Jeep
Liberty

Subject: Inquiry Regarding Ball Joint and Control Arm Issues on My 2007 Jeep Liberty Dear support tech, I am writing to express my concerns regarding recurring issues with my 2007 Jeep Liberty, specifically with the driver-side ball joint and control arm. In 2019, I had the driver-side ball joint replaced at Firestone. However, on [XXX], I experienced a serious issue when the wheel became stuck while reversing out of a parking space. Fortunately, it occurred at low speed, and the vehicle was towed through my insurance. A family member was able to fix it temporarily. More recently, on February 25, 2025, I had new wheels installed at Firestone, where I was informed that there is an issue with both the front control arm and the left and right ball joints. Given that I don’t drive at high speeds and use the vehicle less frequently now, this seems unusual and concerning. I’ve seen reports about similar issues with same model and year (Reddit, jeep forums). Could this be a recurring problem specific to the Liberty model as I have seen there’s a recall for 2002-2006? I genuinely love my vehicle, but I’m growing frustrated with the ongoing repairs and costs. I would appreciate your insight into whether this is a known issue and what steps I can take to resolve it permanently. Thank you for your attention to this matter. I look forward to your response. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As of this morning, I’ve had both ball joints on the front suspension snap, making the vehicle undrivable.

The contact owns a 2007 Jeep Liberty. The contact stated while driving approximately 40-50 MPH, the vehicle vibrated, and the contact heard an abnormal sound coming from underneath the vehicle. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to an independent mechanic or dealer. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure was persistent. The manufacturer was not made aware of the failure. The failure mileage was approximately 166,270.

Ball joint & control arm failure, twice within 3 years

Ball joint & control arm suspension failure twice in 3 years

Brakes were locking up as I was driving the vehicle. ABS module needs reprogramming. Mechanic inspected, he states the brakes could lock up without this update only available from Chryslar. This repair is in a recall but not for my vin number. I have been told my vehicle is unsafe to drive. ABS light on in gauge cluster.

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, there was an abnormally strong fuel odor coming from the vehicle. The contact stated that the fuel gauge failed to operate as intended. The contact stated that after refueling the vehicle the fuel gauge failed to provide the proper fuel level. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with fuel injector failure. The vehicle was repaired. The contact stated the failure occurred frequently after the vehicle was repaired. The contact related the failure to an unknown recall. The manufacturer was made aware of the failure but confirmed that the vehicle was not included in a recall. The failure mileage was unavailable.

The contact owns a 2007 Jeep Liberty. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the rear upper control arm. The vehicle was taken to an independent mechanic where it was diagnosed with corrosion on both sides and the rear control arms. The contact was informed that the rear control arms needed to be replaced. The vehicle was repaired. The contact stated that the failure had been persistent, and failure had occurred three times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 125,000.