Sourced from both NHTSA (US) and Transport Canada. 1 of these is critical and requires prompt attention. All recall repairs are free at an authorized Toyota dealer — bring your VIN to confirm which apply to your vehicle.
Critical safety notice — contact your dealer immediately.
Issue: On certain vehicles, there may be an electrical component fault. This could cause a problem with charging of the auxiliary battery. If this happens, warning lights and messages will display on the instrument panel and audible chimes will sound. If the vehicle continues to be operated with this problem, it could lose power to the drive wheels. Safety Risk: A loss of power to the drive wheels could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the DC-DC converter. It will be replaced with a new one if necessary.
2019316 · 284 units · Transport Canada
Free repair at an authorized dealer
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 Prius C vehicles. The DC-DC converter may fail resulting in the auxiliary battery no longer receiving power from the converter, which may cause a loss of drive.
A loss of drive increases the risk of crash.
Toyota will notify owners, and dealers will replace the DC-DC converter with a new one, as necessary, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0K.
19V491000 · 464 units · NHTSA
Free repair at an authorized dealer
2019 Toyota Prius c recall questions
The 2019 Toyota Prius c has 2 known safety recalls. 1 is classified as critical and may require immediate attention. We recommend checking with your dealer using your specific VIN for the most accurate information.
Yes, all manufacturer safety recalls for the Toyota Prius c are repaired completely free of charge at any authorized Toyota dealership. This includes parts, labor, and any related expenses regardless of your vehicle's current mileage or whether you're the original owner.
The best way to check is to enter your 17-character Vehicle Identification Number (VIN) in our search tool above. You can also contact any authorized Toyota dealer directly with your VIN. Some recalls only affect vehicles manufactured during specific date ranges or with certain equipment configurations.
Contact your nearest authorized Toyota dealership to schedule a repair appointment. For critical recalls marked "Do Not Drive," park your vehicle safely and arrange for service immediately. Bring your recall notice or VIN to the appointment. Parts availability may vary, so schedule early.
It depends on the specific recall. Your vehicle has 1 critical recall that may advise against driving until repaired. Always read the recall details carefully. For critical safety issues, park the vehicle and contact your dealer immediately.
Safety recalls for the 2019 Toyota Prius c remain open indefinitely - there is no expiration date. Even if your vehicle is many years old or has high mileage, authorized Toyota dealers must perform the recall repair free of charge whenever you bring it in.
Recall repairs must be performed at an authorized Toyota dealership. Any Toyota dealer in the US or Canada can perform the repair, regardless of where you purchased the vehicle. Contact your preferred dealer to schedule an appointment.
Manufacturers are required to notify registered owners by mail when new recalls are issued. However, if you've moved or bought the vehicle used, you may not receive notices. We recommend checking periodically using your VIN and registering with NHTSA for recall alerts.
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