2020 Audi S5
2020

Audi
S5

Starting at N/A USD | 0

349 hp @ 5400 rpm
Horsepower
All-Wheel Drive
Drivetrain

Explore

Discover every detail that makes this vehicle extraordinary

Performance

Performance

Fuel Efficiency

Fuel Efficiency

Safety

Safety

Connectivity

Connectivity

Comfort

Comfort

Interior Space

Interior Space

Exterior Design

Exterior Design

Performance

Engineered for the perfect balance of power and efficiency

349 hp
Horsepower
369 ft-lb
Torque
All-Wheel Drive
Drivetrain
8-Speed
Transmission
2020 Audi S5 performance
2020 Audi S5 interior

Efficient

Advanced engineering for optimal fuel economy

Fuel TypeGasoline
Combined Efficiency8.9 - 11.8 L/100 km
Fuel Capacity61.0 L

Interior

Thoughtfully designed for comfort and functionality

4
Seating
N/A
Cargo
N/A
Front Legroom
N/A
Rear Legroom
2020 Audi S5 interior CARGO
2020 Audi S5 interior CC
2020 Audi S5 interior D

Climate Control

Heated Front Seats
Heated Rear Seats

Convenience

Keyless Entry
Keyless Start
Power Windows
Power Door Locks

Seating

Power Driver Seat
Power Passenger Seat
Seat Memory

Technology

Advanced connectivity and intelligent features

Bluetooth

WiFi Hotspot

Wireless Charging

Navigation System

Satellite Radio

AM/FM Stereo

Steering Controls

Backup Camera

Adaptive Cruise

Lane Keeping

Blind Spot Monitor

Safety

Comprehensive protection for you and your passengers

Airbags

Driver Airbag
Passenger Airbag
Front Side Airbags

Stability

Traction Control
ABS Brakes
Brake Assist

Monitoring

Tire Pressure Monitor
Lane Departure Warning
Rear Parking Aid

Security

Security System
2020 Audi S5 front safety CARGO
2020 Audi S5 front safety CC
2020 Audi S5 front safety D
2020 Audi S5 front safety D
2020 Audi S5 front safety E
2020 Audi S5 front safety EDETAIL
2020 Audi S5 front safety EDETAIL
2020 Audi S5 front safety F

Dimensions

Carefully crafted proportions for optimal space and style

Length

N/A

Width

N/A

Height

N/A

Wheelbase

9 ft0.3"
2.75m

Gallery

See the 2020 Audi S5 from every angle

2020 Audi S5 interior CARGO
2020 Audi S5 interior CC
2020 Audi S5 interior D
2020 Audi S5 interior D
2020 Audi S5 exterior E
2020 Audi S5 exterior EDETAIL
2020 Audi S5 exterior EDETAIL
2020 Audi S5 exterior F
2020 Audi S5 exterior F
2020 Audi S5 exterior F
2020 Audi S5 exterior FBDG
2020 Audi S5 exterior FQ
2020 Audi S5 interior I
2020 Audi S5 interior I
2020 Audi S5 interior I
2020 Audi S5 interior RI
2020 Audi S5 interior RSD
2020 Audi S5 exterior S
2020 Audi S5 exterior S
2020 Audi S5 interior SWD
2020 Audi S5 exterior W

Colors

Express yourself.

Mythos Black Metallic
#000000
Daytona Gray Pearl Effect
#546465
Tango Red Metallic
#B01137
Navarra Blue Metallic
#404A8F
Glacier White Metallic
#E7E8EA
Quantum Gray
#898B8A
District Green Metallic
#5A6557
Ibis White
#FAFAFA
Turbo Blue
#568CCC

Trim Levels

View all trim levels for the 2020 Audi S5

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$64,300
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$64,300
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$65,100
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$65,100
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$67,800
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$67,800
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$68,600
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$68,600
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City11.8 L/100 km
Highway8.9 L/100 km
Combined8.9 - 11.8 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity5
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$75,500
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City12.1 L/100 km
Highway9.1 L/100 km
Combined9.1 - 12.1 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Progressiv 3.0 TFSI quattro

Progressiv 3.0 TFSI quattro

$75,500
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City12.1 L/100 km
Highway9.1 L/100 km
Combined9.1 - 12.1 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$79,000
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City12.1 L/100 km
Highway9.1 L/100 km
Combined9.1 - 12.1 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Technik 3.0 TFSI quattro

