Ford
Focus

The contact owns a 2017 Ford Focus. The contact stated while driving at various speeds, the vehicle lost motive power. The contact stated that there were no warning lights illuminated. The contact stated that the temperature gauge was moving into the HOT zone and the speedometer displayed that the vehicle was decelerating. The contact stated that the failure had been recurring. The contact had taken the vehicle to the dealer several times, and on several trips to the dealer, the vehicle had to be towed. The dealer diagnosed the vehicle and advised the contact that the vehicle had been repaired; however, the failure persisted. The contact stated that the vehicle was recently taken to the same dealer to be repaired under NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the failure recurred after the recall repair. Additionally, the contact stated that the engine compartment of the vehicle was significantly hot after driving a short distance. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 115,000.

My car has a faulty transmission from factory, having some issues now for some months, Ford advised to change the transmission at 103K miles. My car start becoming very shaky and slow on hills, I was afraid i will remain with in the middle of the street!

Bought this car last June of this year and ever since then. First gear will buck sometime and second gear too. After I gotten to thrird gear it goes away. My local Tires Plus says that's with all Ford focus'es he think I'm crazy but I have let a friend drive it when I there and he says the same thing as me. It bucks..

Received recall notice 24N07 from Ford in December 2024, stating that we should get the canister purge valve replaced if the vehicle ever displayed any of the listed symptoms. The vehicle started displaying symptoms in April 2025. Brought the vehicle to Kruse Motors, Ford Service dealership in Marshall, MN. They replaced the canister purge valve. Shortly after this, the vehicle was still displaying symptoms of running out of gas, even though the gauge said it had 3/4 tank still. Continued to drive it for a few months, but continued to get worse and the car almost died a couple of times while driving at highway speeds. This could have caused an accident because the engine was stalling while still in gear, causing the vehicle to suddenly jerk and decrease speed rapidly. Brought the vehicle back to Kruse Motors, Ford Service dealership and they found that the fuel tank was collapsing. The technician stated that this was most likely caused by the canister purge valve malfunction that was part of the recall. Because of this, they submitted a request to Ford to replace the tank and any necessary parts and labor as a result of this damage. Ford responded saying that they will not cover this as it is not part of the recall. I appealed to Ford customer service explaining that the damage was caused by the recall but they still refused to do anything about it. The dealership gave me a quote for $2600 to repair the issue. Ford has created an unsafe situation by not replacing the necessary parts caused by the malfunctioning canister purge system.

My rear view camera only works about 15% of the time. I get a little dust on it and it's useless. You recalled a bunch of older Ford models today but not on my vehicle despite it being the exact same camera as on the fusion model. I've been waiting for this recall for years and am greatly disappointed. Same thing happened with the bad transmission issue previously. The transmission skips just like all the other models that got recalled and you did nothing for the 2017 Ford focus. Extremely disappointed in this inaction

Transmission is overheating is the warning I keep getting on the dashboard read out. The transmission is shifting very hard and you can hear it grinding and winding up when it is trying to shift. I had the car put on a computer at a shop and the codes were reading that the clutch was not releasing and he tried to reset it and it kept failing. I googled my car and saw that this is a known problem with them and that Ford hasn't acknowledged the problem yet.

I purchased this vehicle 4 days ago. On the second day I noticed a shutter when accelerating, going uphill and often continuous. I have been told that it is the clutch. I am aware that the same issue on the 2017 focus has been recalled. I do not understand why it is just certain vehicles. Especially, since it is the same year and issue as the recalled ones. I am a police officer that has had some health issues with my heart. My parents gave me the money to buy this car. They do not have the money to repair it and neither do I. I called two Ford dealerships as well as the Ford manufacturer. Nobody was willing to help. I discovered that this is the place to file a complaint all on my own. Please try and help me.

Transmission actuator A and actuator B making the Transmission not able to shift. Happened after new battery installed and was told it could have been a surge sent to Transmission control module breaking the actuators.