Lincoln
Mkt

I am submitting this complaint regarding a recurring safety issue with the rear-view camera system in my 2014 Lincoln MKT. The camera intermittently fails to display a proper image when the vehicle is placed in reverse. Specifically, the screen either remains blank, displays a distorted image, or inverts the image entirely. These malfunctions significantly impair rear visibility and pose a safety hazard, particularly in environments with limited space or pedestrian traffic. I have narrowly avoided several incidents with other vehicles or pedestrians, due to this camera malfunction. I am aware that Ford Motor Company has issued a recall for similar rear-view camera defects affecting various models from the 2015 to 2019 production years. However, my vehicle—despite exhibiting identical symptoms—is not currently included in that recall. Given the nature of the defect and its potential to compromise driver and pedestrian safety, I respectfully request that the National Highway Traffic Safety Administration investigate this issue and consider expanding the scope of the existing recall to include the 2014 Lincoln MKT. I had an independent service center check the camera. The ASE-certified technician explained the issue appears to be a software problem that can only be handled by a Lincoln dealer. When I contacted a dealership, they said they were not aware of any fixes for the problem. When the camera malfunctions, a message pops up on my information screen in the vehicle that tells me "Camera is unavailable" and to "Contact the dealer." There were no other warning messages or lamps of any kind. I am prepared to provide photographic or video evidence of the malfunction upon request and am willing to cooperate with any further inquiries or inspections deemed necessary. Thank you for your consideration of this matter.

Turn car on and the steering wheel was impossible to turn. Received fault message saying error with steering system. Turn car off and back on and it worked this happened several times. Then it happened again and cannot the power steering to engage. Checked recalls none on my vehicle but same issue as other vehicles. Mechanic looked at vehicle and noted issue reset sensors which did not remedy issue. Still inspecting

There is a recall for this on different VIN for this year and car, but not this VIN. The electric power steering locks up unable to move when you hit a bump or try to turn into somewhere or just changing lanes. This has led to almost constant accidents happening. This has been inspected by an independent service center and confirmed this is related to the recall.

Shortly after leaving my home, I pulled onto the local road that takes me to the freeway. At this time I had noticed a pattern on the front panel of my panoramic sunroof which I had initially believed to be ice, as that is not uncommon for the environment I am in. Momentarily after this, I had merged onto the freeway where a cracking sound became prevalent. It was then when I realized there was no ice on my sunroof, it was the glass beginning to shatter. I immediately pulled over, as safety became a very imminent concern. After analyzing the front panel of the panoramic sunroof, I had attempted to take the vehicle off the freeway for further action as there was no major pieces of glass missing at the moment. After pulling off, the glass had suddenly completely broken, causing a very loud sound and a rush of air. It is important to note that there was zero impact made to the glass previous to the incident. This is a known issue from the Ford/Lincoln manufacturer in regards to their panoramic sunroofs that I happened to become a victim of.

Car suddenly stalled/turned off. Moving at low, parking lot, speed. Fuel Pump warning code found after the car was towed to repair facility. Closely matches the description of NHTSA campaign number 16V621000. <--Info provided by my mechanic. This VIN, however was not included in the recall.

Backup camera has failed. This is a very important safety item to avoid injuring children playing behind the vehicle.

The contact owns a 2014 Lincoln MKT. The contact stated while reversing at 5 MPH, the rear camera was inoperable and the message "Camera Unavailable" was displayed. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

The seat belts stopped retracting so we sprayed some wd40 in there to make sure everything can move but the seatbelts safety stop keeps engaging when you're trying to pull out the seatbelt. After a few times of getting the seatbelts out to use them they get stuck. They are not functioning at all how they should.