2019 CLA-Class

Issue: On certain vehicles, moisture could enter the driver-side door lock microswitch and cause it to corrode. As a result, the microswitch may fail to automatically engage the parking brake and/or the auto park feature when the door is opened. If this happens, the vehicle could roll away. Note: This problem could also cause the radio and/or interior lights to remain on after exiting the vehicle. Safety Risk: A parked vehicle that rolls away could create the risk of an injury or a crash. Corrective Actions: To reduce the safety risk, Mercedes-Benz recommends that you should always use the parking brake when you park. Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-side door lock.

2026364 · 36,862 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.

2023673 · 110 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

23V854000 · 2,976 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2022263 · 49,728 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

22V365000 · 242,722 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

2022177 · 10,556 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the power steering control unit may corrode. If this happens, moisture could enter the control unit and cause it to fail. This could cause a loss of power steering assist. Note: This is an expansion of Mercedes-Benz recall 4694202 (Transport Canada Recall No. 2020-617). This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the power steering control unit.

2021507 · 2,431 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2021291 · 40,646 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the universal joint connection on the steering shaft could loosen over time. As a result, there could be noise or a change in steering feel. If a driver continues to operate the vehicle, the bearing could separate from the universal joint and cause a loss of steering control. Safety Risk: A loss of steering could create the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the steering shaft. It will be replaced, if necessary.

2021210 · 1,566 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the front roof panel.

2021170 · 229 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

21V197000 · 15,096 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed. Safety Risk: If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.

2021112 · 9 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles equipped with the emergency calling (eCall) system, the communications module may temporarily lose power during a crash. If this happens, the wrong vehicle location may be transmitted through the eCall system. This could cause emergency responders to be sent to the wrong location. Safety Risk: If the eCall system sends out the wrong location after a crash, there could be a delay in response from emergency services. Corrective Actions: Mercedes-Benz will notify owners by mail and send a wireless over-the-air update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.

2021064 · 75,231 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

21V072000 · 67 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

21V058000 · 1,292,258 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to update the head unit software.

2021041 · 41,731 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the power steering control unit may corrode. If this happens, moisture could enter the control unit and cause it to fail. This could cause a loss of power steering assist. Note: This recall only affects vehicles that were originally sold or ever registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist would result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to replace the power steering control unit.

2020617 · 40,618 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: Certain vehicles may not display the correct warning indicator when there is a problem with the brake system. As a result, the brake system malfunction indicator lamp ("BRAKE") might be displayed instead of the required indicator lamp ("(!)"). Canadian regulations require the use of a symbol, instead of text. Safety Risk: This small error does not affect the function of the brake system or the accuracy of the information displayed. Corrective Actions: This is not a recall. Mercedes Benz has made changes to ensure that all new vehicles display the correct brake system malfunction indicator symbol.

2020507 · 14,005 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Issue: On certain vehicles, the driver-front airbag module may not be properly attached. This could cause the airbag module to separate from its mount in a crash. Safety Risk: An airbag that separates from its mount may not function correctly and could create an increased risk of injury in a crash. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to inspect and replace the driver-front airbag module, as required.

2019484 · 152 units in campaign · Transport Canada

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

19V219000 · 5 units in campaign · NHTSA

Applies only if the manufacturer confirms your VIN · repair by an authorized dealer