Audi
A4

The contact owned a 2013 Audi A4 Allroad. The contact stated that while parked and occupied in the vehicle, after starting the vehicle, her friend heard a puff noise coming from under the vehicle. No warning light illuminated however, after starting the vehicle, the electronic power control illuminated. In addition, the contact's friend lifted the hood of the vehicle, and he noticed smoke and flames coming from the engine. No injuries were sustained. No medical attention was required. The fire was extinguished by the contact and her friend. A fire department arrived at the scene however the fire was already extinguished upon their arrival. The fire report was unknown. A police report was not filed. The vehicle was towed to Accu-Tech Auto Body. The vehicle engine was destroyed. The vehicle was deemed a total loss by her insurance company. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

Excessive abnormal corrosion of rear subframe.

Audi installed plastic covers over sections of the subframe on allroad, Q5 models, and other models. These covers held in water and salt causing severe rusting and corrosion of the rear subframe. Subframes of these models are seriously structurally compromised and also hidden from view due to these plastic covers. It’s seems Audi is repairing some under their 12 year rust/corrosion/penetration warranty, but the response varies based on dealership (some people are being told this warranty only applies to body panels, others are told that they are ineligible due to not regularly servicing their vehicles at the dealer). Many others are past the warranty timeline. This issue requires immediate attention and a full recall. Thanks [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Component that failed is a/an electric coolant pump for turbo. Yes, it is available for inspection. Safety was compromised due to increased risk of fire. Yes, the issue has been confirmed by Audi Service Department. Yes the vehicle has been inspected by Manufacturers local service department. Yes, the check engine light and ECU light were illuminated on the dash of vehicle 3 weeks before car was taken in for service.

The contact owned a 2013 Audi A4. The contact stated that his grandson was driving at an undisclosed speed when he heard a loud unidentified sound coming from the engine compartment. Suddenly, white smoke and flames were emerging from the engine compartment. The vehicle was successfully pulled to the side of the road by the contact's grandson. After the grandson managed to exit the vehicle, a short while later the vehicle caught fire. A bystander came over and assisted in extinguishing the fire. No one was injured during the incident. The fire department arrived and extinguished the remaining flames. There was no police or fire department report filed. The vehicle was towed and the insurance company determined the vehicle was destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 127,000.

My Audi A4 failed to start on the coldest day of the year when my daughter was out doing errands and left it for an extended time parked outside. When she returned and tried to start the car, she got an error message: "Steering defective! Do not drive vehicle!" She re-tried over a dozen times, leaving the vehicle and returning to try again....to no avail. It was extremely cold so she retreated into the building and searched the internet and found others who had had this same problem. She finally called a friend who came to pick her up and take her home. I called Audi, and they confirmed that it's a know problem that occurs in extreme cold and there's no way to get it started until things warm up. We waited until later in the day before my son and I drove over and successfully got the car started. Luckily my daughter could get warm refuge in a nearby building. But it is easy to imagine other circumstances, say, someone who lives in the country who stops at the side of the road for whatever reason and might freeze because the car won't start. Although Audi has known about the problem, they have chosen not to issue a recall but instead an extended warranty that had expired a month or so before this incident. Surprisingly, they refuse to fix the problem because it is beyond that extension date even though we brought the car to the dealer and they confirmed the error was recorded 18 times which might match my daughter's desperate but failed attempts to start the car. This is not an optional fix. It is a danger that should be addressed by recall. This is the first time we had this problem or even knew to be concerned. Furthermore, the notice for extended warranty (see attached) was not even addressed to me but, instead, to my teenage son who clearly didn't understand how important it was to get it fixed.

I purchased this vehicle on 10/16/2022 and the very next day took it back and informed them that it was leaking oil. It was repaired and from that point on it was telling me to add a quart of oil once every week. Was diagnosed by the Audi dealership of the pistons needing to be replaced and that my car fell under the lawsuit that has yet to be settled. Was told I could spend the 9k to fix the car and be reimbursed. Audi really needs to be fixing all vehicles with these issues. That is just insane to pay 9k to fix a vehicle when I just got it and have barely been able to drive it.

I have a 2013 Audi A4 2.0. I was driving home at night close to my home and the car started puttering and wouldn’t go and I found out that the timing chain had “jumped” and caused sudden engine failure. I later found out that same issue is the subject of class action lawsuits for the second time around because Audi didn’t properly take action after the first suit and repair the issue, which is apparently a major problem with my model and other class vehicles and instead continue to let people unknowingly buy and drive these cars.