Kia
Cadenza

Multiple oil, engine/knocking issues. Drove the car unaware of loss of oil ( disguised as water from days rain) no oil light or engine light appeared. When I took to dealer the leak was fixed.Multiple times of loss of oil and only once did it show on dash.I kept taking to dealership for loud knocking and was told it wasn’t reproduced. But fixed a gasket/manifold more than once. overheating of engine when I was driving out driveway. I turned around parked and had it towed to dealership. Stated faulty sensor then was called back & told i needed to pay for the fan wires that kept the engine cool because they had melted in the process.i have had issues with right brake fluid and boot as well. Changed brakes.most of the time It has been loss of oil or engine knocking then needed to rebuild the engine which I had to pay $4000. Im sad and upset that most of the time I have had my car it has been in the shop or having to be parked for a length of time.( avg. 3-20 days) was called back to say it was another issue.Took to another dealer who repaired . had to take in for repeat engine issues and knocking sounds the wasn’t “reproduced” it was clearly heard when manager drove it but service provider said no. So frustrated that I have spend a lot of money for engine issues and haven’t had a chance to enjoy the vehicle, frustrated it is performed less than what I expected.have never taken my car to any other but dealership and kept up with maintenance. the rest was slow to accelerate(even after just picking up from dealership) a lot of knocking .Engine was “rebuilt” and It’s still in the shop today. Driving without oil loss notification.Now radiator hose is swollen/soft at top unsure if oil or water. And I need to pay for hose $400 now another $1000? braking feels unusual after they replaced. I notified KIA customer support/emailed all receipts and return call was told no recalls about a year ago and she would call dealership. Car was at dealership for a while at that time.

I am submitting a complaint regarding my 2017 Kia Cadenza related to an ongoing airbag system failure and Kia’s refusal to cover the repair under their existing airbag warranty extension. My VIN is included in Kia’s WTY027 warranty extension, which extends coverage for repairs related to the Airbag Warning Light illumination from 5 years/60,000 miles to 15 years/unlimited miles. Despite this, Kia Affairs has denied coverage because the diagnostic trouble codes (DTCs) pulled by the dealership do not “exactly match” the codes listed in the extension, even though the warning light is on and the issue affects the Supplemental Restraint System (SRS). Kia Affairs acknowledged the problem and escalated the case to their District Parts & Service Manager (DPSM) for possible goodwill coverage. However, goodwill is discretionary and not guaranteed, leaving me potentially responsible for expensive labor costs on a federally required safety system. My Concerns: The airbag light remains illuminated, which means the airbags may not deploy in a crash — a critical safety hazard. Kia’s decision to exclude legitimate SRS failures because the DTCs do not exactly match their list undermines the purpose of the warranty extension. Owners whose VINs are included in the extension are still being denied coverage based on technicalities, despite facing the same safety risk. Requested Action: I request that NHTSA investigate whether Kia’s narrow, code-based coverage criteria is improperly excluding safety-related airbag failures that should be repaired under the warranty extension. This appears to leave consumers unprotected from a defect in a federally regulated safety system. I can provide: The dealership’s diagnostic codes and repair order. Correspondence from Kia Affairs regarding the denial. Warranty extension documentation showing my VIN is included. Thank you for your time and attention to this matter

While driving 80 mph on Interstate 25 in Wyoming, my wife, great granddaughter (in a car seat), and I (driver) suddenly heard a LOUD bang, followed by wind noise coming from the top of the car. I opened the moonroof and found that the sunroof had exploded and shattered. We were on the northbound lanes with no traffic, other than 1 pickup truck in front of us by approximately 200 yards.There was no evidence of debris hitting it. Temperature was in the low 80’s at approximately 5:30 pm. I have no explanation for the sunroof exploding. Being that the incident happened on Friday evening, I have yet to take the vehicle into a dealer or glass shop

A little history, my Cadenza was placed at KIA of Bradley [XXX] 2024, I complained of oil burning, the oil sending unit light staying on and the engine dying. The Kia rep found “THE OIL PRESSURE SENDER INTERNALLY FAULTED, LEAKING OIL INTERNALLY – OIL LEAKING DOWN TO PIGTAIL HARNESS”. The Oil pressure switch and wiring harness lead were replaced. Here lies the problem. During my visit in Feb, I told Kia about the burning oil smell, I provided a video of the smoke coming from the engine and the oil light staying on. I was relying on Kia’s expertise because it’s their product. The complaints I had were about the same issues the KIA Sorento 3.3 L had, considering my Cadenaza has a 3.3 GDI engine also. The Sorento’s engine was recalled. Move forward to [XXX], 2024, I brought my Cadenaza to Kia of Bradley to have my windshield fluid motor checked because only the passenger’s side was spraying fluid, after Kia telling me the car would probably be held for a couple of days I decided to come back later. Here lies the problem, during the visit a Vehicle inspection was supposedly done on my car. Mind you, I have always had oil checks done and regular maintenance done (I have receipts to prove it). [XXX], stated the things that need to be done I had done by another dealer and there was no mention of oil being low for the car nor problem with the Oil sensor unit that was replaced in Feb 2024. Mind you, I never had any low oil engine light come oil or any OIL LEAKS OR COOLANT LEAKS ON THE FLOOR OF MY GARAGE. I figured my OIL AND COOLENT LEVEL WERE FINE, I never gotten any warning lights from the newly replaced Oil sender unit. I took my KIA Cadenza to Firestone in Mokena, IL to service my windshield motor on [XXX]. Firestone performed a basic check of my car that Kia of Bradley performed [XXX], 2024. Firestone found there was no oil in the engine because the engine burned it all and my coolant was burned inside of my engine also. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Actuator in Drivers door has failed. Unable to Lock or Unlock car door.

Problem unknown, i was driving to my friends house with 2 kids, about 2 mins from the house the steering wheel light started flashing on my dashboard, nothing major happening, so slowed down got to the house. When at the house realized a light come from the engine bay. A fire started out of no where. I used a fire extinguisher to put out, even moved some plastic from wheel well to completely put out. Tow truck driver (non mechanic) told kia that the plastic caused the fire. Was told no warranty or recall for kia to do anything for it, i have to pay out of picket for it.

Strong fuel odor after filling up fuel coming from the driver side, and can still be smelled inside the vehicle.

I purchased my 2017 Cadenza, Sept 2022. I've always had problems with the engine. Coolant loss, smoke from the engine after drving , loss of power and oil loss. This past August 2023 I had to replace my AC valve for 3800. My engine has gotten worse. smoke constantly comes from the engine and now my oil sensor light is coming on. I've always done maintenance on the car. Oil changes and the required milage maintenance. I've notice other owners of the 2017 cadenza have had the same problems. I'm the next step will be my engine sizing. I notice several 3.3 engines and 2017 models have been included in the recall. My 3.3 engine is doing the exact things of the other recall cars. I hope my car is included in the recall thank you.