Fiat
500e

The contact leased a 2024 Fiat 500E. The contact stated that the windows failed to roll down and the brakes made an abnormal sound while the brake pedal was depressed. The contact stated that the vehicle required the Push to Start button to be pressed three times to start the vehicle. The contact stated that the A/C and heating system were inoperable, and the infotainment system screen occasionally turned black. The contact stated that the failure was intermittent. The vehicle was taken to the dealer to be diagnosed. The dealer did not provide the diagnostic information and informed the contact that the vehicle could not be repaired at the time. The vehicle was then returned to the contact. The contact stated that the failures had worsened, and the vehicle failed to turn off as needed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 3,730.

The rear-view camera on my Fiat 500e frequently freezes while I am backing up. This happens at least 3 times per week. The camera image appears normal at first, but then freezes on a still frame while the car is in reverse. This creates a major safety hazard because the display shows a clear path even when something may be behind the vehicle. I have nearly backed into objects because the frozen image does not reflect real-time surroundings. This issue appears to be recurring and not related to weather or driving conditions. Power cycling the car usually clears it temporarily, but the problem returns. A malfunctioning backup camera significantly reduces rear visibility and increases the risk of a collision. I am reporting this because this seems like a safety-critical defect that should be investigated. Frequency: Several times per week since April 2025 when I bought the car. Safety Concern: Yes — backup image is frozen while reversing, giving false sense of clear space.