Technik 3.0 TFSI quattro

$79,000
Starting MSRP

Engine & Performance

EngineIntercooled Turbo Premium Unleaded V-6
Displacement3.0 L/183
Horsepower349 hp
Torque369 ft-lb
DrivetrainAll-Wheel Drive
Transmission8-Speed

Fuel & Efficiency

Fuel TypeGasoline
Fuel Capacity61.0 L
City12.1 L/100 km
Highway9.1 L/100 km
Combined9.1 - 12.1 L/100 km

Dimensions

LengthN/A
WidthN/A
HeightN/A
Wheelbase2,751 mm
Curb WeightN/A
Ground ClearanceN/A

Interior Space

Passenger Capacity4
Front Leg RoomN/A
Rear Leg RoomN/A
Front Head RoomN/A
Rear Head RoomN/A
Cargo VolumeN/A

Safety Features

ABS Brakes
Stability Control
Traction Control
Driver Airbag
Side Airbags
Knee Airbag

Technology Features

Apple CarPlay
Android Auto
Navigation
Backup Camera
Blind Spot Monitor
Lane Keep Assist

Comfort Features

Climate Control
Heated Front Seats
Heated Rear Seats
Cooled Front Seats
Heated Steering Wheel
Seat Massage

Convenience Features

Keyless Entry
Keyless Start
Remote Start
Power Liftgate
Heated Mirrors
Power Driver Seat

