Mercedes-Benz
Eqb

On [XXX] at [XXX], while I was slowly moving my car into a parking spot, the vehicle suddenly stopped for a brief moment and then, within a second, unexpectedly accelerated forward without any input from me. The car jumped onto the pathway and collided with the glass door of the property located at [XXX] ". I attempted to control the car using the brakes immediately, but the vehicle was not responding and remained out of control. There were no alert sounds or warnings before or during the incident. The vehicle finally stopped only after hitting the glass door. I strongly believe this was caused by a software or system bug, as the sudden acceleration occurred without my intervention. Please investigate this issue thoroughly, as it raises serious safety concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

April 3, 2025. approx 2:30pm Glass panoramic sunroof spontaneously exploded going down hwy 431in Huntsville Al. approx speed was 50-55mph. Vehicle had been parked in the parking deck at work since 6am. Exterior Temp was approximately 84 Degrees F. Sunroof was closed. Sounded like a gunshot and the glass was sucked out. Interior sunshield was closed and prevented glass from entering vehicle.

For two months my EQB has been signaling high voltage when I charge it also now I’m having a problem connecting the plug to charge my car it shows red light has faulty it’s at the shop for a week now and I haven’t gotten updates about my car the cameras as well are turning black not working.