Honda
Cr-V

Steering gear is leaking

The contact owns a 2009 Honda CR-V. The contact stated while driving at approximately 15 MPH, the rear passenger’s side wheel started to feel abnormal on the roadway. No warning light was illuminated. The contact pulled over to the shoulder of the roadway and became aware that the rear passenger’s side wheel was sunken into the mud flap cover of the vehicle. The vehicle was towed to the residence and then to the local dealer the following day. The vehicle was diagnosed as unrepairable under NHTSA Campaign Number: 23V228000 (Structure). The contact was informed of a possible buy-back. The manufacturer was made aware of the failure. The failure mileage was approximately 230,000.

The contact owns a 2009 Honda CR-V. The contact stated the vehicle was repaired under an unknown recall by the previous owner. The vehicle was taken to a local independent mechanic for maintenance where it was noticed that the subframe was rusted past the L-bracket. The vehicle was taken to a local dealer where it was diagnosed that the subframe was rusted past the L-bracket. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

I contacted my local Honda dealer per the recall letter back in Summer of 2023. Dealer stated that rather than do the recall inspection , they would wait until they got a recall repair kit in so I didn’t have to make a possible 2 trips. The dealer stated they would contact me. It’s now April 15, 2024 and still haven’t been contacted yet.

The drivers side locks and unlocks by itself at random times, only way to stop it is to push the button, otherwise it will keep going.

The contact owns a 2009 Honda CR-V. The contact stated that while driving at an undisclosed speed, the vehicle overheated and the engine seized. The vehicle was towed to the dealer, where it was diagnosed that the engine had failed and engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 188,000.

See attached document for complaint

Honda issued a safety recall for rear frame corrosion; we learned of the recall in Apr 2023 & took the car to Vidmar Honda (Pueblo, CO) in Jun2023. They didn't have the equipment to conduct the inspection, said they would order it & notify us when it arrived; I followed up in Aug & Sept and they hadn't ordered the equipment. On Oct 10 I brought the car in to have the TPMS repaired & they informed me there was a safety recall. Later Vidmar informed me the car was too rusty to make the safety repair, but they repaired the TPMS (that is FRAUD). I pointed out that the Honda recall notice said the dealer would offer to repurchase the vehicle if the car could not be repaired, but Vidmar denied that was how the recall worked (Honda MISREPRESENTED the recall process to its customers). WE WERE NOT INFORMED THAT THE CAR WAS UNSAFE TO DRIVE & WE WERE PERMITTED TO TAKE THE CAR, being told that the issue was now with American Honda. I received a voicemail from Honda on Oct 12 telling me of our recall case number; I returned the call 9 times but had no further calls from Honda. On [XXX] the frame failed & the right rear tire nearly separately from the frame; the vehicle was towed to a Honda dealer in Colorado Springs & I informed both Vidmar Honda & American Honda that day of the structural failure. On Jan 12, 2024, Honda called & offered to repurchase the car (the caller was not aware that the vehicle had failed & was off the road); afterwards I received an email from Honda INFORMING US FOR THE FIRST TIME THAT OUR VEHICLE WAS UNSAFE & SHOULD NOT BE DRIVEN - 45 days after the structural failure, 84 days after the repair could not be made, and 7 months after we first tried to have the vehicle repaired. To date Honda has not made an offer in writing to repurchase the car; the GM of Vidmar showed us pictures of the car in Dec from [XXX] & said, "that's not good when you can see light coming from the other side [of the frame] " and "that's real swiss cheese there." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)