Jeep
Renegade

The contact owns a 2019 Jeep Renegade. The contact stated that the rear-view camera was inoperable and that the display screen was not fully functional. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the failure was a cosmetic issue, but provided no assistance. The failure mileage was approximately 80,000.

The display screen for the back up camera, heating/cooling, radio, and all other settings has stopped functioning. The screen comes on, but with flashing static lines in the screen instead of the proper display. This makes it very hard to reverse at night, and downright dangerous... the screen can't be turned off, so when you put the engine in reverse, the screen automatically comes on and can't be turned off. But the bright flashing static display it shows make it hard to use mirrors to see to back up. Other factors make the screen not working inconvenient, but this point makes the malfunction an actual danger.

Screen has bubbling starting to appear on it, ghost touch is activating every button on the screen. Doesn’t stop when restarted and causes for navigation system to be hindered. This is a safety hazard because it is spreading across the screen and could potentially cause navigations and air conditioner system lost. When pressure is applied, stops momentarily.

The console back up screen malfunctioning

The backup up camera screen stops working when the car is warm. The screen divides into three columns. As it warms up the columns fail. They become electronically distorted beyond recognition and eventually go black. This backup camera screen is also the touch screen that controls lots of functions of the vehicle. Defroster, climate controlls, radio, hands free phone usage, car settings for lights, horns, and much more. The car is available for inspection upon request. There is a large blind spot behind the vehicle when backing up. We only buy a car if it has a backup camera. We do not ever want to back over a child. The camera and viewing screen must work to help prevent this. On this vehicle it does not work. Unacceptable. We called the dealership. They are familiar with the problem. It happens to many jeeps they said. They quoted us $1050 dollars to fix it. I went online and found that many people that had paid to have this repaired at the dealership, had the screens fail again soon after the repair. We have not had it repaired yet. Because we don't have confidence that Jeep has a viable solution yet. It has not been inspected by anyone yet. The problem starts to appear as a separation of the screen into three columns. One by one, those columns begin to fail. They fail rather quickly. As the vehicle gets warmer, the screen fails faster. Often the screen doesn't work at all when you first turn the car on. There have not been any warning signs or lights warning us of a failure. The failure started around August 2024. The vehicle had only 24500 miles.

This is the 2nd time I am repairing the left rear light that controls the signal, brake and parking light. The wires are burnt to the bulb. There is condensation in the light. Not accident related. I note that there is a potential recall but not officially.

Took vehicle to Litha Jeep in Missoula Montana. They failed to do the recall and made it worse. Now the un-fasened seat belt alarm keeps alarming even when the seat belt is engaged.They also scratched the riverside passenger door and foot long deep scratch I have no faith they can fix any recall correctly since they didn't even bother to test it

Unconect system replaced once under warranty garblled screen goes black after 10 min. Backup camera does not work. No longer under warranty should be recalled many compliments on line 58000 miles