Jeep
Compass

I purchased a brand new 2025 Jeep Compass Latitude, and shortly after, I started getting repeated error messages for several safety features, lane departure unavailable, blind spot monitoring unavailable, auto high beam unavailable, and automatic emergency braking unavailable. These warnings appear randomly: sometimes as soon as I start driving, other times 5–10 minutes later, or even after 30 minutes to an hour of driving. There’s no consistent pattern, and when they activate, all the affected systems stop functioning until I restart the vehicle. I’ve taken the vehicle to the dealership three times for this issue. The first time, I was told there was nothing they could do because no active code showed at that moment. The second time, they said they couldn’t look at it because they had no loaner available. The third time, I left it for nearly two weeks. They said they test-drove it, the error never came on, and that Jeep engineers have acknowledged this is a known issue with some Jeep and Dodge models. I was told there may eventually be a recall or software update, possibly within a year, but no fix is available right now. I don’t feel safe driving a new vehicle with unreliable safety features that turn off unexpectedly and can’t be repaired. I rely on these systems for highway and night driving, and it’s unsettling that the dealer and manufacturer both admit to an issue but expect me to continue driving and just wait for a future update.

The contact owns a 2025 Jeep Compass. The contact stated that while her son was driving approximately 40 MPH, the vehicle started losing motive power. The contact stated that her son observed that the check engine and the Forward Collision Avoidance warning lights were illuminated. The contact stated that her son stopped and turned it off and restarted the vehicle, but after shifting to drive(D) and depressing the accelerator pedal, the vehicle failed to respond as intended. The contact called for a tow truck, and the vehicle was towed to a local dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated the vehicle lost power again, with the check engine and Forward Collision Avoidance warning lights illuminated, with several other unknown warning lights. The vehicle was towed back to the same dealer who advised the contact that a software update had been performed, but had not informed the contact what software had been updated. The vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the same dealer to be diagnosed. The dealer informed the contact that there was an electrical spike or surge intermittently coming from the vehicle. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 2,300.

I have this 2025 jeep compass and while driving in highway I’m getting the Auto emergency brake is unavailable notification in my cluster window and i’m unable to turn it on. Tried to service multiple times but no fix has been found. I have all the documents handy with the video showing the issue duplicated and still no response from The manufacturer and dealership. It’s a serious safety hazard for me and my family to drive this vehicle in highway. Now the dealership is refusing to provide anymore repairs on this vehicle for this issue and still it remain unfixed. Need help to fix this issue or investigate on this issue.

Accident On [XXX] at [XXX], I headed out of the Timberlane Estates neighborhood to go to volunteer at the NWR in Crystal River and was behind 3 other cars going out of the same neighborhood. As I started to turn from [XXX] (25 mph) to [XXX] (decelerating to about 10), I had to fight the steering wheel trying to straighten it out but instead the car continued left and hit a car at the stop sign. This shook me up quit a bit. When I got out, the driver of the hit car and I traded information. We both have State Farm Insurance. Called State Farm to report the incident and took pictures of the front of both cars and of the skid marks. Called my husband and as we waited for the tow truck, we realized that the CV joint (?lower all joint) was totally out, which also caused the tire to flatten as well. We realized from the skid marks that this occurred as I was starting my turn. That’s why I lost control. There were no injuries, though I was shook up thru the next day and sore in my right wrist, shoulder and neck. Car went to Jim Hudson Collision Center Crystal River, FL. Car was inspected by them and the State Farm Insurance adjuster. The attached photos are from the Hudson Collision Center. I have a few taken at the accident site if you want them too. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.

The contact owns a 2025 Jeep Compass. The contact stated that while his son was driving 65 MPH, several unknown warning lights illuminated, and the vehicle lost power. A dealer was contacted. The vehicle was towed to the dealer to be diagnosed; however, the diagnostic result was unknown. The battery was replaced, and the vehicle was repaired. The contact stated that the failure had occurred four times. The manufacturer was notified of the failure and opened a case. The approximate failure mileage was 10,731.

The defective part is: the air bag under the steering column or in that area, on the driver's side. Date of accident: [XXX] --There is a police report but I don't have it yet. Report number [XXX] I hit a parked car in the middle of the road after turning a corner on [XXX] .. This info may be relevant for speed questions, I think around ten MPH. The airbag deployed and became detached from the vehicle, hitting my lower legs causing a severe wound in my left lower leg. I was in the hospital for five days and had plastic surgery to repair a deep wound. After the collision, I got out of the car. I got back in to retrieve my purse and noticed that airbag was laying on the floor under the steering column attached to a large black nut detached from the vehicle. Reports and inspections: --Avis Corporation owned the vehicle, I assume they inspected the damage to the vehicle after the accident. The Liability Insurance Certificate name is Aon Risk Services, Inc. in the state of Florida --Tetra Tech was my employer and insurer of the vehicle and myself, I'm sure they inspected the vehicle --Sedgwick manages claims for Safety National Casualty Corporation on behalf of Tetra Tech, Inc.. I'm sure a Sedgwick representative is aware of the vehicle condition and inspection. --I do not have knowledge about the extent or focus of their investigations. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Traveling [XXX] on [XXX] from flagstaff to phoenix in the far left lane going 80 miles, when a deer ran through the interstate and collided with the vehicle. After impact with animal, pulled off to the emergency lane. No airbags were deployed. Car was undrivable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)