Audi
Q3

The contact owns a 2019 Audi Q3. The contact stated that on several occasions while driving while it was raining, the contact felt water dripping on her. The contact stated had observed water dripping from the sunroof panel in three places to the gear shift, and the passenger’s and driver’s seats and the floorboard. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,000.

After multiple attempts to have my 2019 Audi Q3 repaired the vehicle is still sitting at Audi of Columbia with the following issues (leaking water, drainage system is compromised, mold in the roof lining, sunroof is leaking).

Vehicle stalls even while actively engaged in driving. Audi diagnosed performing as designed and advised nothing that they can do until diagnosed as “not performing as designed”. Poses imminent crash issue as vehicle will stall at any time. Please investigate. I am terrified to drive the car from place to place.

While driving, Audi Pre sense warning illuminated on dash, then emergency braking occurred while seatbelt tightened. There were no other cars around (neither in front or on the side) I did not hit anything in the street. Safety put at risk from unnecessary braking. Thankfully no cars were behind me. This did startle me but I maintained proper control of the vehicle.

Vehicle fuel pump fails intermittently even while actively engaged in driving. Engine stalled while driving putting me at risk for an accident. Issue was hard to diagnose because the fault would clear after an episode and reappear 300-400 miles after being driven again. Check engine light appears and then after allowing car to sit for a few hours, the car will start again. Sometimes the check engine light remains, other times it goes away on its own. Vehicle was inspected by Audi Little Rock and was performing as designed but issued occurred again 4 days after pickup. Currently the high pressure fuel pump is being replaced to try and solve the problem but vehicle can be made available for inspection if this does not resolve the issue. Since it is intermittently failing, issue hasn’t been duplicated during inspection. Incident has occurred approx 8 times since purchased in Jan 2022.

WITH NO WARNING CAR DIED ON THE FREEWAY IN THE RAIN "DRIVE SYSTEM FAILURE". CAR TOWED TO DEALERSHIP.

WHILE ON THE ROAD, ON THE FIRST MONTH OF DRIVING THE CAR AUGUST/SEPTEMBER 2019, THE CAR SLOWED DOWN TO 2-5 MPH WITH A NOTE ON THE DASH SCREEN TO CALL SERVICE. I CRAWLED THE CAR TO THE SIDE OF THE ROAD. GAS PEDAL AND BREAKS NOT WORKING, PULLING THE EMERGENCY PARK BUTTON TO STOP THE CAR. IMMEDIATELY BROUGHT TO AUDI SERVICE IN FAIRFIELD CT FOR DIAGNOSTIC AND FOUND NOTHING. EARLY NOVEMBER 2020 THIS HAS HAPPEN YET AGAIN IN THE MIDDLE OF A STOP LIGHT BUT THIS TIME THE WHOLE ENGINE/CAR DIED WITH THE IGNITION FOR 2 MINUTES. WITH MY HAZARD LIGHTS ON, I CONTINUED TO START THE CAR SEVERAL TIMES UNTIL IT STARTS. UNFORTUNATELY, I DO NOT FEEL SAFE IN MY CAR AND AUDI SERVICES ARE NOT HELPING/CANNOT FIND THE ISSUE. IT NOW HAS HAPPEN MULTIPLE TIMES. WILL I BE DEAD NEXT TIME IS WHAT GOES THROUGH MY MIND.

ON THREE OCCASIONS, TOUCHSCREEN FAILED TO TURN ON PREVENTING REVERSE CAMERA FROM ACTIVATING. SCREEN STAYED BLANK OR WAS UNRESPONSIVE FOR SEVERAL MINUTES. VEHICLE WAS BOTH STATIONARY AND IN MOTION -- SWITCHING IN AND OUT OF REVERSE DID NOT RESOLVE ISSUE. *TR