2017 RAM Promaster
Safety Recalls & Notices
We found 17 safety recalls for the 2017 RAM Promaster. Recalls are sourced from both NHTSA (US) and Transport Canada databases. Contact your authorized RAM dealer to schedule free repairs.
Summary
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Summary
Issue: On certain wheelchair-accessible vehicles, the compliance label has incomplete information. Also, the tire and loading information label may not have been updated to include the new seating capacity and the maximum weight of occupants and cargo. This could lead to overloading of the vehicle and cause poor handling or a tire failure. Safety Risk: Overloading of the vehicle could cause a loss of control and result in a crash. Corrective Actions: Dynamic Specialty Vehicles will mail new compliance and tire and loading information labels to each owner, along with instructions for how to install them.
Summary
Issue: On certain vehicles equipped with a 3.6 L engine, the transmission gear shift cable may have been damaged during vehicle assembly. As a result, the shift cable could disconnect from the transmission. If this happens, the transmission will not shift gears when the shift lever is moved. If a driver attempts to exit the vehicle while the transmission is not in the Park position, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to replace the transmission shift cable.
Summary
Issue: On certain vehicles equipped with air conditioning (A/C), the engine cooling fan could potentially stall or seize. This could cause the cooling fan circuit to overheat. In some cases, this may cause the Check Engine and/or the Engine Temperature Malfunction Indicator Lights to turn on. Safety Risk: A cooling fan circuit that overheats could increase the risk of a fire. Corrective Actions: FCA will notify owners by mail and instruct you to take your vehicle to a dealer to replace the engine cooling fan module.
Summary
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
Summary
Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The sunvisor airbag warning label, User Guides and Owner’s Information DVDs incorrectly identify the vehicle’s passenger and driver frontal airbag systems as “Advanced Airbags”. In the event that occupants rely on the Owner’s Information or User Guide, they may position themselves closer to the airbag than they would if compliant information regarding the airbag system had been provided, which may increase the risk of injury to a front seat occupant in a crash where frontal airbag deployment is warranted. Correction: FCA Canada will provide vehicle owners with a supplement to the Owner’s Information DVD and User Guide to reflect the use of non-advanced airbags. Additionally, FCA Canada will also provide a replacement sunvisor airbag warning label to identify airbags as non-advanced.
Summary
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Potential Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Summary
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Potential Consequence
The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Summary
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Potential Consequence
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Summary
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Potential Consequence
An overheated fan motor increases the risk of a fire.
Remedy
Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
17 Active Recalls
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