2020

Chevrolet
Impala

Starting at N/A USD | 0

305 hp @ 6800 rpm
Horsepower
N/A
Drivetrain

Explore

Discover every detail that makes this vehicle extraordinary

Performance

Fuel Efficiency

Safety

Connectivity

Comfort

Interior Space

Exterior Design

Performance

Engineered for the perfect balance of power and efficiency

305 hp
Horsepower
N/A
Torque
N/A
Drivetrain
6-speed
Transmission

Efficient

Advanced engineering for optimal fuel economy

Fuel Typeflex-fuel (unleaded/E85)
Combined Efficiency22 MPG

Interior

Thoughtfully designed for comfort and functionality

N/A
Seating
N/A
Cargo
N/A
Front Legroom
N/A
Rear Legroom

Climate Control

Convenience

Seating

Technology

Advanced connectivity and intelligent features

Technology specifications not available for this variant

Safety

Comprehensive protection for you and your passengers

Airbags

Stability

Monitoring

Security

Dimensions

Carefully crafted proportions for optimal space and style

Length

N/A

Width

N/A

Height

N/A

Wheelbase

N/A

Gallery

See the 2020 Chevrolet Impala from every angle

Colors

Express yourself.

Cajun Red Tintcoat
#711F1F
Silver Ice Metallic
#B6BAB9
Iridescent Pearl Tricoat
#F5F3F1
Black
#000000
Summit White
#FFFFFF

