Lincoln
Mkc

The 2019 Lincoln MKC model made prior to April 2019 is part of a variety of Ford/Lincoln manufactured models that are known to have a coolant intrusion issue. This causes various issues within the engine system such as head gasket failure, cracked cylinders, and cracked engine block causing the coolant to leak and potential for fire risk. Although check engine light warning will be present, the code is presented as a misfire and the suggested fix is to replace spark plugs and coils. This will be completed, and seem to resolve this issue however, it is temporary and problems continue to persist. The car will loose power while driving and be unable to accelerate or continue to keep consistent speed such as when driving on freeway. Despite having a TSB 22-2133, customers are not made publicly aware of this issue and if they do not fit within warranty timeframe the dealer will not complete recommended service of the issue. Therefore, the customer is not at fault for the unsafe, known manufacturing issue and therefore Ford/Lincoln should make the effort in correcting this prior to serious customer injury/death.

The contact owns a 2019 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was a misfire in cylinders #2 and #3. The contact was informed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was not repaired. After investigating the failure, the contact related the failure to the Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 58,555.

Total Engine Failure due to coolant leak into the 2.3L Ford motor. This is a KNOWN issue with the Ford motors and it is not covered. This eventual coolant leak makes the owner have to buy and replace the engine with one that has similar issues and costs $8300+. This is unacceptable and Ford needs to cover and address. Never had an engine do this to me before and it’s horrible. Please hold Ford accountable. Navy AD and with the shit down, this will be an expense I can not cover with 3 children, one in college. Was planning on keeping this car till the filter falls off… not anymore I guess.

There’s a cracked block/head gasket causing coolant to leak into the cylinders and now my engine needs to be replaced.

The contact owns a 2019 Lincoln MKC. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 51,000.

The engine light came on. It was inspected and there is a coolant intrusion. Apparently, this was a known issue for this engine. There is an existing Technical Service Bulletin (TSB) 22-2229 and a Ford Customer Satisfaction Program (CSP) 21N12 related to this issue The program indicates up to 7 years or 84k miles, which I believe this falls under (my mileage is 42k) providing a one-time repair program providing a no-cost short block replacement. Ford is not cooperating.

My car has been in and out of the shop since I purchased it, while still under the company’s warranty. I have went months without my vehicle at times. I feel these issues were directly related to a known engine failure/faulty engine by the manufacturer. My car was in a shop for nearly two months due to a rough idle without any diagnosis because it wasn’t producing a code. I brought the vehicle back in around a month later due to the same rough idle and was told the vehicle needed a new purge valve. Currently, my vehicle is at a Ford dealership waiting for a new engine to be installed. My vehicle was misfiring at start up, but my check engine light never illuminated. My coolant reservoir was completely empty. I found out that coolant was leaking into the engine compartment. I have been without my vehicle for a month now. At minimum Ford/Lincoln should be reimbursing the cost of my replacement engine since this is a known issue. Overall, I feel this should fall under a recall. I have a two year old daughter and driving this vehicle was a safety risk. Had I known about these issues I would not have purchased the vehicle. Ford/Lincoln failed to disclose that these vehicles have a defect that causes coolant to leak into the engine’s cylinders, which can cause corrosion, oil dilution and contamination, and engine failure. Ford/Lincoln failed to disclose these defects create a safety risk, because the lack of coolant created by the leaks causes overheating and can result in the cylinder head cracking, total engine failure, and/or engine fires.

The vehicle has now been at the dealership for almost two weeks. I drove the car in under its own power and was shocked to learn that it needs a new engine (long block) due to a known issue described in a Technical Service Bulletin (TSB) 19-2346 After doing my own research, I discovered that this is a widespread problem with the Ford 2.0L engine, and the dealership confirmed this by stating they’ve replaced hundreds due to this defect. I then contacted Ford directly, but was told by customer service that the vehicle is out of warranty, and nothing could be done. The Ford case number is [XXX]. Let me be clear: this is not normal wear and tear. A major engine failure at only 63,000 miles is completely unacceptable — especially in a Certified Pre-Owned (CPO) vehicle, which I was sold as reliable transportation. I now realize that Ford and its dealers have been knowingly selling vehicles with a manufacturing defect, without taking responsibility when those vehicles inevitably fail. This is a documented defect in the engine block, as acknowledged by Ford in the TSB. Yet there is no recall. Why? This issue poses a serious safety risk, not to mention a massive financial burden for consumers who trusted Ford’s certification and quality standards. It is deeply concerning that Ford has chosen to avoid accountability, leaving owners like myself to pay for expensive repairs stemming from your own design flaw. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)