Chrysler
300

I bought my car, Chrysler 300 2021 at the Hemet CA Dealership in 2021. Hemet Chrysler Dodge Jeep Ram. The car presented with several issues including, difficulty starting, engine misfires, stalling, and decreased fuel efficiency. The low fuel warning light on my car's dashboard would not come on when gas was low at all, until it left me stranded in the freeway far away from home and a dealership. I had to take it in to closest car service center to have the fuel pump replaced. These fuel pumps should last for 100,000 miles or more. My car had only 69,101 miles. The gas level on the dashboard was stuck at the level when I added gas the last time, again not indicating that it needed more gas. I do not see any recalls issued on FUEL PUMP for my cars year, make and model. But a lot of people have reported the same issues. Can someone respond to this email? I want Chrysler to understand that this is not acceptable. This issue should be part of a recall. VIN [XXX] Kindly, [XXX] [XXX] [XXX] VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Chrysler 300 2021 Vehicle keeps stalling, turning off while driving or if stopped at light or stop sign to loan just shuts random times and not Al way but enough to be dangerous when it stalls on freeway or in traffic Seat belt Driver seat belt just broke, split in half- safety issue. They replaced it but the metal seems to cut the seat belt and it probably will happen again Safety recall on Takata airbag, after replaced-air conditioning stopped working very concerning

Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.

Vehicle manufactured 12/2021. Purchased NEW 5/28/2022. Slight oil consumption between changes. Noticed engine had rough idle similar to misfire August 2024 shortly after an oil change@24,272 mi. NOTE Check Engine light did NOT appear. Car taken to dealership on 10/9/2024 with complaint of rough idle and diagnosed. Service Record states: diagnosed pending multi-cylinder misfire - valvetrain is slightly noisy - removed both valve covers to find Cylinders 1,4,5,6 have ROCKER ARMS WITH NEEDLE BEARING FAILURE (emphasis mine) - no cam damage-replaced all rockers on both sides-complete. Part# 5184296-AH: ARM VALVE (09043001), Qty 24 + 2 gaskets. Service report does NOT note if lifter or other parts were inspected. Repair conducted 10/15/2024@26,039 miles. Asked at pick up OIL WAS NOT CHANGED AFTER REPAIR - TOLD NOT NECESSARY. Returned for follow up testing for rough idle (same as before rocker arm repair) and requested oil change on 12/3/2024@27,279 mi to remove potential metal shavings. Service Report states: diagnosed and observed engine while idling - no roughness in idle - all mounts good. Requested inspected by FCA Factory Tech. Service advisor promised and after a follow up call refused to arrange for Factory Tech inspection. Taken to another dealership on 2/24/2025 at 29,215 miles. Was aware of previous repair. No diagnosis performed. Service report: found vehicle to operate as designed - no problem found. Refused to arrange Factory Tech inspection. Vehicle continues to have rough idle due to misfire and makes ticking noise on both sides which can be heard in cabin. Problem was not fixed properly or other parts need replacement. FCA refuses further inspection. No oil pressure, particulate or consumption testing conducted. No lifter inspection conducted. Oil sample sent for lab for testing (metal ppm). Customer Service would send to case manager. Filed NCDS case and discussions with attorney. Reduced performance. Engine will not last. FCA needs to buy back.

There is a serious safety recall on NHTSA #24V-198 recall #19B 2018-2021 LD LXSABIC INFLATOR. IMHAVE TAKEN CAR TO DEALERSHIP MINIMUM 4 TIMES TO GET THIS RECALL CORRECTED. THYE JUST KEEP SAYING THEY DONT HAVE A FIX FOR IT. WELL, THATS UNACCEPTABLE I HAVE MYSELF AND SMALL KIDS THAT HAVE TO RIDE IN AMUNSAFE VEHICLE. I AM NO LONGER DRIVING THE VEHICLE OUT OF FEAR IF IT BURST WE COULD BE KILLED WHAT IS BEING DONE ABT THIS

My car turns off periodically while I’m driving and when I’m stopped at a light. This is random, so I didn’t even go on freeways from fear the car will stop suddenly in heavy traffic and I be killed or injured badly I have taken it to the dealer and they keep saying nothing is wrong, last time they kept car for 3 days and said nothing found. I fear for my life, don’t even want to drive the vehicle anymore . It’s happened for the last months I strongly feel,they were waiting for my warranty to expire so they kept saying nothing wrong

About 2 months ago the passenger seatbelt in my vehicle just tore out of nowhere. The seam seemed to unravel and it completely broke. Took it to get repaired had some issue but my complaint today is to help save someone from this or maybe others may have had same issue. The seatbelt was poorly made or defective. It could have gone bad but nobody was injured and it took them a fight to fix,it, and never received an apology.

The contact owns a 2021 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.