Gmc
Terrain

1. The engine suddenly lost power while driving during evening rush hour and the vehicle would no longer accelerate. 2. Because the vehicle could not maintain speed, I was unable to keep up with traffic, creating a serious safety hazard that could have resulted in a major accident. 3. The vehicle has been inspected by an independent service center for diagnosis. 4. During the incident, the “Engine Power Reduced” warning indicator illuminated just before the loss of power occurred. 5. As the vehicle slowed and came to a complete stop at an intersection, it remained unresponsive. When the traffic light turned green, the vehicle would not accelerate at all.

Liftgate automatically closing and failure to remain open causing a safety hazard for anyone standing at the liftgate.

The contact's uncle owns a 2012 GMC Terrain. The contact stated that while driving 34-35 MPH, the vehicle stalled. There was no warning light illuminated. The contact was able to pull over to the side of the road and allowed the vehicle to cool down. The contact drove to the residence under 15 MPH. The vehicle was taken to the dealer, where it was diagnosed that the variable valve timing chain was bent, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.

GMC Consumer Relations Subject: Structural Undercarriage Safety Defect – 2012 GMC Terrain SLE Vehicle Information: Year/Make/Model: 2012 GMC Terrain SLE VIN: [XXX] Mileage at Purchase: 148,305 Date of Purchase: [XXX] Location: Rochester, New York I am filing a complaint regarding a severe undercarriage safety defect in my 2012 GMC Terrain SLE. The rear undercarriage of this vehicle shows heavy structural corrosion on suspension brackets and mounts. The condition produces clanging noises during normal driving, and an independent licensed mechanic has refused to work on the vehicle because the suspension integrity is unsafe. When I returned the vehicle to the dealer, I observed additional brackets being attached under the rear subframe area, suggesting reinforcement of compromised structural points. This confirms that the corrosion directly affects suspension geometry, alignment, and stability. This corrosion is not cosmetic. It is advanced structural deterioration affecting the mounting points for trailing arms and lateral links. These components are critical to safe turning, stability, and control. The corrosion compromises the ability of the suspension to keep the wheels aligned, creating serious risks of loss of control or wheel separation. What makes this more alarming is that the vehicle passed a New York State safety inspection on 07/13/2025, yet within days a mechanic refused to perform unrelated service because of the undercarriage condition. This raises questions not only about inspection validity, but also about the underlying durability and corrosion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2012 GMC Terrain. The contact stated that while the vehicle was parked in the garage, the front driver's side air bag unexpectedly deployed without an impact to the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 148,116.

I have excessive oil consumption. I noticed the issue after getting my 3000-mile oil change. The technician said I only had 1 quart of oil, which I thought was extremely low. Every 2000 miles, my oil dipstick reports abnormally low oil levels. I am concerned that when I go on an extended road trip, I will have engine issues that will leave me and my family stranded on the side of the road. The GM technician started tracking my oil consumption. He said he was doing that to prove to GM that they owe me a new engine. I didn't understand what he meant until I saw a lawsuit my vehicle was part of.

Car burns oil bad . Got an oil change and it only took 12 days to go dry with no oil

The contact owns a 2012 GMC Terrain. The contact stated that while attempting to reverse out of a parking space, upon putting shifting into reverse, the rearview camera screen turned off. The contact stated that the display screen went blank, and due to the failure, the vehicle bumped another vehicle that was also reversing. There was no warning light illuminated. The contact stated that it was a minor impact and that there was no cosmetic damage to either vehicle. The Police was not called. There were no injuries reported. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the center console display was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 68,000.