Safety Reports

25 complaints reported to NHTSA

25
Total Reports
0
Crashes
0
Injuries
0
Fires

Most Common Issues

ELECTRICAL SYSTEM
14
UNKNOWN OR OTHER
12
BACK OVER PREVENTION
11
FORWARD COLLISION AVOIDANCE
6
LANE DEPARTURE
2

Recent Reports

ODI #11677943
Aug 2, 2025
ELECTRICAL SYSTEMUNKNOWN OR OTHERBACK OVER PREVENTION
MMI - Multi Media Interface constantly reboots about every 90 seconds. This is a safety issue since if I am backing up and the MMI reboots I lose the backup camera and when the MMI reboots I also lose collision/parking/proximity sensors. This issue started happening with my Audi on 7/26/25 and can be reproduced every time the ignition is on or car is running. From doing a quick search on the internet this is a very common problem that just started happening within the last few months with a number of 2020 model Audi's.
Incident: Jul 26, 2025VIN: WAUP4AF5XLA***
ODI #11677363
Jul 30, 2025
ELECTRICAL SYSTEMFORWARD COLLISION AVOIDANCE
THE RADIO (MMI SYSTEM) IS REBOOTING WHILE DRIVING EVERY 5-10 MIN. DEALERSHIP CAN'T FIX AND IS AFFECTING SAFETY SYTEMS LIKE FRONT AND REAR CAMERAS/SENSORS.
Incident: Jun 16, 2025VIN: WAUB4CF53LA***
ODI #11676791
Jul 28, 2025
UNKNOWN OR OTHERBACK OVER PREVENTIONFORWARD COLLISION AVOIDANCE
I am writing to report a critical and recurring safety defect concerning the Multi Media Interface (MMI) system in my Audi S5. The MMI system consistently restarts itself approximately every 90 seconds, regardless of whether the vehicle is stationary (parking) or in motion (driving). This issue presents a significant safety hazard because critical sensor information and vehicle status displays, which are shown on the infotainment screen, become unavailable during each restart cycle. During the 5-10 second period of the system restarting, the screen goes blank, and all related functions and visual aids, including parking sensor readouts, camera views (if active), and other driver assistance information, are completely inaccessible. The intermittent loss of these visual aids creates a hazardous situation, especially when maneuvering at low speeds, parking, or when relying on sensor alerts for proximity to other vehicles or obstacles. Even during normal driving, the sudden loss of the display is a distraction and removes vital information that a driver might rely on. This is particularly concerning as it affects features directly related to situational awareness and collision avoidance. The problem is persistent and has been occurring since July 2025. I have attemptedrestarting the car, checking for software updates. The issue remains unresolved and consistently compromises my ability to safely operate the vehicle.
Incident: Jul 1, 2025VIN: WAUC4CF58LA***
ODI #11676410
Jul 26, 2025
ELECTRICAL SYSTEM
Audi MMI reboots constantly while the car is one. There is about 30 seconds between each reboot. This causes certain safety features like the backup camera to stop working when in use. I am not sure what the cause is but this seems to be a more common issue with the 2020 Audi's.
Incident: Jul 13, 2025VIN: WAUP4AF52LA***
ODI #11676426
Jul 26, 2025
BACK OVER PREVENTIONFORWARD COLLISION AVOIDANCE
Sudden reboot of the vehicle's infotainment system, which then repeats every 60-90 seconds consistently. The reboot has happened while reversing the vehicle, which results in losing view of the backup camera and parking sensors / rear cross traffic detection. This issue was originally sparse, but after 7/14 manifests 100% of the time when using the vehicle. This represents a safety issue due to the loss of rear backup camera for 30+ seconds while the infotainment reboots. No warning lights appear, no inspections have been performed by the dealer or any others.
Incident: Jul 14, 2025VIN: WAUB4CF58LA***
ODI #11676293
Jul 25, 2025
ELECTRICAL SYSTEMBACK OVER PREVENTIONFORWARD COLLISION AVOIDANCE
MMI system is failing, parking assist is malfunctioning, back up camera doesn’t activate, CarPlay turns off mid drive and reboots, navigation not working, car wants to brake at highway speeds as computer system malfunctions, Bluetooth phone connection drops mid call, overall the computer infotainment system has failed.
Incident: Jul 5, 2025VIN: WAUB4CF54LA***
ODI #11676067
Jul 24, 2025
UNKNOWN OR OTHERBACK OVER PREVENTION
Component or System that Failed or Malfunctioned: The infotainment system in my vehicle fails frequently and unpredictably. This includes both the built-in system and connected features such as Apple CarPlay and Android Auto. The system is available for inspection upon request. How Was Safety Put at Risk: The failure of the infotainment system creates multiple serious safety hazards. First, it disables navigation features, which forces drivers who rely on GPS directions to pull out their phones while driving—causing distraction and increasing the risk of accidents. More critically, when the infotainment system shuts down, it also disables parking cameras, blind-spot cameras, and collision warning alerts—all of which rely on the infotainment screen to function properly. This loss of driver assistance features compromises visibility, awareness of surroundings, and response to potential collisions. Has the Problem Been Reproduced or Confirmed by a Dealer or Independent Service Center? Yes, the issue has been reproduced and acknowledged by the dealership. However, no long-term solution has been provided, and the failure continues to occur despite software updates and attempted resets. ? Additionally, there are hundreds if not thousands of individual following TSB's and discussing potential remedies as the dealerships have no solution. The infotainment failure has been reported to the dealership (manufacturer's authorized service center), but the issue has not been inspected by law enforcement or insurance representatives at this time. No warning lights or messages typically appear prior to the failure. The system often shuts down suddenly while the vehicle is in use, without any forewarning.
Incident: Jul 23, 2025VIN: WAUC4DF56LA***
ODI #11675499
Jul 22, 2025
ELECTRICAL SYSTEMUNKNOWN OR OTHERBACK OVER PREVENTION
"The MMI spontaneously reboots numerous times while driving. When the reboots happen, the screen goes black and key systems such as the backup camera, rear obstacle detection, and navigation, become unavailable until the reboot completes and the systems reload. The reboots have affected other sensors/systems in the car like resetting my stored tire pressure values resulting in a TPMS malfunction warning and blocking use of the SOS call feature resulting in a SOS system malfunction warning. Restoring functionality after the reboots requires user input to get through the loading screens. It’s been happening since I purchased the car less than a week ago. I’m unsure of how long the previous owner dealt with this issue. Factory resets prescribed by the dealer do not resolve this issue. This appears to be a widespread issue based on the numerous reports found on user forums online, affecting the same model year vehicles (for multiple examples, refer to [XXX] ). It is also interesting that most of the users experiencing this issue, also report it starting around the same time (Jan/Feb 2025), and they all have similar software versions, and likely production dates. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving. Relevant TSB numbers include: TSB 2067021, TSB 2076404, TSB 2069112. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident: Jul 18, 2025VIN: WAUW4GF53LN***

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are submitted by vehicle owners and may not represent verified defects.

View All Reports on NHTSA