Mitsubishi
Outlander

My Mitsubishi vehicle has an open recall related to a drive belt issue. Mitsubishi confirmed the recall, but the company have not completed the repair or scheduled an appointment, even after several attempts to contact them. The vehicle has stalled multiple times while driving, including on city roads. When it stalls, the check engine light comes on, and the car loses all power. I have to restart it to keep driving. This is a serious safety risk because it happens suddenly and could lead to an accident. The alternator and battery were both tested and are in good condition, so the problem appears related to the recalled belt or electrical system. The issue was confirmed by an independent mechanic, but Mitsubishi has not provided a repair or timeline. The problem continues and makes the vehicle unsafe to drive, especially in cold or highway conditions.

The contact owns a 2012 Mitsubishi Outlander. The contact stated that while driving on several occasions at various speeds, she observed a rubbing noise emanating from underneath the vehicle. The contact stated that on one of those occasions, the check engine warning light illuminated. Additionally, while driving over bumps in the roadway the vehicle was not driving smoothly. The vehicle was taken to a dealer where it was diagnosed that the drive belt was cracked on the ribs of the belt, the sway bar links, and front and rear CV boots were torn, the tie rod end replacement boots were torn, and the lower front and lower control arms, ball joints, and rear bushings were torn, the motor mount front bushings had started to tear, motor mount was torn, and the shock absorbers needed to be replaced due to rear shocks leaking and that all the listed parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 134,148.

The vehicle has extreme rust and corrosion. Car was service under the manufacturer recall on [XXX] 2020. The subframe crossmember has rusted so bad that it is a safety hazard. On my paperwork from the dealership it stated that anti-corrosion aerosol was applied with NOX RUST 712AM. It also stated that the recall passed inspection. How is that possible and it's falling apart. The dealership it was taken to was South Suburban in Matteson, IL. Car is not safe to drive because of possibility of frame coming loose from the body of vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car's airbag system service required came on without any incidents to the car. It used to be on and off but now, it is consistently on. The seat detect very lightweight things like a book or a bag and gives the warning of seatbelt not on. The airbag system and the pressure sensor of the passenger seat is faulty. With this warning, airbags will not deploy. I saw multiple incidents with other Mitsubishi Outlander owners who have the same issue.

The contact owns a 2012 Mitsubishi Outlander Sport. The contact stated that while driving at an undisclosed speed, the battery warning light illuminated. Additionally, the vehicle overheated. An independent mechanic arrived at the scene and informed the contact that the serpentine belt had detached. The vehicle was repaired; however, the failure recurred 2 more times. The contact related the failure to NHTSA Campaign Number: 18V069000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000.

I was driving speed limit, on a sunny day, when my car began to veer to the left. I eased back into the right lane and suddenly the car made a quick jerk to the left; then, another to the right. I slid on the bank and missed the ditch before becoming airborne and landing in a corn field. I was able to drive to a safe location when the traction control light appeared on the dashboard.

The seat belt has started to fail. It sounds like it clicks in and the warning light turns off. Once I start to drive the seat belt will come off. This has happened approximately 5 times in the last month.

2012 MITSUBISHI OUTLANDER SPORT. CONSUMER WRITES SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS MADE RELATED TO SAFETY RECALL. THE CONSUMER REQUESTED TO BE REIMBURSED FOR RECALLS 20V-279, C1614Z, AND SR-18-004REV.