Dodge
Journey

There is a backup camera recall for the Dodge Journey that I have been experiencing with my 2017 Dodge Journey since after the third year of owning my vehicle, I have replaced it twice already out of pocket, and now it’s happening again for the third time. My Dodge Journey needs to be included in this safety recall. The backup camera glitches, it goes upside down, it turns sideways, sometimes there are lines in it, other times it’s only half a picture or lines throughout the picture, it also goes black and white, then to colored again.

The contact owns a 2017 Dodge Journey. The contact stated that while driving approximately 35 MPH, there was an abnormal scraping sound coming from underneath the vehicle. The contact was able to pull over to the side of the road. The contact became aware that the power steering cooler and hoses were hanging down underneath the vehicle. The vehicle was taken to an independent mechanic, where the vehicle was repaired. Additionally, the contact stated that while driving 40 MPH, the hood flew open and struck the windshield and cracking the bottom of the windshield. The contact pulled over to the side of the road and was able to partially close the hood. The contact then drove to her father's residence, and the contact's father assisted with closing the hood. The used car dealer, where the vehicle was purchased, was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my vin and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.

CATALYTIC CONVERTERS ON THESE MODELS ARE FAILING TOO. THERE ARE RECALLS ON THE OTHER 2017 DODGE JOURNEYS, PLEASE ADD THIS MODEL TOO THEM ASAP ITS DANGEROUS AND WE USE THIS TO TRANSPORT KIDS. THANK YOU PHOTOS OF FAILING CODES AVAILABLE UPON REQUEST

Initially, the component that was failing was the rear wiper blade. The wiper blade would not perform a proper rotation. It wouldn’t move at all when I would turn the switch, but anytime the car was unlocked or locked. The door was open or closed the blade would move. A few days later, one reverse light was out. The rear wiper doesn’t really pose any risks but with my reverse lights, failing and any other lights in the rear could be a safety issue. My partner being an elevator mechanic knows electrical like the back of his hand., so he did the process of elimination, realized that it was the wiring at the back hatch. The wiring is shot brittle breaking burning.. which could possibly start a car fire which would put me my child. My boyfriend in danger.. the problem has not been confirmed by a dealer have not taken it to an independent service center. My partner does all of the repair maintenance on my car. I did not get any warning, signs or messages prior to the failure. My partner has fixed the wiring issue at the back hatch, but if it still needs to be inspected, I’m sure if wiring is checked anywhere else in the car it’s gonna be the same issue. The wires are brittle and breaking melting,

My 2017 dodge journey needs to have the catalytic converter replaced. I drive my family to and from school and work on a daily basis and my families lives are at risk should this fail. The same issue is under a recall for the previous year 2016, and I am well aware of the VIN process, and how they can be “updated”, which means the parts are 2016 parts but then the vehicle was “re-vin” to reflect an updated year when the vehicle sits on the lot for more than the year it was manufactured. So then the vin is “updated”. By law this can be done up to two years from the actual manufactured date meaning a 2017 could have 2015 parts! Then my vehicle would be included in that 2016 recall for the catalytic converter as would the rest of these people who have been complaining about the same issue. Please include the 2017 in with the 2016 recall on the dodge journey for the replacement of the catalytic converter. Thank you!

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

The contact owns a 2017 Dodge Journey. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 138,718.