Porsche
Taycan

Just took the car back from the dealer after a major recalls and EV motor Failure

During my ownership, the vehicle experienced multiple dangerous failures. It suddenly lost power while driving with my 2‑year‑old child onboard, and on another occasion the steering wheel locked for several seconds on the freeway. The car has had numerous recalls, and the dealer later confirmed an EV motor failure but offered no buyback. These defects created serious safety risks and caused significant financial loss, which I believe requires NHTSA’s attention.

The contact owns a 2020 Porsche Taycan. The contact received notification of NHTSA Campaign Number: 24V732000 (Electrical System) after owning the vehicle for a week. The vehicle was taken to the dealer, who then stated that because the vehicle had an aftermarket charger inside, the repair could not be performed unless a charger was purchased from the dealer. The dealer confirmed that the aftermarket charger would not perform as needed, and the recall repair would not be successful. The vehicle was not repaired. The manufacturer was not informed of the issue. The contact had not experienced a failure.

Taycan HV battery cells/modules going bad causing the car to be a brick and not drivable and dangerous. Porsche is replacing the failed cells but it can be an ongoing issues that can spread to other cells.

I brought my vehicle in to a Porsche dealer on May 24th 2025 for a noise coming from the front right wheel area. There were some other issues but those were not safety related. They stated the vehicle has an open recall campaign for a brake hose. That there is a risk it could break. It is now July 18th 2025 and the dealer has had the car the entire time since May 24th 2025. They are saying they can't complete the safety recall due to no parts. Porsche has issued a STOP order for dealers selling affected vehicles. Porsche has issued a STOP order for dealers to use affected vehicles as loaners. It seems I should STOP driving the car as well yet the dealer indicated it is to give it back to me unrepaired.

I am writing to bring to your urgent attention a recurring and serious issue with my Porsche Taycan (VIN: [XXX] ). On multiple occasions while driving, the vehicle has suddenly lost all power and displayed the error message: "Engine control error. Stop the car in a safe place." When this occurs, the car becomes completely unresponsive and unable to move forward, posing a significant safety risk, especially when it happens in traffic. I am forced to stop, switch off the vehicle, wait for a couple of minutes, and restart it. The error message disappears after restarting, but the issue continues to recur. This has now happened three times in the past two months. I first brought the vehicle to the dealer after the initial incident, and they recommended a software update. However, after the issue reoccurred and I returned to the dealership, they were unable to retrieve any error codes. Despite these efforts, the problem persists. Given the severity of the issue and the risk it poses while driving, I am requesting immediate assistance and a thorough investigation into the root cause of this malfunction. This is not only a mechanical concern but a serious safety issue that requires urgent attention. Please let me know the next steps to have this addressed properly and whether a formal case can be opened for further diagnostics and resolution. Thank you for your prompt attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, shortly after a turn, the electric motor has a fatal error resulting in complete loss of power while driving. The car has to be stopped in the middle of the road and powered down and then turned back on. This clears the fault but the problem has occurred 3 times within a month resulting in me not driving it anymore.

While driving my electric vehicle, I experienced a sudden loss of power. The car abruptly stopped, leaving tire marks on the street, and the steering wheel began shaking. At the same time, an error message appeared on the dashboard, indicating an engine failure and instructing me to pull over immediately for safety. Fortunately, I was driving alone that day and had chosen an alternative residential route, which allowed for slower speeds and less traffic. Had this incident occurred during my usual commute, where I typically travel at least 45 mph on a heavily trafficked three-lane road, the outcome could have been catastrophic. I am certain that the sudden loss of power in such conditions would have led to a serious accident, endangering not only myself but also other road users. The service center required a full week to duplicate the issue. While there were no prior warnings, messages, or symptoms leading up to this event on my car after researching the incident it is clear that this same instance occurred in over 10,000 like kind vehicles under NHTSA recall number 21V-486. This unexpected failure poses a significant safety risk, and I am deeply concerned about the potential for recurrence, especially in less forgiving traffic conditions.