner of a 2016 Spark EV, and the driver was my family member. The vehicle was charged and had a remaining driving range of 51 miles when the vehicle suddenly shut down on a major city road without any prior warning or symptoms of a problem. The vehicle did not restart immediately, and other drivers behind had to push the vehicle to the side of the road. The driver experienced the shutdown of the vehicle while driving again on another day. Since the sudden shutdown of the propulsion power while driving happened without any prior warning light, message, or symptom, the incident could put the safety of the driver and others at risk, especially if the shutdown happened at a higher speed on a highway. Failure of a specific component or system has not been identified, but the vehicle is available for inspection upon request. The service department of a Chevrolet dealer initially provided an estimated diagnostic fee of $170, but the service department raised the diagnostic fee by double upon check-in when the vehicle was brought in on the scheduled appointment. I canceled the appointment in frustration.

The contact owned a 2016 Chevrolet Spark. The contact stated that while driving approximately 35 MPH, the vehicle was T-bone crashed into on the driver's side by a second vehicle. During the crash, the driver-side curtain air bags did not immediately deploy. The contact indicated that the air bag deployed approximately one minute after the crash had occurred. The driver sustained torso bruises and lower back pain which later required medical treatment. A Police report was taken at the scene. The vehicle was destroyed and towed away. The manufacturer was not yet notified of the failure. The local dealer was contacted but no assistance was offered. The contact was informed of the incomplete recall for NHTSA Campaign Number: 17V307000(Air Bag). The failure mileage was 44,813.

I was driving downhill with the car in L on a highway and brakes failed. I could not engage the brakes at all but somehow the car slowed to a stop and I managed to pull into a parking spot and park. Two lights came on: Service Intellitrak and Service Brake Assist. The car has been inspected by the Chevrolet dealership that sold the car to me as well as an independant shop. One technician at the Chevrolet dealership reported he got zero brake pressure and claims that the car needs a new brake pressure modulator. The independant shop reported that they could not replicate the poor brake performance. Two technicians from this shop reported that the car is working as intended.

The contact owns a 2016 Chevrolet Spark. The contact stated while driving 60 MPH, the transmission was slipping, and the cruise control was not operating correctly. Additionally, the RPM was elevated with the check engine warning light illuminated. The vehicle was taken to the local dealer and diagnosed; however, no failure was determined. The contact stated that the transmission fluid was flushed and replaced. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

Both Brake Assist and stabilitrack go out in conjunction with failure lights (no fore-warning). The vehicle was repaired by a Chevrolet dealership with qualified EV tech. Within two weeks that same brake system failures occurred. The issue greatly increases the force needed to press the brake pedal and lengthens braking distance significantly. it also causes a failure in the braking system while at a stop. so after about 16 seconds braking power is reduced to the point of the car rolling forward / backward while the brake pedal is fully depressed.

I have had my 2016 Chevrolet Spark EV in for repairs to three Chevy dealers for issues regarding random brake stuttering and complete brake failure resulting in running stop lights and stop signs going 30> MPH. Failure and issues are intermittent, but it appears to be an overly sensitive ABS/ regenerative braking system locking up the wheels and causing my brake peddle to become ineffective at stopping the car for brief periods of time. All dealerships have been at a loss for how to resolve this and have put me back on the road only to run more red lights after approaching at safe speeds. The rear right wheel makes odd clicking while this happens, leading the techs to believe it was a faulty sensor issue. However, all parts are out of stock for this car in the US and therefore I cannot get the vehicle repaired.

RANDOMLY WHEN I GET INTO MY CAR AND CRANK THE LIGHTS ON MY DASH,SCREEN WILL APPEAR- OTHER TIMES THEY WILL NOT. RANDOMLY WHEN DRIVING SHE WILL JUST BE DRIVING NORMAL AND IMMEDIATELY SHE SHUTS DOWN AND OFF WITH NO WARNING SIGNS AND NO WARNING LIGHTS ON DASH. THIS ISSUE HAS BEEN ONGOING SINCE THE PURCHASE OF HER. IT HAS BEEN ON A INTERSTATE HIGHWAY IN 5PM TRAFFIC, A VERY SMALL TOWN IN NON ON SUNDAY AFTER CHURCH.

WHILE DRIVING THE VEHICLE EITHER A 'SERVICE STABILITRAK' OR 'SERVICE BRAKE ASSIST' WARNING LIGHT GOES ON ALONG WITH THE EMERGENCY BRAKE LIGHT AND THE BRAKES LOSE THEIR POWER. IT FEELS LIKE THE POWER STEERING HAS GONE OUT ONLY IT'S THE BRAKES. YOU HAVE TO PUSH WITH ALL OF YOUR POWER TO GET THE CAR TO STOP. ONCE YOU STOP AND TURN THE CAR OFF AND THEN BACK ON THE WARNING LIGHT DISAPPEARS AND YOU CAN KEEP DRIVING. AFTER THIS HAPPENED A COUPLE OF TIMES WE BROUGHT THIS INTO PUTNAM CHEVROLET IN BURLINGAME AND SPENT $1583.97 TO HAVE THE BRAKES COMPLETELY REPLACED. THE MORNING AFTER WE PICKED THE CAR UP THE 'CHECK ENGINE LIGHT' WENT ON AND WE BROUGHT THE VEHICLE BACK TO PUTNAM CHEVROLET WHO SAID, 'ONE OF THE MODULES THAT WE REPLACED WENT BAD,' AND STATED THAT THEY HAD TO REDO THE BRAKES. THEY ALSO TRIED TO CHARGE ME FOR ADDITIONAL ISSUES THAT WERE NOT FOUND IN THE INITIAL DIAGNOSTIC AND THEY HAD TO REPLACE THE 'BODY CONTROL MODULE'. WE PICKED THE CAR UP IN OCTOBER. ON DECEMBER 9TH, 2020 THE 'SERVICE STABILITRAK' AND 'SERVICE BRAKE ASSIST' LIGHTS CAME ON WHILE I WAS DRIVING ON THE HIGHWAY. HERE IS A VIDEO OF THE EVENT: [XXX]. EACH TIME THIS HAPPENS CHEVY RISKS MY LIFE, MY PASSENGER'S LIFE, AND OTHER PEOPLE ON THE ROAD. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).