Newest first. Many cover only part of a model year, so check your VIN with Ram before booking a repair.
Transport Canada · listed for this model year
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
2024548 · 314,717 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk: This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
2021577 · 1,076 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
United States records (NHTSA) · 1
These are NHTSA campaigns for 2019 Ram ProMaster City vehicles sold in the United States. They are not Canadian recalls: NHTSA's VIN lookup has no Canadian data, and a US campaign may have no Canadian counterpart, or one under a different number covering different vehicles. For a vehicle sold in Canada, go by the Transport Canada listing above and Ram's Canadian VIN lookup.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
21V728000 · 23,853 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer
2019 Ram ProMaster City recall questions
Transport Canada lists 2 recalls for the 2019 Ram ProMaster City model year. That counts campaigns naming this model year, not recalls on your vehicle: many cover only a VIN range or production window, and some only vehicles found on inspection. NHTSA lists 1 United States campaign for the US-market model, shown separately; a US campaign may have no Canadian equivalent.
Enter your VIN in Ram's Canadian recall lookup, or call a Ram dealer with your VIN. In Canada the manufacturer is responsible for showing recall and repair status for each VIN, so its lookup is the authoritative answer. Cardog uses your VIN only to find the model year; the recalls shown here are listed for that model year and are not matched to your VIN.
Not necessarily. NHTSA campaigns cover vehicles sold in the United States, and NHTSA's VIN lookup has no Canadian data. When a defect also affects Canadian vehicles, the manufacturer files a separate notice with Transport Canada, often under a different number and sometimes covering a different set of vehicles. For a Canadian vehicle, go by the Transport Canada listing and Ram's Canadian lookup.
Safety recall repairs are normally done at no charge by an authorized Ram dealer. The manufacturer's notice for each campaign sets out the remedy and any conditions, so confirm with the dealer when you book.
Once Ram's lookup or a dealer confirms a recall applies, book the repair with an authorized Ram dealer and bring your VIN. If the manufacturer's notice says not to drive the vehicle or to park it outside, follow that instruction. Parts can take time, so book early.
Follow the manufacturer's notice for that recall. Most allow normal driving until the repair; some tell owners to stop driving or to park outside until it is fixed. Cardog does not grade recalls by severity: the manufacturer's notice and your dealer are the source.
Manufacturers must notify owners they have on record. If you bought the vehicle used or have moved, update your details with Ram Canada so notices reach you, and check the manufacturer's lookup from time to time.
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