Lincoln
Navigator

Navigator transmission goes into neutral when accelerating at speeds of 50+. Trans completely overhauled. Still does it. Almost had 2 accidents when changing lanes on the freeway, trying to accelerate and instead slowing down with cars behind fast approaching . When trying to pass on a 2-lane hwy, this would be deadly.

The contact owns a 2021 Lincoln Navigator. The contact stated that while the vehicle was parked, several attempts were needed to start the vehicle. The contact also stated that while driving at an undisclosed speed, the vehicle was shaking abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline). The vehicle was taken to the dealer, where it was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was not available.

I am the owner of a 2021 Lincoln Navigator black label, currently subject to Safety Recall 25S75 concerning the low-pressure fuel pump that can cause engine stalling and increased crash risk. Ford’s recall filing and public reports make clear the hazard and that a remedy is still being developed. My vehicle has repeatedly exhibited hesitation and loss of acceleration consistent with the recall since I purchased the car in 2021. While driving on the highway with my 10 year old daughter and her friend home from soccer on 495 last Monday 9/29, I tried to pass a car by switching to the left lane and stepped on the accelerator.  The car hesitated, and felt like it was going to cease altogether for a moment, however the accelerator did finally « catch » and I was able to pass the car.  I have had this same sensation while pressing my foot on the accelerator though at low speeds on backroads.  After the incident last Monday I had the car towed to the Lincoln dealer so they could assess the car.  I have been told that the oil was very low. The oil light or check engine light was never on, and it has gone on previously when I’ve been due for an oil change. I’ve been told that the tires also need to be rotated. The dealer who serviced the car said that the car is driving great now and is safe to drive and can be delivered to me or I can pick up. I called Lincoln corporate Friday 10/3/25 and a case was opened and called back on Monday and spoke with a representative who said that there was nothing she could do if the dealer is saying that the car is safe to drive.  I don’t feel safe driving the car with this open safety defect unrepaired. A loaner to use while the process for repurchase of the car would be appreciated, but is being denied while they continue the process of good faith eval /consideration of repurchase of the car.

Car stalls often. Was not able to go through intersection. Held up traffic. Another incident was I was almost rear ended when car lost power. This is dangerous and not just an inconvenience.

They recalled other models for back up camera navigation issues. My vehicle was having same issue and I paid for repair and update on this issue and mine isn’t part of this recall but should be

Car purchased in Feb 2022. November 9, 2023 after a couple of previous complaints about the car riding rough, this time , after telling them the car jumps and throws into the next lane, it was diagnosed as having passenger rear leaking strut, front pinion seal leak, front driveshaft c/v joint torn and leaking grease. These were repaired under warranty. Dec 2024: had noise and had vibration felt through floorboard - diagnosed with problem in front differential and found carrier bearing failure and damage to case from bearing failure/spun. The axle housing assembly was replaced. April 2025: transmission shifting hard and clunk noise as well as riding rough again. These transmission assembly will be repaired for known problems on original 10 speeds but they don’t fix until customer complains, the rear differential pinion seal is leaking and the front struts are leaking. Something is very wrong with the suspension, drive train and transmission in this vehicle.

LINCOLN HAS NOT PROVIDED THE OWNERS MANUAL ADDENDUM AS DESCRIBED IN THIS RECALL.

[XXX] Wednesday we were traveling from Charlotte NC headed westbound on [XXX], a 6 or 8 lane highway, speed limit 70+ mph, when our 2021 Lincoln Navigator suddenly lurched and the engine completely failed. There weren't any warnings by the vehicle prior to the incident. There were two of us in the vehicle at the time, and we suddenly found ourselves in a situation of extreme risk. It was 4 - 5 pm during rush hour traffic. The driver was able to maintain composure and our tires continued rotating long enough to coast and cross over 3 fast moving lanes to get us slightly off the side of the highway. It was a very frightening and unsafe situation, not only during but after the engine failure, as we were on a very busy, noisy highway not knowing where we were or what to do. We live in Ohio and our plans were scheduled only for 8/25/24 (leave Ohio)-8/29/24 (return to Ohio). Our Lincoln was towed the night of the engine failure to Classic Ford Lincoln in Shelby NC, and it's been there for 7 days. The tow driver could not start the engine. He had difficulty (20 minutes trying) getting it into neutral so he could put it on the flatbed. The total engine failure problem isn't yet diagnosed. Classic is the only one to examine it. We had to extend our NC hotel stay for two days waiting for the vehicle to be repaired. On 8/31 we couldn't wait any longer and had to rent a vehicle from Enterprise to return home; leaving our Navigator in NC. Lincoln Roadside Assistance has been very difficult and inattentive to our dire circumstances. We're now faced with a situation of not having our vehicle, not having a diagnosis, and concerns about whether the vehicle will be dependable when/if it's returned to us. We have to travel often and fear Lincoln could leave us in bad circumstances again even if they can find the current problem and repair it. It seems to be something extraordinary or uncommon or a diagnosis would have happened by now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)