Genesis
G90

* Recall Campaign Number : [018G, 019G] I. Statement of Complaint This complaint concerns a failure in a critical safety-related component that was previously addressed under a mandatory manufacturer recall, and the subsequent refusal by the authorized dealership to provide a second no-charge repair for the same repeated failure. II. Chronology of Events * Original Recall Repair: Approximately thirteen (13) months ago, 8/30/2024 the vehicle was taken to Anaheim Hyundai to address a safety recall concerning the oil feed pipe. The prescribed remedy, a replacement of the oil feed pipe, was completed at no cost under the recall campaign. * Second Failure (Current Event): On or about 10/6/2025, while the vehicle’s engine was running, I observed smoke rising from the engine compartment. The vehicle was immediately taken to a local independent mechanic who diagnosed the issue as a burst oil feed pipe—the identical component subject to the prior recall. * Attempted Repair at Anaheim Hyundai (Denial): The vehicle was then towed back to Anaheim Hyundai. The service department acknowledged that the component failure was the same issue addressed in the previous recall. However, the dealership has now refused to perform the repair under the recall process, citing a specific 12-month policy set by Hyundai Motor America regarding the warranty on recall remedies, which has now expired. III. Request for Intervention The failure of the previously installed recall remedy (the oil feed pipe) exposes the vehicle to the original safety risk, including potential engine failure and fire hazards, and the manufacturer’s refusal to re-remedy the defect effectively negates the purpose of the mandatory recall. I request that NHTSA investigate this matter and compel Hyundai Motor America to: * Honor the original safety recall and provide a permanent, effective remedy at no charge to the consumer. * Clarify the consumer's right regarding the warranty on recall remedies, fails after install

The contact owns a 2017 Genesis G90. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The driver immediately pulled over. The vehicle was towed to the local dealer, where it was diagnosed, and it was determined that four crankshaft position sensors and the valve cover gasket needed to be replaced. The vehicle was repaired, but the failure recurred. The contact called the local dealer and was informed that the failure might be related to the timing chain. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Oil pressure sensor (sender) issue: Oil pressure sensor defect (after oil level was checked a few times due to this issue) cause unstable pressure (oil level warning lights comes on and off) depending on how fast I drive. Make me very worried if it’s going to cause engine issues. I hear this is a common issue with this vehicle and it’s located bottom corner of many components and cause a lot of money/time to get it fixed.

The check engine light keeps coming on. We had spark plugs changed and still keeps miss firing. We are unable to switch between drive modes smoothly. We have taken in for service numerous times.

Please see attached summary of this issue which has impacted safety of a large number of Genesis vehicles since 1 January 2023.

Steering wheel sticks when making left or right turn. Have to manually return the steering wheel back to a straight/neutral position. Extremely dangerous! If you don’t manually align the steering wheel quickly you will lose control, go off road, or hit another vehicle on any turn. Issue is consistent and wide spread problem among their vehicles after further investigation into the brand.

See attached document for complaint.

The contact owns a 2017 Genesis G90. The contact stated that while the vehicle was parked and running, the vehicle was idling rough and shaking. The vehicle restarted; however, the shaking failure recurred. The vehicle was not repaired. The contact received notification of NHTSA Campaign Numbers: 24V107000 (Electrical System) and 24V191000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.