Toyota
4runner

The contact owns a 2005 Toyota 4Runner. The contact stated that while driving at an undisclosed speed, the vehicle briefly hesitated and was unable to accelerate, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the catalytic converter. The contact was also made aware that the mechanic discovered excessive corrosion covering the entire subframe of the vehicle. The contact was advised not to drive the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 205,000.

- The undercarriage and frame have had premature rusting for years. The car is otherwise in excellent condition due to my care of it over the last 20 years. 5 years ago, a service person at my local Toyota dealership said, "I'm really disappointed in Toyota, I've never seen rust like this." I have now recently been told by a local service shop that it's time to get a new car. The lines are all corroded for the power steering, etc, and he was unable to even "touch them," and said that the rust issue is no longer safe, and we shouldn't drive far from home. - We are now unable to drive the car much, as we live in the country and have far communities. With a [XXX] , we are unwilling to drive the car over 45 mph, or more than 10 miles for fear of an accident after reading about the manufacturing defect in this model of the 4-Runner. - It has not been inspected by the above stated people. - no warnings, I would not have know the vehicle had such severe premature rusting issues if it weren't for a service person telling me such. -My vehicle has under 140k miles on it, and I've taken exceptional care of it over the past 20 years. I could have sold it for 10k given its condition, and low mileage, but it is now likely worth nothing given the manufacturing defect which caused premature rusting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I first saw the pictures on the internet, I noticed that the front underside appeared to have rust issues. (Frontal shot) I contacted that sales person and he blew me off when I requested photos of the underbody. After several attempts, he finally sent a couple of pictures. The pictures obviously did not show the major rust issues as I have provided. The pictures were carefully fabricated not to show the major rust issues. It was apparent that the vehicle was taken off the internet while they hid the rusty underbody by applying some coating. A short time later, the dealership reposted the vehicle on their website. The vehicle was not properly advertised as having this major rust issue. I asked the salesman if his family was driving the vehicle, would he feel safe. He replied, "Absolutely". With this said, I decided to purchase the vehicle. Also, my signature is not on the "We owe". Also, the vehicle has an exhaust leak from the manifold area. It makes a loud ticking noise. This is going to cost approximately $1,500 to fix. The air conditioner is not blowing cold and either has a leak or in need of freon. This is another repair out of my pocket. This is what kind of pre-owned vehicle they sold me. This vehicle should have never been listed for sale.

ENTIRE body frame has excessive rust, holes, and cracks. It is available for inspection. Toyota dealership says it is safe to drive for now but it is failing. I feel any cracks, rust, holes, separation of frame components places all occupants and anyone near the vehicle at risk for when anything fails - this could be when the vehicle is on the expressway in motion (such as when the GM ignition switch failures happened), causing catastrophic loss of life, injuries, and damage to all. It's not a matter of "if" it happens, it's "when" it will happen. There are no warning lamps, messages, or other symptoms of the problem. The exterior, interior, braking, engine of the vehicle are in remarkable shape so it's very misleading. There are also 4runners on dealership lots that have significant rust, holes, and cracks in the frames that the dealership does not warn about, rather, they still have high for-sale values because the vehicle looks good otherwise.

Frame rot. The frame on the 4Runner is a known problem for excessive rot. My frame is shot. There is no reason a frame on a 2005 should be rotted. I was advised by my mechanic that my frame is dangerously close to snapping in half. This needs fixed by Toyota!

Under frame is rusted. The area between the doors in the passenger side is gone. only the top face of the member is present.

Frame has very severe rust and has started to come part in places. Soon vehicle will no longer be road worthy.

Rear hatch glass broke during defroster operation. Started to smell a burning smell and then moments later the entire rear hatch glass shattered. Known issue by Toyota. They issued a brief Warranty Enhancement Program (ZG7) in March 2017 thru April 2018 but are refusing to honor current issues.