Mercedes-Benz
Cla-Class

The incident that occurred is that my sunroof exploded on me while I was driving. There was know one in front of me nor next to me. Nothing hitting it to cause this, it just exploded.

Hi there - I know my vin number doesn't recall the front stationary roof panel replacement but this came to my attention as I saw that the panel has faded the top coating and the edges have some very thin cracks I will say. I was not aware of such a thing but googling the issue I found out that NHTSA did start a campaign for this particular safety issue last year. Campaign No. 2024010012, March 2024. My Mercedes falls completely on the requirements for repairing/replacing this front panel as the model, year, and type of material of this panel but yet no recall with my vin number. Just wondering if this is a mistake or something else that I don't know. For now I haven't driven the car for the safety concerns until I have any explanations. Your response in this matter will be very appreciated ! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2016 CLA 250 having multiple electrical and driving issues that are not recalled. I’ve researched online and found most of these issues are common. 1. Dashboard screen and radio console lights turn off completely. USB connection triggers electrical symptoms. Front and Back seat window control (driver) triggers electrical symptoms and sometimes corrects the problems. Trunk opens by itself while parked and/or stopped at red lights. The instrument cluster has times multiple warning lights turn on and stay on. At times the fuel needle drops completely down as if I have no fuel in the car. The instrument cluster lights stay on after I have turned the car off and locked it as if the system is confused. I have more issues but those are a few to name. I also have video and pictures to prove these things happen randomly then the vehicle can go back to operating normally. I’ve taken it to service and all they have done is reset the warnings.

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed thermostat. The contact was informed that the thermostat needed to be replaced. The vehicle was not repaired. The vehicle was driven to the residence. The contact performed an inspection on the vehicle and determined there was a melted hole in the air intake valve. The contact stated that the dealer had not provided information of the condition of the melted air intake valve. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 116,000.

Check engine light with error code P052E. From my research, this is a very common issue with this engine and one that either has been recalled or is planning to be recalled. According to some online forums for Mercedes Benz, Mercedes is being sued over this problem and has issued an extended warranty on certain models because of how common this problem has become. The list of models needs to be expanded to include other models experiencing the same problem.

Vehicle Performance Issues - Detailed Timeline [XXX] •First issue occurred: the car wouldn’t start at a store. Engine turned over, failed to start. •After sitting overnight, it would start but stall after 10 minutes of driving. •Parked the car and began using alternative transportation. •Diagnostic tests by three mechanics revealed the following codes: oP0087: Fuel Rail/System Pressure Too Low. oP052E: Crankcase Ventilation (PCV). [XXX] •Picked up the car from Midland Mercedes after repairs. Paid $3,069.16 for crankcase ventilation service. •Mercedes Customer Summary Report had no reference to any fuel-related issues or the P0087 code. •Drove 10 minutes to a gas station; the car wouldn’t start, repeating the same issue of why I brought it in to have repaired. •Returned to the shop; Said a New Code came up and replaced the fuel pump: oCost of part: $670.47 (no labor charged). I refused to pay $2200! [XXX] •Finally after 3 months! I got my car and drove back to San Angelo on half a tank, avoiding stops to prevent starting problems. I now had PTSD! •Filled the tank upon arrival; no issues that day. [XXX] •On the way to work, turned on the heat and noticed: oA strong gas odor inside the car. oThe radio volume control wasn’t working, and the ECO mode indicator wasn’t functioning as usual. [XXX] Filled the gas tank halfway to reduce the gas smell. •1st start up cycle immediately after getting gas, no issue. •2nd start up cycle , the dashboard lights started flickering and all indicator lights came on. Traction control warning along with message to check the owner’s manual. Can not accelerate. Check engine light stays on. •3rd cycle start up, all lights turned off except the check engine light. •4th cycle start up, no check engine light This occurs every time I get fuel. I only get $10 at a time. Noticing the pattern, I coded the car. A new code came up. •P2187: System Too Lean at Idle (Bank 1). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car has slipped into neutral twice while driving. Once while turning left from red light and once while sitting still at red light.

The contact owns a 2016 Mercedes-Benz CLA250. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the regulator valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 50,000.