Nissan
Quest

My vehicle is experiencing the issue under Recall NHTSA ID 12V076000: fuel supply issue that could cause engine stalling. Specifically, due to a programming error, the fuel pump might not supply enough fuel to the engine when driving at slow speeds or idling downhill with a ¼ tank or less of fuel.

The contact owns a 2011 Nissan Quest. The contact stated while driving at various speeds, the vehicle started jerking and became inoperable. The check engine warning light was illuminated. The vehicle was towed to the residence. The vehicle had been diagnosed by an independent mechanic. The contact was informed that the failure was due to a faulty transmission. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

Van became sluggish when coming to the busy intersection. When I tried to accelerate when light changed, engine light came on and van would not go over 5mph. I was almost hit. Codes were run by a mechanic. Four internal transmission codes are present. Was told that the Quest has a transmission known for these problems. We could've been killed from the vehicle not moving with traffic.

If I push the brakes to make the car stop, then try to have it accelerate again, like at a stop sign or anything, the gas pedal feels like it’s not doing anything, and the car doesn’t start for like 5 seconds, then when it does it goes about 5 mph for like 500 feet, then it goes back to normal, and because of this we feel it’s not safe to operate. This happens every time I drive it, so I only feel safe on not very populated roads driving it.

On April 19, 2022, I was driving home after picking up my son. The traffic was bumper to bumper. And as I sat in traffic, when I moved my foot from the brake to the accelerator, the vehicle would not move. So while sitting in traffic, and the traffic began to move, I could not move. So I turned the car off, and turned it back on, and I was able to move enough to get the vehicle on to the shoulder of traffic. My father came and changed the battery, and I was able to start the car and drive home, which was 30 minutes away. Two days later, same thing happened again. After driving the vehicle for a delivery, I was on my way to get some gas. And as I turned from one street to another, the vehicle stalled on me as I was turning slow. The vehicle would not start up at all. So I had to call a towing service to tow the vehicle home. According to some people online, the problem could be in the CVT transmission overheating, or it could possibly be a software issue. The 2011 Nissan Quest were a part of a recall, but when I put my VIN number in, it doesn't show my vehicle being one, but its doing what the recall was calling for. Our safety was put at risk, because the vehicle stalled in the middle of 2 busy highways, causing a safety risk for me and my son, but also causing a risk for others behind me in traffic, not knowing that my vehicle was stalled. There were no warning signs that popped up at all. The car just quit driving. The vehicle has not been inspected by the manufacturer. Right now it is just sitting in front of my house, until we figure out what to do next. I have had to pay 2 towing fees for the problem, and don't want to come out paying a whole lot for this issue. We just bought this vehicle from a private owner 2 weeks ago, and this is the first week it is doing this.

The electrical system failed that connected the radio, navigation system and back up camera around four to five months after receiving bill of sale. When parked or stopped the vehicle stalls by dimming of lights and making a kind of stalling sound. The windows sometimes tend to slowly wind up or down(electrical). My safety and that of others were put at risk because of the electrical issues and so the vehicle is notable to perform at the level it should. The vehicle was inspected by a certified auto mechanic and was confirmed that it was an electrical issue. No warning was detected that i am aware of.

The contact owns a 2011 Nissan Quest. The contact stated while attempting to park the vehicle, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was towed to a local mechanic but was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 12V076000 (Electrical System, Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of failure and the contact was informed that the VIN was not included in a recall. The failure mileage was approximately 80,000.

I WAS TRAVELING ON THE HIGHWAY AT NIGHT WITH MY DAUGHTER AND MY TWO GRANDKIDS. WHEN I NOTICED THAT THE CAR STARTED TO STOP AND THEN GOT OFF THE HIGHWAY AND CAME TO A STOPLIGHT THE CAR COMPLETELY SHUT DOWN. EVERYTHING COMPLETELY WENT OFF THE CAR WOULD NOT START, THE ELECTRICAL SYSTEM ALSO WENT DOWN THERE WAS NO POWER ANYWHERE IN THE VEHICLE. I THEN CONTACTED NISSAN CONSUMER AFFAIRS AND REPORTED THE ISSUE. THEY ADVISED ME TO TAKE IT INTO THE NISSAN DEALER AND HAVE IT DIAGNOSED. WHILE AT THE NISSAN DEALER THE REPAIRMAN THERE WERE THREE INFORMED ME THAT THERE HAD BEEN A CVT MALFUNCTIONING ISSUE WITH THIS TYPE OF VEHICLE. DURING THE TIME THAT I WAS AT NISSAN HAVING MY VEHICLE DIAGNOSE, THERE WERE TWO OTHER SAME MAKE AND MODEL OF MY VEHICLE THERE FOR THE SAME REASON. AND UNFORTUNATELY FOR ME THIS HAS BEEN AN ONGOING ISSUE AND NISSAN WAS AWARE OF IT. WHEN THIS VEHICLE WAS MANUFACTURED THEY HAD SEVERAL CVT ISSUES. AT ONE POINT THEY PUT OUT A NOTICE TO ALL OF THOSE AFFECTED FOR THE RECON. ONCE THEY REALIZE THE NUMBER OF COMPLAINTS THEY INTERN REMOVED THE NOTICE FROM THE ONLINE. AND DECIDED TO HANDLE IT ON A CASE BY CASE, WHICH NOW THEY ARE NOT REPAIRING BECAUSE THEY'RE MAKING IT A DECISION OF THEIR OWN AND NOT AS A RECALL. I'VE BEEN HAVING THIS ISSUE FOR THE LAST TWO YEARS I WOULD LIKE NISSAN TO TAKE OWNERSHIP OF THE MALFUNCTIONING CVT THAT THEY PLACED IN THESE VEHICLES. I HAVE DONE MY RESEARCH AND CAME ACROSS MULTIPLE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT PEOPLE HAVE POSTED ONLINE AND NISSAN NEEDS TO TAKE RESPONSIBILITY FOR A FAULTY PART THAT THEY PLACED IN THESE VEHICLES. THIS IS ALSO A SAFETY ISSUE, BECAUSE HAD MY VEHICLE COMPLETELY SHUT DOWN ON THE HIGHWAY AS IT DID WHEN I CAME TO A STOP LIGHT SOMETHING MAJORLY COULD HAVE HAPPENED TO BOTH MYSELF AND MY DAUGHTER AND MY GRANDKIDS WE MAY NOT STILL BE ALIVE TODAY.