Dodge
Dart

The contact owns a 2013 Dodge Dart. The contact received notification of NHTSA Campaign Number: 25V674000 (POWER TRAIN). The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine and the oil warning lights were illuminated. Additionally, the contact stated that the engine was consuming oil and was leaking engine oil. The contact was topping off the oil every 1,000 miles. The vehicle was serviced under Customer Satisfaction Notification: W20, but the failure persisted. The engine was consuming an excessive amount of engine oil. The contact was adding engine oil every 1,000 miles. The check engine and the oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

The transmission shift cable detached from the transmission, causing the gear shifter to move freely without actually changing gears. When this happened, the vehicle could not be shifted into Park or Drive and became unsafe to operate. This created a serious safety risk because the car could roll or move unexpectedly even when the shifter was in Park. The vehicle is affected by Recall A0C / NHTSA 25V-674 for this exact issue. The failure has not yet been repaired because local dealers have been unresponsive. The problem can be reproduced by simply moving the shifter, as the cable will disconnect again. No warning lights appeared before the failure. The issue was visually confirmed by observing the detached cable under the hood.

This complaint is in regard to the most recent recall on Dodge Darts, the transmission shifter cable detachment. I was in the process of parking my car on an incline. All was normal. I had been out running errands, driving, and shifting for a few hours. The gear shift felt disconnected from anything; there was no effort required to move it back and forth in the shift. The car was not recognizing any movement I was making with the gear shift, and would not lock into place for any gear. I had to hold my foot on the brake even while "shifted" into park; otherwise, I would drift backwards into the car behind me, and potentially into a ditch/creek. I had to call for help to stabilize my car, with bricks behind the tires and a 25-pound weight left on the brake so I could exit the vehicle. We had to lift and open the gear shift to the compartment underneath and manually shift the car into park. During this, we unfortunately broke something under the gear shift. This happened on a Sunday evening (July 20), so no repair person was available to help me. Chrysler refused to offer any assistance or information about the last recall of this issue, and advised me to call the dealership that did the repair (they would not tell me which one I went to, just that it was marked complete in 2019). I know I went to a Shorkey location, but not which. I called three Jim Shorkey Dodge locations in Pittsburgh, and they all refused responsibility. I was told to call Chrysler again. I did not, because why would I? A local mechanic was able to acquire the part from Dodge to "fix" the issue. However, he had to override the safety mechanism that causes the car to recognize what gear the car is in before it can turn off. So now I have to drive around, hoping I don't accidentally press the power button and shut off my car on the road. The car was inspected by a representative from Progressive. They determined a mechanical failure and denied my claim for coverage. This is BS.

I was at a intersection when the incident occurred. I was unable to shift it into gear. I was able to roll it into the gas station at the intersection. Bushing on tension rod disintegrated. Causing the transmission to be stuck in neutral.

Shifter cable was replaced for recall in February of 2025 and it’s messed up again..

On [XXX], at 5 pm, at [XXX] , the vehicle went into park, but showed as reverse, and the key was unable to be removed, or turn the electrical system off, or place the vehicle in park. I contacted The General Insurance Company Roadside assistance; a tow truck was dispatched. It took several hours, 2-3 hrs. for the driver to arrive. He stated he was familiar with Phillips CJDR, and new exactly where and how to leave the vehicle. I removed all personal effects for safety and security. I contacted Phillips CJDR the next day on [XXX] and requested service, I was told they would contact me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

For the fourth time the gear shift cable has broken making it hard to get vehicle out of the way

The contact owns a 2013 Dodge Dart. The contact stated that while driving 40 MPH, the temperature gauge indicated that the engine was overheating, and the contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The contact pulled over and was unable to activate the parking brake. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 13V124000 (Parking Brake); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 130,000.