Trim Levels

View all trim levels for the 2020 Chevrolet Impala

Safety Reports

13 complaints reported to NHTSA

13
Total Reports
2
Crashes
1
Injuries
0
Fires

Most Common Issues

UNKNOWN OR OTHER
5
ELECTRICAL SYSTEM
3
STEERING
3
POWER TRAIN
2
AIR BAGS
2
SEAT BELTS
1

Recent Reports

ODI #11685539
Sep 7, 2025
ELECTRICAL SYSTEMSEAT BELTSLANE DEPARTURE
Seatbelt warning and blinkers have no sound warnings and driver side blind spot warning are not working
Incident: Sep 3, 2025VIN: 1G1105S37LU***
ODI #11679731
Aug 11, 2025
STEERING
2020 Chevrolet Impala Premier purchased July, 2015, mileage: + or - 12 miles I started having hard steering and made several trips to the dealer while under warranty and the dealer could not gen an OBD reading and no on dash reading. Right after the warranty was up and at 5,322 miles they were able to get an OBD reading. Information from the dealer invoice: A multi-point inspection DI1 Multi-Point inspection 716106 CPC B C/S veh is hard to steer at times- acts like it has no electric steering ADV cause: DTC O800 power steering control module low voltage, found while battery sitting over TP test dead cell and low cca 185/535cca EGO1 drivability test 716106 CPC $69.95 1 88866309 $190.00 New Battery Final charge: $317.44 No hard steering for a while, and now at 7,500 + or - miles hard steering is back and becoming harder to steer at times, especially if breaking. I have been to the dealer more often and had wait for the a while to get checked in and by the time he gets to me and someone to drive my car the steering is back to normal again. They told me that without a dash or ODB reading there is nothing they can do. 5 years same problem and never know when it will happen.
Incident: Jan 1, 2025VIN: 1G1105S30LU***
ODI #11674888
Jul 20, 2025
POWER TRAINUNKNOWN OR OTHER
I Took My Car To Castle Villa Park On July 8 2025 And Explained To Tony That Check My Car In That It Sound As If It Was A Hub Bearing My Car Was Dropped Off At 7:00 AM Until Around 1:00PM I Was Told I Need A Tire To See If It Was My Hub Bearing Which Didn’t Make Sense To Me So I Ask For A Supervisor I Was Then Inform That They Could Tell If They Switch My Tires Later On I Was Told It Was A Tire Came Took My Car To Firestone This Sat 07/19/2025 I Was Told I Didn’t Need Tires It Is In Fact Both Of My Hub Bearing So I Paid 100.00 Diagnostic Fee To Castle And Risking My Life Driving My Car When They Knew In Fact That It Was My Hub Bearings My Car Is Under Warranty If It Wasn’t They Would Have Fixed It And Charge Me I Am Taking My Car Back Monday I Have Made Several Complaints On This Dealer And Nothing Is Happening This Is Unfair For Consumer To Take Advantage Of Customers
Incident: Jul 8, 2025VIN: 2G1105S37L9***
ODI #11651689
Mar 31, 2025
STEERINGPOWER TRAINELECTRICAL SYSTEM
I purchased this vehicle in a CHEVY DEALERSHIP in palatine, IL. [XXX]. 50k miles a chevy impala around 38k total with taxes and all. A month later I had to pay 200 for a diagnostic at the dealership to check an issue with the steering. They said nothing was wrong with it and it was just the floor mat making contact in the floor. When I returned home, I had the same issue occur AGAIN. I retook it and they wanted another 200 dollars. I complained to the seller of this vehicle, and he agreed to waive these 200 dollars. When it was rechecked, it was found out that it actually had to replace the wheel barring's on the front. It was around a 2,000$ job I have the receipts, and I actually didn't pay for anything at the time due to warranty. I also have been up to date with transmission oil, engine oil, fuel injectors, etc to keep the car running smooth. As of 01/2025 I started having issues with the transmission, the gears were very jumpy and very unsafe to drive. I called the dealership and i was told the warranty had a expire a month before. I had to call the bank to find out this telephone number since the dealership never responded back. the number I was looking for was the warranty which my contract that was given from the dealership coincidence didnt have it. I had to reach to the bank and ask for a new contract. I called them and was denied due to the time that has past and was out of luck. I took it to a mechanic for a transmission rebuilt and cost me 3,000 which im still paying off right now. It was repair around [XXX]. Now I have an issue with the power steering. I also have a check engine light now. I am in the process of taking it to the transmission job to look at it but most likely wont get fix. I now have to invest around another 1,500+ for these new jobs. I dont have that much now and its costing me a lot of headaches pain money and time and many more things. GM wont do anything about it and I still have to pay550 a month for this vehicle. IDK.HELP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident: Mar 31, 2025VIN: 1G11Z5S31LU***
ODI #11622548
Oct 29, 2024
Crash1 injured
AIR BAGS
The contact's friend owned a 2020 Chevrolet Impala E. The contact stated that while her friend was driving at 25 MPH and approaching a curve, he inadvertently lost control of the vehicle.  As a result, the vehicle left the roadway, rolled, and came to a complete stop with all four wheels facing upwards after colliding with a tree. Though the vehicle rolled on its back no air bags were deployed. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the driver's insurance provider. A police report was filed and injuries were reported. The driver refused medical attention from EMS at the time of the accident but stated that he would seek medical evaluation at a later date as he had hit his head on the driver's side door window as a result of the accident, resulting in visible injuries. The manufacturer was not notified of the failure. The failure mileage was 85,000.
Incident: Oct 29, 2024VIN: 2G11Z5S30L9***
ODI #11615752
Sep 21, 2024
UNKNOWN OR OTHERVISIBILITY/WIPER
The back window is leaking and water is getting all on my trunk and ruining my items. Ford did not do a good job of sealing the windows.
Incident: Aug 22, 2024VIN: 1G11Z5S36LU***
ODI #11615402
Sep 19, 2024
UNKNOWN OR OTHERENGINEFUEL/PROPULSION SYSTEM
I was driving down the highway in anchorage ak I heard a loud bang like a gunshot , when the vehicle was inspected I was told basically Evap, fuel system , fans , electrical , Cadillac converter exploded was the loud bang ! Serious issues have caused the vehicle to be inoperable !
Incident: Aug 29, 2024VIN: 1G11Z5S37LU***
ODI #11598638
Jul 3, 2024
UNKNOWN OR OTHER
As I was driving my car in the interstate the car started making noises and began to shake and then it stop driving normally. I did my best to move to the curve and then called a towing truck to get the car. The car transmission stopped working properly. I conducted an analysis on this car in the internet and it has been written that the transmission has a manufacturer's defect. Also, the car dealer did a diagnostics test on the vehicle and proved that the transmission is not responding. The car dealer said the repair is not covered. This car is less than 5 years old. I was driving with an unsafe car. Data indicates that the transmission defects with a transmission fluid leak. I was in a dangerous situation while driving the car in the interstate. There were no warning signs and I believe this can be a dangerous situation for other consumers who may have the same car. The dealer and manufacturer does not want to cover the repair of the transmission since they said there has not been any recalls with the car. I want to put this complaint because I was at risk for something I had no control of. I contacted the corporate office and they told me to take it back to get a second diagnostic. In my opinion I have already done the diagnostic and they will not accept it unless is recent. The diagnostic was done in March 2024. Dealer wants me to pay for the repair. The transmission fluid leak is a problem that appears to be from the manufacturer because a transmission's life should last longer. The car has been undriveable.
Incident: Nov 19, 2023VIN: 2G11Z5S32L9***

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are submitted by vehicle owners and may not represent verified defects.

View All Reports on NHTSA