Jeep
Commander

The contact owns a 2008 Jeep Commander. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the clockspring assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V290000 (Air Bags), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 140,000.

Codes U1403 and U1411. Driving down highway all gages stopped working, air conditioning stopped working, abs light going off, locks won’t operate, windows won’t open or close, rear door remained locked couldn’t get my child out of the car due to the rear door remaining locked. Technician unable to locate source of the problem. Jeep dealer has 1 month wait. Put my family at risk as it was 110 degree day. When it all occurred could smell electrical burning smell.

2008 Jeep Commander, 4.7L, QDII system. Vehicle experiences a sudden an unexpected loss of power and braking action while driving at speed. After loss of power, ABS, Stability Control, Brake, Check engine light, dash board warning lights illuminate and flash. Park assist and service 4wd error messages flash intermittently. Vehicle begins to buck and surge, accelerator becomes unresponsive. Has occurred at highway speed of 70mph, 50mph, 35mph. Loss of control of vehicle is sudden an unexpected with no advance warning. Vehicle has been to my local jeep dealer 4 times for repair (in under 1000 miles) multiple components replaced with no correction to issue.

Electrical System is failing. Began with the Electrical sunroof will not open/OR slide all the way open, the sunroof Electrical problem has been this way since I purchased it in 04/2019. Next the touchscreen panel for the radio AM/FM, will shit off while driving down the road randomly and sporadically. CD Player quit working indefinitely, i cant even get my CD out of the CD player. Will not play any CD or radio if cd player is attempted to be activated. Airbag warning light is showing on dash 24/7, however, vehicle has never been wreaked. No airbag been deployed. Vehicle has NEVER been in a wreak. caused injury due to rough and rugged suspension and while driving the vehicle throws passengers and driver. Has been Serviced & checked. has failed to start 23 times in a row. checked alternator, starter, ect. 7-10 minutes of attempting to start without luck. professional mech. claimed its the electrical system; pro mechanic fixed problem. Problem persists with Electrical system has caused the gears to slip while cruise control is actively in use and if going up a hill rpm's will sky rocket from 1 to 6 in a heartbeat. JEEP COMMANDER is a v6 but drives as a 4 cylinder. Driving on Highway is dangerous when Electrical system breaks down without warning. This has scared my fiance and I several times for fear of our lives. Suspension and shocks do not work well, as the slightest bump is rough and rugged throwing passengers & driver around. All these defects never occurred until 2021. Electrical system is the most important component of the vehicles makeup it makes everything run smoothly and every single day i have electrical system problems that effects my safety and anyone in my 08 jeep commander. This is a manufacturer problem, i know this because a professional mechanic informed me of this and asked me to request a recall on my vehicle. Please help to correct these issues for the safety of all those on the road. Thank you for your time and consideration. God Bless

The contact owns a 2008 Jeep Commander. The contact stated that after starting the vehicle the ABS, Traction Control, Check Engine, and ESP BAS warning lights were illuminated. Additionally, on some occasions while driving approximately 65 MPH, there was an abnormal sound coming from underneath the driver's seat, causing the seat to vibrate. The contact stated that she also observed oil under the oil filter when she inspected the vehicle. The vehicle was restarted but the warning lights remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 160,948.

The Electrical System has failed. The center sound system shuts off and reboots on its own every hour or 2 causing electronic failure and has proven to get worse over time. Following that the Jeep will randomly not start, mechanics have told me that it must be the Electrical System because it is not starter, alternator or the battery. Failure to start engine has occurred over 20 times...effecting my ability to drive to work a few times. Power Train has failure has caused electronic control, software, shift lever/gear control and indicator devices, torque, drive axles, hubs, shafts, CV joints, housings and related safety systems to fail/stop working while in drive; example the Jeep was driving 50 miles an hour and transmission gears shut down and i tried shifting into neutral attempt to start transmission/engine failure. All transmission gears shut off. Then after 5 minutes came back on and started working again while driving down a country highway , luckily no other vehicles passed during this incident. This scared me and the passenger in fear of wreaking from lack of control of the vehicle. This has happened 2 times. Having severe problems with gear shifting or transmission failure. Has presented a safety hazard. The speed control fluctuates when driving up a hill or vehicle stalling while driving at 50 mph and must let off the accelerater in order to get vehicle back into correct gear. Vehicle has been inspected by mechanic by using diagnostic tests and each time they cannot find anything wrong with the transmission or engine...only Electrical System which makes sense because the Jeep is a smart car and professionals have informed me to take the jeep to the manufacturer inorder to fix the Electrical Systems malfunctions. there were no messages/warnings prior to each failure which began in the spring of 2021. Except the radio/center electronic consol which failure of the screen, DVD/Video, & radio transmissions that shut down and reboot every 2 hours started 2019.

Electrical System is failing. Began with the Electrical sunroof will not open/OR slide all the way open, the sunroof Electrical problem has been this way since 10 years before i purchased it in 2019. Next the panel for the radio and screen panel for AM/FM, Then the CD Player quit working all together. Will not play any CD. Airbag warning light is showing on dash,however, vehicle has never been wreaked. No airbag been deployed. Starting the vehicle, within the past 6 months 2008 commander has failed to start over 20 times after continuously checking alternator, starter, ect. Informed it is the Electrical System failing; By professional. Vehicles Electrical system has caused the gears to slip and it is a v6 but drives as a 4 cylinder. Driving on Highway is dangerous when Electrical system breaks down without warning. Suspension and shocks seem to not work well, as the slightest bump is rough and rugged throwing passengers around. All these defects never occurred from April 2020 until recently about December 2021. Electrical system Repair is thousands of dollars to fix or replace. This is a manufacturer problem. Please help to correct these issues for the safety of all those on the road. Thank you for your time and consideration.

The sunroof on my 2008 Jeep Commander leaks profusely, even in mundane conditions like a rain sprinkle or carwash. Throughout the year, whenever there is a rain downpour, water leaks through the sunroof and side posts to the point that water is sloshing and splashing around as I drive, and splashes up on me when I stop. Through online research, I've learned that Chrysler refuses to address and correct the faulty drainage tubes causing the leaky sunroofs, nor does Chrysler honor warranty claims for these sunroofs despite issuing at least 7 Technical Service Bulletins about its vehicles’ faulty drainage tubes and leaking sunroofs between 1999 and 2010, the class action lawsuit says. I am now having to spend hundreds, if not thousands, to have the sunroof and side post drainage channels repaired. Thousands of other Jeep owners have had this same issue. I implore you to please hold Jeep/Chrysler accountable, and force them to rectify this faulty, defective, and poorly manufactured product that they call a "sunroof", which is actually just an open portal for water to soak us both literally and monetarily. Because of recent hail storms locally, no repair shop is even able to look at my Jeep's sunroof until November. So that means I'll have to continue arriving to work and other destinations soaking wet. Looking forward to your response and action on this matter. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).