Toyota
Tacoma

The contact owns a 2011 Toyota Tacoma. The contact stated that while attempting to have an inspection completed on the vehicle, the contact was informed by the mechanic that the inspection could not be completed due to several holes in the underbody frame of the vehicle. The dealer was not contacted. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 168,000.

Blower Fan had been cutting off. Only running intermittent on High. Took to Toyota dealer June 2025. Was told it was a Cabin Air Filter Clogged. Paid for replacement and clean out of system. Continued to not work. Called a mechanic and asked for a diagnostic. Was told it was a “known issue” with Toyota Tacomas. Had been a recall in later years. I ordered the blower motor resistor and wiring harness from Toyota parts department. It was on back order due to the issue being widespread. July 2025 parts came in. Returned truck to the shop. The techichian replaced the motor blower resistor and the new wiring harness. However, he cut the burnt wires off and spliced the new wires into old wires back to the motor. Aug 2025 motor has stopped working again. Back to the Toyota shop. The truck needs a new blower motor. The labor will be 1200. Plus the labor I’ve already paid for three other shop visits plus parts. The motor blower is on back order till mid September. The motor has been let unplugged due to “risk of fire”. But I’ve been given the vehicle again to drive. It has had a risk of fire since June. The wires have been overheating and smelling. This should have been a recall in 2011. Just as it was in the later Toyota Tacoma. Pleas investigate

The underside of my 2011 Toyota Tacoma is experiencing tremendous rust. Dealer said since there was not perforation, nothing to be done. Brackets holding wiring, body panels and now gas tank have rusted and failed. The gas tank strap is a major concern. It is available for inspection. The gas tank is held up now by one unrusted strap and rubber bungee cords I applied. Dealer or independence service center has not seen it. Nearest dealer is a ferry ride away, I live on an island. No inspection by manufacturer etc. No warning lights or messages.

I am the third owner of a 2011 Toyota Tacoma Access Cab 2.7L. I purchased it in Oct. 2024 in NY. At that time, there were no visible signs of frame rust. Within 6 months, it developed severe corrosion, including deterioration at the suspension mounts. The vehicle is no longer safe to drive and is available for inspection. Toyota previously recalled earlier Tacomas for the same issue, but for 2011–2017 models, they issued a Limited Service Campaign (K0D) and Customer Support Program (ZKA), which expired after only 12 years (vs. 15 years previously). This was not classified as a recall, despite serious safety concerns. The prior owner appears to have driven zero miles from 2020–2022, when the campaign was active. The vehicle was registered in Vermont, where statewide COVID restrictions closed dealerships and suspended non-essential services. No extension or accommodations were provided by Toyota. I discovered the corrosion on [XXX], during a frame inspection immediately after investing $4,800 in bodywork. The mechanic noted the corrosion was extensive and abnormal for a 2011 model—more consistent with a truck from the 1980s. Toyota’s decision to time this campaign at the height of COVID and shorten the eligibility window appears negligent and possibly strategic. Now in 2025, many owners are finding catastrophic frame rot after Toyota's limited program has ended. I urge NHTSA to investigate this as a true safety defect, not a service courtesy. Owner testimonials of frame failure after expiration: [XXX] [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The locking mechanism, the vechile was park we put the child in to turn it rear facing and it wouldn’t lock into place, so we turned it forward facing and it still wouldn’t lock into place. The child’s seat will not lock into position. Then we noticed where the lock off is the plastic is bent upward from the seat belt itself. The chest clip is also Magnetic and had to be replaced all ready by manufacturer due to it not latching. This will not let me upload the video

Severe Frame rust

The contact owns a 2011 Toyota Tacoma. The contact stated that while working underneath the vehicle, he noticed a hole in the frame rail, passenger's side, rear of the vehicle. The vehicle was taken to a local dealer where it was inspected under a Service Bulletin however, the vehicle was not repaired. The manufacturer was made aware of the failure; however, the manufacturer confirmed that the vehicle was no longer under Warranty for the repair and a case was opened. The vehicle was not repaired. The failure mileage was approximately 150,000.

Steering shaft u- joint seizure causing loss of vehicle steering. Very dangerous.