Mercedes-Benz
Gl-Class

The contact owns a 2011 Mercedes-Benz GL550. The contact received notification of NHTSA Campaign Number: 22V315000 (SERVICE BRAKES, HYDRAULIC). The contact stated that while reversing, the brake pedal was depressed with an abnormal hissing sound coming from the brake pedal. The contact stated that the sound was audible since the vehicle was purchased in 2019. The local dealer was contacted. The manufacturer was made aware of the issue. The contact received a vehicle compliance letter from the manufacturer, which stated that a mobile mechanic could be sent to the residence to inspect the vehicle, and the dealer would offer tow service. However, when the dealer was contacted, the dealer refused to assist the contact with the tow service or a mobile mechanic. The contact stated that the failure persisted. The vehicle remained at the residence and had not been driven due to the failure. The failure mileage was approximately 22,000.

The contact owns a 2011 Mercedes-Benz GL450. The contact stated that while driving at various speeds, the message for brake and traction control failure was intermittently displayed, causing the cruise control to disengage. The vehicle was taken to the dealer and was diagnosed with ha ydraulic control unit failure. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to two undisclosed recalls; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

- The hard brake lines from the going to the rear axle ruptured during light braking. The corroded sections have been removed and are available. - I had no indication of a problem until I went to stop the vehicle. I was able to slow the vehicle down but could not keep it from moving forward with out being in neutral. Had there been another car in front of me or in traffic, I would not of been able to stop. - The problem cannot be reproduced by a dealer, since the corroded and ruptured section of the lines had to be replaced. There has been no inspection of the issue since no accident occurred. - No warning lamps or any indication of a problem until the brake pedal was applied. Pedal was firm then suddenly went to the floor (repeatedly). Only until all the fluid drained from the reservoir did the "brake" light come on.

The contact owns a 2011 Mercedes-Benz GL350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2011 Mercedes-Benz GL450. The contact stated that while driving and attempting to make a right turn, the vehicle failed to stop, which led him to rear-end a truck in front. There were no warning lights illuminated. The contact sustained a fracture in the finger, and forehead injury caused by the impact with the steering wheel that required medical attention. The air bags did not deploy. A police report was filed, and the vehicle was deemed destroyed. The contact related the failure to the received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 140,000. The VIN was invalid.

I [XXX] own. The Mercedes Benz, it was in recall for the Air Bag, I took it to the Dealer at the Coral Gables Dealership of the Mercedes, 300 Almeria Ave, Coral Gables 33134. Phone (305)306-3549. and it was check. I was involved in an Accident on ([XXX]) went into a canal. 50 feet down, the Air Bag did not OPEN, the Brake did not brake properly the truck slip through the grass, and we end it in the Canal. I did not was advise the brake were in recall found out later on after the accident the GEIGO the insurance Company advise, but it was too late. I We were Born that Day my husband and me. I have picture of the accident; The check engine was on and off sometime like a year before or maybe more can't recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Mercedes-Benz GL450. The contact stated that while reversing, the message "Release Parking Brake" was displayed. The contact stated that she engaged the parking brake release button. The contact was able to continue driving. The contact stated that the failure had been recurring while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 284,000.

Check Engine Light came on and took it to the mechanic who identified low compression on cylinder #3. The injector was replaced which did not fix the issue since the vehicle lags when first accelerating. We were also informed of a service bulletin that included the issue with our vehicle and to take the car to the dealer. The vehicle was taken to the dealer who did not check the cylinder low compression/leakage issue because the check engine light wasn't on, which it would not be since it was recently serviced, and the number of miles required had not been driven for the check engine light to come back on. Even though the service bulletin is for the same make, model and years because our VIN was not included that there is no warranty on this vehicle. I now have a vehicle with an engine issue that should be included in the recall based on being the same make, model, year and mechanical issue.