Jeep
Gladiator

The contact owns a 2024 Jeep Gladiator. The contact stated that while attempting to shift the vehicle into first gear, the vehicle unexpectedly accelerated up to approximately 25 MPH without the accelerator pedal being depressed. There was no warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 11,000.

Occasionally, the head unit of my vehicle becomes inoperable. I am unable to change radio stations, view climate control information, and the back-up camera is inoperable (which is a safety concern) while the head unit is in this state. When completely shutting down the ignition of the vehicle and allowing it to sit for roughly 30 minutes the head unit will operate as intended and all functionality is restored. This issue has occurred about 4 times on my Jeep Gladiator.

I parked at a business and went inside and within 5-10 minutes of being in the business my Gladiator caught fire on the front passenger side under the hood. I was ghosted by Jeep Wave and my only course of action was to go through State Farm. Jeep and State Farm both had fire investigators on the same day look at the gladiator and I have never heard what caused the fire.

The unconnect infotainment system issues a warning that pops up on the screen, making the maps and all other applications inaccessible including the safety sos system. This is a safety issue because the warning repeatedly shows up on the screen and you have to look away from the road to clear the error. If you don’t clear the error then you are not able to access all of the cars controls on the infotainment system. I took this to the dealer to have them fix it. 3 miles later, the warning message popped up again. It is now in the dealership for the 2nd time. There is an issue with the antenna. I did read that the 2024 model is a new antenna, so it appears to me that this may need a mass recall as this is extremely unsafe. This has been an issue since 3,000 miles and I currently have 13,000 and it continues to be a recurring problem.

Date of Incident: [XXX] Time: [XXX] Location: Mount Pleasant, South Carolina Vehicle: 2024 Jeep Gladiator Rubicon X Mileage at Time of Incident: Approximately 11,000 miles System Involved: Adaptive Cruise Control / Braking System Speed at Time of Incident: 45 MPH in a 45 MPH zone Road & Weather Conditions: Dry, clear weather, good road conditions Description of Incident: While driving at approximately 45 MPH with the adaptive cruise control engaged, the traffic light ahead turned yellow. As I have done many times before in similar conditions, I applied the brakes firmly to slow and stop for the light. However, the vehicle did not slow down as normally expected. As the light turned red and cross traffic began entering the intersection, I pressed the brakes as hard as possible. The vehicle began to slow, and the tires felt like they were “hopping,” but the vehicle never came to a complete stop. Because I was now in the middle of the intersection with a red light and vehicles entering from other directions, I released the brake to avoid a collision. At that point, the vehicle lurched forward, and I realized the cruise control system was still engaged and was actively propelling the vehicle forward. A short time later, the cruise control system finally disengaged on its own. This malfunction nearly caused a serious accident. Under normal operation, pressing the brake pedal firmly at any speed should immediately disengage adaptive cruise control, but this did not occur. Dealer Response: Immediately after the incident, the vehicle was taken to the Mount Pleasant Jeep dealership, SC. The dealership’s technician connected a diagnostic code reader and stated there were no fault codes. They also checked for Technical Service Bulletins (TSBs) and stated none existed for this issue. The technician told me there was nothing further they could do. The dealership did not perform a road test, did not escalate the issue to the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving, vehicle completely shuts off. No electrical, No brakes, No steering. Almost ran off curvy road. Vehicle stays in drive with no electronics. Major safety issue. Have appointment with dealer next week. However this could have been serious. After sitting I was able to push the start button and it finally came back on. Then 100 feet down the road it stalled and blacked out again. This time I disconnected the battery, reconnected it and got it one mile to my home. Something is seriously dangerous. I tried to drive it today and it occurred a third time. Dealer wants me to drive it in but not sure how to handle this.

The vehicle is still new and has not been taken offroad other than a few boring unpaved roads. It has never hit any significant pothole. The tires still have the original OEM tire pressure, I have never removed or added air to them. At the time of the incident the tire pressure was 39psi and the temperature outside was about 80F. I was driving on the highway at about 75mph with cruise control. I started feeling a strange slight lateral instability then we heard a strong noise and we thought we had a helicopter on top of us or maybe that something else was loose in the car. As I was stopping in the shoulder it became clear that it was a tire problem as we saw pieces of tire flying off. Thankfully we were able to stop safely. Then it became clear what happened: the tire external sidewall just exploded with absolutely no reason. There was no pothole, no sudden braking or cornering. It just decided to explode. The car behaved very well given the gravity of the situation, but I lost trust in the Bridgestone Dueler H/T 245/75R17 tires that came with it. I'm no tire expert, but the broken tire sidewall construction seems very flimsy to me. This tire has no steel on the sidewall and it looks like the polyester threads is not appropriate and may even be missing in some areas. I took a large number of photos to what is left of the tire.

The contact owns a 2024 Jeep Gladiator. The contact stated while driving approximately 40 MPH, the steering wheel became firm, and the check engine and battery warning lights illuminated. The contact stated that simultaneously, the temperature gauge rose to HOT(H) and remained on HOT(H). The vehicle was turned off and was towed to the dealer and the contact was informed that the alternator had failed causing the power steering and the battery failures. The contact was informed that the alternator needed to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure. The failure mileage was approximately 20,000.