Kia
Sportage

The contact owns a 2014 Kia Sportage. The contact stated that while driving 75 MPH, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. In addition, the vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway. The vehicle was taken to Auto Zone, where it was diagnosed with a knock sensor failure. The vehicle was taken to an independent mechanic who replaced the knock sensor however, the failure persisted. The contact stated that on a separate occasion, while driving 70 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The vehicle hesitated and failed to exceed 40 MPH. The contact exited the freeway with the check engine warning light intermittently illuminated. The vehicle was taken back to the independent mechanic, who diagnosed that the knock sensor had failed. The independent mechanic advised the contact to stop driving the vehicle. The vehicle was not repaired. Most recently, an abnormal sound was coming from the engine. The manufacturer was not notified of the failure. The failure mileage was 99,000.

My truck consumes excessive engine oil.

My 2014 Kia Sportage experienced sudden and complete engine failure while I was driving on the highway at 75 mph. The engine locked up instantly, with no warning lights or alerts of any kind. The only prior issue was that the vehicle constantly burned oil and needed to be topped off frequently, but there was never any indication that the engine was about to fail. This sudden failure left me stranded in a dangerous situation. Thankfully, I was able to maneuver safely, but I am terrified of what could have happened to my daughter and grandson who were in the car or others on the road. Afterward, I learned that this defect was part of a recall. However, I was never notified in time. Kia Customer Service told me a notice had been sent in 2018, but my own research shows the recall was not actually issued until 2022. Because of this, I was denied the chance to have the recall repair performed before the failure. Now, Kia has refused goodwill assistance, leaving me with an $8,000+ repair bill. I am a single mother, a teacher, and caregiver to my daughter and grandson. This Sportage is the vehicle my daughter depends on to get my grandson to and from school safely. Safety Concern: This defect poses a severe safety risk. An engine seizing at highway speeds without warning could easily cause crashes, injuries, or deaths. I am deeply concerned that if Kia failed to notify me properly, other Kia owners may also be driving unsafe vehicles without realizing it. Requested Action: I respectfully request that NHTSA investigate Kia’s recall notification practices and ensure Kia is held accountable for leaving customers unprotected against such a serious safety hazard.

The contact owns a 2014 Kia Sportage. The contact stated while driving at an undisclosed speed, there was an abnormal rattling sound coming from the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine. The contact was informed that the engine needed be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine); however, the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 103,000.

I own a 2014 Kia Sportage (VIN: [XXX] ) that qualifies under Recall SC147 for engine seizure. The vehicle’s engine has seized randomly with no check engine lights. Was running and driving perfectly and shut off. However, Kia and the local dealership are refusing to repair the vehicle under the recall because the vehicle is not currently registered. This is a clear violation of NHTSA recall requirements, which mandate free recall repairs regardless of ownership or registration. I am requesting NHTSA review and enforcement. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving on an interstate, our vehicle experienced complete engine failure. It was towed to auto garage and examined. We were advised the timing chain had stretched and there were metal shavings in the oil (only roughly 100,000 miles on vehicle). Auto garage advised this was a known issue that was associated with high engine oil consumption and that there was an engine recall. They advised we should contact a Kia dealer for repair. Contacted Kia dealer and was advised the vin for our Kia was not included in the recall, however our Kia also has the Theta 2 engine, which was the subject of the recall of other models and/or years and we are experiencing the same issues. I contacted Kia Corporate and was advised that because the vin of our vehicle was not included in the recall, they would not assist in any way. When this incident occurred, we were 200 miles from home driving on a 4 lane highway and navigating an interchange. Thankfully, we were able to navigate traffic and get to the side of the road, however we felt extremely vulnerable and unsafe, and it left us with no means to return home. Generally, my [XXX] daughter drives this vehicle and had she been driving at the time of this incident, I fear she would not have known what to do to get to safety and could have resulted in a tragedy. I believe this to be a significant safety issue that is the same or at least very closely related to the recalls already in place. We purchased this vehicle in good faith, believing the manufacturer was providing a vehicle that was safe and reliable, however that turned out not to be the case and Kia is not willing to hear our concerns or help with a solution. Please contact me if any additional information is needed and I welcome your feedback. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The rear hatch door no longer opens. This could pose a safety risk in an emergency situation. Upon research it appears to be very common issue among Kias from this year.

The contact owns a 2014 Kia Sportage. The contact stated while driving 35 MPH, the service engine warning light illuminated, and the vehicle went in LIMP Mode. The contact stated that the engine started to overheat. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the turbo charger, radiator, and the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.