Subaru
Forester

The contact owns a 2012 Subaru Forester. The contact stated while the vehicle was parked, the brake pedal was inoperative. The contact then discovered that there was brake fluid leaking underneath of the vehicle. No warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the brake lines needed to be replaced. The vehicle was serviced under NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic); however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 80,000.

I checked my oil level, fluids, and tire pressure before a drive on the highway. Driving on [XXX] South, faint ticking started, then a louder tapping, and I immediately pulled off, luckily, off an exit ramp. AAA towed the Forester to a certified repair shop and the mechanic stated that the engine was blown. The 2.5 boxster engine used little to no oil, and the oil changes had been made always earlier than needed. The Forester had been maintained perfectly, driven cautiously and it had never been subject to any adverse conditions or accidents. After speaking with a number of certified mechanics, it is known that the engine needs to be replaced. But, how can the engine be replaced, especially with a used engine, when the boxster engines are very faulty and Subaru has not engineered corrective actions/new parts ? Subaru has a serious problem with these engines and now after there are hundreds of similar owners they should do some type of recall to compensate the owners. The Forester has less than 126,000 miles, and was cared for in every possible way. Subaru, you should contact us owners to get this corrected, and to provide updated boxster engines with thicker and better, pistons, rods, cylinders, cams etc. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

my vehicle has 52460 miles and was in southern oregon subaru for an oil change, when i was informed the engine was leaking oil. the service advisor said the cam carrier reseal was needed and it would cost $3380.00. i checked youtube and found that subaru forester from 2012 to 2019 engines have this problem. why should i pay this if subaru's engines have this problem.

My 2012 Subaru Forester suddenly accelerated as I was making a right hand turn from a parking lot onto a major street. My brakes failed and I could only steer at high speed off the street, over a curb on to a parking strip between trees, and through a motel parking lot. The car finally came to a stop as I had blown the front right tire going over the curb. The car has been towed to my auto repair shop where the cause(s) of the mechanical failure(s) as well as any possible associated damage(s) are still unknown. It is available for inspection upon request at this point in time. Although no injuries, fatalities, or property damage resulted from this incident, the sudden acceleration and brake failure of the car could have resulted in major injuries or fatalities if pedestrians had been on the sidewalk or in the motel parking lot. I could have also hit staff and/or guests in the motel office if I had not been able to steer away in time. I, as the driver, and my dog, as my sole passenger, could also have been seriously injured or killed if my car had hit the motel office or if my car had collided with any cars in motel lot. At this point in time, the cause of my car’s mechanical failure(s) remains unknown so the problem has not been assessed or confirmed by my independent auto repair service shop. The car has not been been inspected by any representative of the manufacturer (Subaru). Because no other vehicle was damaged nor person injured (miraculously) , I did not initiate a police report. Because the accident co-incidentally occurred next door to my insurance agent, where I had just been, the agent's assistant visually inspected my car immediately following the accident. I did not see any control panel signs or other signs prior to nor during the failure (although during the failure I was so focused on where the car was headed that I was unable to look at the control panel at the same time). There were no signs of the failure when I came to a stop.

After purchasing the vehicle on July 25, 2023 at approximately 99,800 miles, I began driving across the country from PA to CA. I purchased the vehicle from a Subaru dealership, so it was certified pre-owned. Beginning on day 3 of the drive, the car began to make a ticking sound under the hood. The car still had oil on the dipstick, but I added half a quart to be safe. There were no dealerships nearby, so I proceeded to drive to the nearest town and went to a mechanic. They believed the sound was from the engine working hard. We proceeded driving the following day, and after a few hours (around 2,000 miles of the cross country drive) the sound became worse/louder. I was fortunately able to pull off at an exit in the middle of Wyoming, and immediately after driving down the exit ramp, the car stopped. I could not turn the steering wheel, the car would not move, and 3 lights came on. I was able to turn on the car to move it 20 feet out of the way, and checked the oil again as two oil lights came on the dash. There was essentially no oil in my car. I added the last half quart I had with me, but the location we were at did not carry oil for cars. We got a tow to the nearest dealership the following day and they informed me that my engine needed to be replaced and I had no oil in my car. There were no warning or indication lights the entire time we were driving. The engine seized without warning and there were never any leaks under the car indicating that I was losing oil. Had there not been an exit at the right time, the car would have given out on the side of the highway where people drive 80mph. The exact cause is still unknown as to why the engine burned through all the oil and why the engine needs to be replaced.

Both rear gate hydraulic arms failed at the same time. On or about 11/27/22, while retrieving items from the cargo compartment, I heard a pop and the door completely collapsed and struck me on the back of the head. Upon inspection the popping noise was the fracturing of the bolt which supported the right hydraulic arm. The left hydraulic arm failed to keep the door open or at least from slamming down upon me. Because I felt the simultaneous failure of both hydraulic arms posed a serious safety concern, my wife called Subaru Headquarters and spoke with [XXX], Customer Advocacy Department, and relayed the incident and our safety concerns for other owners of older model Subaru Foresters. [XXX] assured us that Subaru Headquarters would seriously consider our safety concerns. [XXX] asked that after making an appointment with the dealership for repair, we contact her of the date so she could speak directly to the Service Department regarding the safety issue we were raising. My wife made the appointment, called [XXX] with the date, and when arriving at the appointment asked the service person if they had been in touch with Subaru Headquarters regarding our concerns. First the service manager said no, but another service person said yes and that they had put a notation about this on our appointment service order. The repairs were made. About a week later my wife contacted [XXX], Subaru Headquarters' Customer Advocacy Department, to inquire on the status of our safety concern and was told that it had been elevated to the next higher level and we would hear from them by 12/30/22. On 1/27/22, [XXX] representative from Customer Advocacy at Subaru Headquarters, called to inform us that Subaru will no longer be able to investigate our safety concerns as the failed parts had not been saved by the Bloomington Subaru Service Department. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The vehicle will just stall. It has happened three times; usually at a stop sign or slowing down to turn. I have had it towed and in the shop, and they can't find anything wrong with it. No error messages. One shop cleaned the throttle body and thought that might be the problem. The vehicle has always consumed oil; at least a quart is added every 700-1000 miles. We have changed the oil regularly and don't understand why the oil consumption problem. Now the cruise light flashes off and on. The traction light and check engine light stays on all the time.

2012 SUBARU FORESTER. CONSUMER WRITES IN REGARD TO STUD FAILURE. THE CONSUMER STATED THE 3 OF THE 5 WHEEL STUDS EXPERIENCED A SHEARING FAILURE. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE FAILURE DUE TO IT BEING A KNOWN ISSUE.