Jaguar
I-Pace

I’ve been getting a High Voltage System Fault on my dash. When I search for this online other users mention a fire risk, but when I brought it in to the Jaguar dealership they claimed they couldn’t see the error and sent me back home with the car. The dealership doesn’t seem to be taking this seriously. The error can pop up at any time, sometimes while driving, and sometimes just by pressing the start Aux button without pressing the brake to start the car. The error comes and goes and can go days without showing up but I seem to notice it when the temperature is hot out

The contact owns a 2020 Jaguar I-Pace. The contact stated that the message "Traction Battery Failure - Service Soon" was displayed on the instrument panel and the vehicle failed to continue driving. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that a select quantity of battery cells was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.

on 12.25.24 I was driving when 4 warning alerts suddenly appeared on my dash: Forward Alert Not Available, ASPC not available, Stability control not available, Autonomous Emergency Braking System not available. I was able to pull over to a parking lot to read the alerts. However, when I tried to reverse out of the parking space to return home, there was no power in reverse. Luckily I was able to slightly roll backwards enough to make the turn in the mostly empty parking lot. If it had been busier I would have been unsuccessful. Once home the vehicle would not go into Park. Luckily I was not on a hill or I feel it would have rolled. The parking/emergency brake did not immediately engage. This has NOT been the first problem I've had with this vehicle and some of these systems. The manufacturer replaced the wiring harness about 6-8 weeks ago for nearly identical problems. Before that other components had to be replaced.

Traction battery fault. 2nd occurrence in lifetime of car. Was warned not to park car in the garage due to safety concerns. Replacing batteries 29 and 31 but will take over 2 months for parts to arrive. This issue is under warranty. Older jaguar I pace cars have been recalled due to this issue.

I was stopped at a stoplight, waiting to turn left. The light turned green I slowly engaged the accelerator. All occupants in the car felt the car jolt forward then the fault alarms went off. I was able to continue to drive the car safely and returned home. This is the second time this has happened within the last 30 days. The first time the vehicle bricked on me, it was towed to the Jaguar dealership in Tacoma Washington. There they reset the vehicle defaults disappeared, and it was returned to me. The first time this happened, I was turning into a parking lot and parked in a parking space. At that time the car would not go into park. I turned the vehicle off and turned it back on again. It remained in gear however the vehicle was not moving. It would not let me start it and I was unable to drive it.

High voltage battery is over heating. Constantly getting messages stating "Traction Battery Fault Detected" when charging or when there are days of extreme heats. In addition, when charging, a loud fan like noise is present and car gets really hot. Now my car is stating "Stop Safely Battery Fault detected " right in the middle of me driving and I lost power for about 14 seconds. Power goes in and out. Although my car VIN isn't included in the NHTSA CAMPAIGN ID: 24V183000 and Jaguar's number for this recall is H484. These vehicles were previously recalled under 23V-369. My car is affected by this same issues if not more

Several battery cells have failed and have required replacement on at least 3 occasions in this vehicle. I believe there is a fire risk and that the affected vin range of recall H484 was too narrow. Please consider widening the range of the recall to include the batch used in this vehicle as they are clearly defective as seen by the disproportionately high failure rate.

I noticed a strong mildew smell in car. So I searched around car to see where smell was coming from noticed foggy moisture on windshield along with water drips. So I did some more searching and noticed front and back floor mats were wet. I pulled them up and carpet underneath was also wet. I took car to dealer in May 2024 and basically they stated they couldn’t find where water was coming from. And did I want to report water damage to my insurance company. I said ofcourse not because unknown water shouldn’t be in car. Also, Informed them I researched several websites on this 2020 Ipace and several consumers have had the same problems and issues. Again they refused to fix and told me to come get car. Ok now in July 24. I get into car was able to reverse out of parking area and then couldn’t put car into drive. So now I’m struck in alley for hours until I finally was able to put in neutral and friend pushed into a grass field. Car was towed to same dealer where now they are now stating the electrical was damaged from water. And again asked me do I want to report to my insurance again my answer was no! Due to this not being my fault and again several consumers have had the same problems. I also Informed them I leased car in 2021 and it’s under a warranty with 20,822 miles. So till this day car is in the shop and they are refusing to complete work and my lease will end 08/13/24.