Mercedes-Benz
G-Class

Dear NHTSA Please consider this a formal complaint against Mercedes-Benz for completely defective ABS and EPS systems which control handling, dynamic stability, and anti-lock braking. The “Defective” designation is theirs, rather than a notice to service or that the systems were merely off-line or required repair. The failure notice was issued by the car itself. These critical system failures were only one of many Distonic (radar, cruise control, vehicle spacing, automatic braking), front and rear sensors, rear camera, and navigation failures. But this one is reported to you separately because of its severity, and the frequent failure of the Mercedes-Benz computer systems to even record and log failures like this. The full explanation and documentation is covered in the 3 documents attached to this complaint. [xxx] Mercedes-Benz 2017 G63 AMG VIN [xxx] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *cc

PLEASE CONSIDER THIS A FORMAL COMPLAINT AGAINST MERCEDES-BENZ FOR ONGOING SENSOR AND BACKUP CAMERA SAFETY FAILURES. REAR CAMERAS AND SENSORS CONTINUE INTERMITTENT FAILURE EVEN AFTER YEARS OF SERVICE BY MERCEDES BENZ AND HAVE ACTUALLY CAUSED 1 ACCIDENT. FULL EXPLANATION AND DOCUMENTATION SUBMITTED IN 4 ATTACHMENTS.

MERCEDES BENZ ISSUED A RECALL NOTICE NHTSA RECALL 21V058 ... NEITHER THE DEALER NOR MERCEDES BENZ CAN PROVIDE THE FIX ... NOR WILL PROVIDE A PATH OR DATE TO THE REPAIR. SEE ATTACHED FILES. FULL DESCRIPTION OF THIS COMPLAINT CONTAINED IN THE PDF FILE.

DUE TO A TRACTION CONTROL SOFTWARE ERROR IN MANUFACTURING, AND PERHAPS OTHER ERRORS THAT TRIGGER ERROR CODES, MY CAR WITH ONLY 650 MILES IS UNDRIVEABLE AND UNSAFE. A REPLACEMENT MODULE MUST BE BUILT IN GERMANY WHICH WILL TAKE OVER ONE MONTH TO BE SENT TO THE U.S. DEALERSHIP,AS WELL AS OTHER POSSIBLE FIXES MAY HAVE TO BE MADE,.