Buick
Encore

The contact owns a 2016 Buick Encore. The contact stated that after starting the vehicle, the message "Steering Fault" was displayed, the steering icon was illuminated, and the steering wheel was difficult to turn in either direction. The following day, the contact discovered that the vehicle could be started. The cause of the failure was not yet determined. The manufacturer was notified of the steering failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 15V146000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet been contacted. The failure mileage was 88,300.

Vehicle unable to hold coolant. Local shop says the coolant lines hold pressure and leak appears to be with manifold and turbo. Car has less than 35k miles. There is a recall for this turbo issue with 2017 and up models but why not for 2016, or any other years with same issue?

I believe my turbocharge is malfunctioning. The check engine light is on with code P0299. My vehicle is struggling to accelerate properly putting us in a few close calls while driving. Yes it is available for inspection - I've seen one mechanic on 6/13/25 - scheduled a follow up with a different one on 6/20/25 and have an appointment scheduled with GM on 7/1/25 should it go that far. I cannot pull out in front of vehicles even with double the normal amount of space confidently due to my lack of acceleration putting my family - pregnant wife and 1 year old at risk. We floor the gas pedal to try and get what should be normal acceleration but sometime it responds normally which has put us at risk of hitting vehicles in front of us. Yes - it has been inspected and we're getting more opinions. First appeared early June but no other warnings

Add my car to your recall. Past recalls on these vehicles for oil leaking, which can cause a fire.

The turbo has gone out on this and its not even 10 years old. I saw on other VIN's it got recalled and I believe all VIN's should be included

My wife is [XXX] and I am [XXX] old. We purchased the 2016 Buick Encore with 29,000 miles from Buick GMC of Beaverton, Oregon on [XXX], expecting that it would out last both of us, since we are retired and only drive to the store and doctor's appointments; my wife has miraculously survived Stage IV cancer since February 1, 2019. The Encore is our only car and we depend on it for all transportation. We love the vehicle, changed the oil about every 3,000 miles, and have had no complaints for almost six years. On [XXX], my wife and I were driving home from shopping, in rain at night on [XXX] north bound, left lane, uphill at 55MPH in moderate traffic on a six-lane divided freeway. Suddenly the car lost half power, began missing and shaking badly, speed dropped to about 30 MPH with cars serving behind us, flying past us honking. We were panicked, not knowing if the car would seize up completely or the engine would explode. Fortunately, we limped off the highway without having to stop. We took the car back to the dealership where we bought it, for service. The next day they emailed a video of their inspection of the vehicle showing Cylinder 1 has very low compression of about 60 when normal should be 180 to 210 psi, which indicates a likely blown piston. April 30, 2019, NHTSA Service Bulletin 19-NA-090 describes the identical symptoms the Encore is experiencing: Misfire and low compression in one or more cylinders. Both the Buick GMC of Beaverton dealership and General Motors, 800-521-7300 are refusing to honor the original 70K mile warranty since they're indicating the warranty expired on 01/21/2023. We are devastated that because we pampered the vehicle and only drove it 17,000 miles in nearly 6 years, we are being unfairly penalized. GM admits that if we had driven the vehicle more and this same engine failure occurred at just 49K miles prior to January 20, 2023, they would immediately replace the engine. Help! We are requesting that NHTSA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is an addendum to Complaint # 11644925 Before taking the car back to the dealership, Buick GMC of Beaverton, for repairs, I called the owner of Bassitt Auto Repair in Beaverton Oregon, 503-616-2007. He told me that they've had 3 other Buick Encores come to his repair shop in just the last 6 months, all with the identical problem. He said, without seeing our vehicle, that it is low compression due to a blown piston. He said to take the car to a Buick dealership, that this repair should be a recall, that the engine is most likely blown, and that no one with rebuild that engine.

Please help me. Please add my Vin# [XXX] for repair on a Past recall 2016 Buick. Dealer will not Fix my car, I need Vin Number added to recall. I have attached a copy of the recall. 43210 Engine Oil Leakage at Oil Cooler Pipe Reference Number: A162043210 GWM Number: 2043210 Condition Engine oil leakage at the oil cooler pipe caused by damaged O-ring. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)