Campaigns on record across the RAM Promaster-City (2015–2022), from Transport Canada and, tagged NHTSA, the United States. Pick a model year for the Canadian listing, and check your VIN with RAM to confirm which apply.
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
2024548 · 314,717 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2022 ram promaster city recalls
Issue: On certain vehicles, the turn signal indicator does not flash quickly to indicate when a turn signal bulb is not working. Canadian regulations require a change in the flash rate of the turn signal indicator when a turn signal bulb stops working. Safety Risk: This problem could cause a driver to be unaware that the turn signals are not working. Turn signals that do not work may cause a person not to recognize when a driver intends to turn or change lanes. This could increase the risk of a crash. Corrective Action: FCA Canada will notify owners by mail and instruct you to bring your vehicle to a dealer to update the body control module (BCM) software.
2021577 · 1,076 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 ram promaster city recalls
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
21V728000 · 23,853 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 ram promaster city recalls
Issue: On certain vehicles, the passenger seat belt assemblies may contain defective automatic locking retractors (ALR). As a result, the seat belts may not properly lock to secure a child seat. Safety Risk: A seat belt that is used to secure a child restraint but is not properly locked could increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the seat belts. They will be replaced, if necessary.
2021553 · 655 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 ram promaster city recalls
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
An unsecured child restraint system can increase the risk of injury during a crash.
Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853- 1403. FCA US LLC's number for this recall is Y61.
21V699000 · 10,372 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 ram promaster city recalls
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
21V147000 · 4 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2021 ram promaster city recalls
Certain vehicles may have been built with a casting defect in the rack and pinion steering gear die-cast housing. This could result in a crack causing a loss of hydraulic fluid and a sudden increase in steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will inspect the steering gear housing and replace the rack and pinion assembly as necessary.
2018115 · 12 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2018 ram promaster city recalls
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
18V149000 · 225 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2018 ram promaster city recalls
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
18V129000 · 3,460 units in campaign · NHTSA
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2018 ram promaster city recalls
On certain vehicles equipped with the Roadside Emergency Kit containing a Kidde fire extinguishers with black plastic handles and valves, the fire extinguishers may become clogged or require excessive force to activate. Also, the nozzle may detach from the valve assembly with enough force that it could cause injury, and fail to discharge. In case of fire, failure of the extinguisher to function could result in injury and/or property damage. Correction: Dealers will replace the suspect Kidde fire extinguisher with a new Kidde fire extinguisher with a steel nozzle. For more information about recalled fire extinguishers, please visit <a href="https://inmarmarketaction.com/kidde/Kidde284CA/">www.kidde.com</a>.
2017663 · 7,391 units in campaign · Transport Canada
Applies only if the manufacturer confirms your VIN · repair by an authorized dealer · All 2017 ram promaster city recalls
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